Hotel Business Tips

How Hotels and Travel Companies Can Collaborate to Attract Bleisure Travelers

How Hotels and Travel Companies Can Collaborate to Attract Bleisure Travelers

Collaborating effectively to target and attract bleisure travelers—those who combine business trips with leisure activities—can significantly enhance the offerings of both travel companies and. ...
Bleisure Travel Is Not a Passing Fad – Why It Is Here to Stay

Bleisure Travel Is Not a Passing Fad – Why It Is Here to Stay

Bleisure travel, a blend of business and leisure travel, has gained popularity in recent years and shows no signs of fading away. Here are 20 reasons why bleisure travel is here to stay: Changing ...
How Hotels Can Entice Bleisure Travelers to Extend Their Trip – 12 Useful Tips

How Hotels Can Entice Bleisure Travelers to Extend Their Trip – 12 Useful Tips

Here are 12 tips for hotels to entice guests to extend their bleisure (business + leisure) trips: Special Bleisure Packages: Create exclusive packages that combine business amenities (like meeting ...
The Dos and Dont’s of Handling Bleisure Travel Guests

The Dos and Dont’s of Handling Bleisure Travel Guests

Bleisure travel—an exciting blend of business and leisure—has transformed the way people travel for work. As more professionals seek to balance work commitments with personal enjoyment, hospitality ...
Characteristics of Bleisure Travel

Characteristics of Bleisure Travel

Bleisure travel, which combines business and leisure elements, has several distinctive characteristics. Here are some of the main characteristics discussed in detail: Mix of Business and Leisure: ...
What Are Bleisure Travelers Looking for

What Are Bleisure Travelers Looking for

Bleisure travelers, who combine business and leisure during their trips, typically look for several key elements to enhance their experience: Unique Experiences: They seek opportunities to explore ...
The Importance of Bleisure Travel & Benefits for Smaller Hotels

The Importance of Bleisure Travel & Benefits for Smaller Hotels

Bleisure travel, which combines business trips with leisure activities, has become a significant trend in the hospitality industry. This shift is particularly important for small and medium-sized ...
How Inexperienced Hoteliers Without a Clear Business Plan Can Sabotage Their Success

How Inexperienced Hoteliers Without a Clear Business Plan Can Sabotage Their Success

Inexperienced hoteliers lacking a clear plan of action can face several challenges that may sabotage their business and lead to struggles. Here’s how the absence of a well-defined plan can ...
High Quality Content Ideas for Hotels Through Social Listening

High Quality Content Ideas for Hotels Through Social Listening

Social listening can be an excellent source of inspiration for creating highly relevant and engaging content for hotels. By closely monitoring what guests and potential customers are saying, hotels ...
Google Alerts: A Great Free Tool for Hotels to Monitor the Market

Google Alerts: A Great Free Tool for Hotels to Monitor the Market

Google Alerts can be a free and effective way for hotels to track their brand mentions and perform social listening. Here’s how hotels can leverage Google Alerts for these purposes: 1. Setting Up ...
Examples of Social Listening Objectives for Hotels

Examples of Social Listening Objectives for Hotels

Clear objectives for hotels with regards to social listening can help guide their strategy and ensure they achieve meaningful outcomes. Here are some examples: 1. Improve Customer Satisfaction ...
Key Metrics to Track for Hotels on Social Media

Key Metrics to Track for Hotels on Social Media

Identifying key metrics is crucial for setting up effective social listening. Here are the key metrics hotels should consider: 1. Brand Mentions Volume of Mentions: Track the number of times your ...
Steps to Setup Social Listening Tools for Hotels

Steps to Setup Social Listening Tools for Hotels

Using social listening tools can be highly beneficial for hotels. Setting up social listening tools properly involves several steps to ensure they are effectively capturing the relevant data and ...
Identifying Guest Issues in Advance With Social Listening Tools

Identifying Guest Issues in Advance With Social Listening Tools

Social listening can be an invaluable tool for hotels in identifying customer issues well in advance and prevent them from occurring at your hotel: 1. Identifying Customer Issues Real-Time: ...
Benefits of Social Listening Tools for Modern Hoteliers

Benefits of Social Listening Tools for Modern Hoteliers

Social listening tools, such as Hootsuite, Buzzsumo, Awario and others, are vital for modern hoteliers for several reasons. They provide real-time insights into guest sentiments, market trends, and ...
How Hoteliers Can Stay Updated About Latest Travel & Market Trends

How Hoteliers Can Stay Updated About Latest Travel & Market Trends

Staying aware of and checking the latest travel and market trends is crucial for hoteliers to strategize effectively. Here are several ways to stay informed and adapt strategies accordingly: ...
10 Benefits of Online Presence for Small & Boutique Hotels

10 Benefits of Online Presence for Small & Boutique Hotels

Having a robust online presence is crucial for smaller and boutique hotels to compete effectively in the modern hospitality market. Here are ten benefits: Increased Visibility: Global Reach: An ...
5 Essential Steps & Tips When Starting a New Hotel

5 Essential Steps & Tips When Starting a New Hotel

Starting a new hotel is an exciting venture, but it requires careful planning and execution to ensure success. Here are five tips to help you get started: Focus on Guest Experience: Personalization: ...
Benefits of Free Marketing for Franchisee Hotels

Benefits of Free Marketing for Franchisee Hotels

When hotels join a reputed franchise brand, they usually get free marketing from the brand as part of the agreement. Free marketing can be highly beneficial for hotel franchisees, providing them ...
Tips & Pointers for Hotels to Survive In Tough Conditions

Tips & Pointers for Hotels to Survive In Tough Conditions

Surviving tough conditions in the hotel industry requires resilience, adaptability, and strategic decision-making. Here are some tips and pointers for hotels to survive and even thrive when the ...
Major Risks for Hotels Which Could Put Them Out of Business

Major Risks for Hotels Which Could Put Them Out of Business

Below are ten major risks that hotel may face which could potentially put them out of business if not managed carefully: Economic Downturns: Economic downturns can significantly impact the ...
Additional Services Hotels Can Provide Guests To Enhance Their Experience

Additional Services Hotels Can Provide Guests To Enhance Their Experience

Here are some additional services hotels can provide to satisfy guests and enhance their overall experience: Personalized concierge services: Offer tailored recommendations and assistance for dining ...
The Role of Culinary Delights in Hotel Guest Satisfaction

The Role of Culinary Delights in Hotel Guest Satisfaction

Culinary experiences engage all the senses, creating a multisensory symphony that resonates with guests on a profound level. Food serves as a gateway to culture, offering guests a taste of the ...
Creating a Home Away from Home: Strategies for Hotel Guest Comfort

Creating a Home Away from Home: Strategies for Hotel Guest Comfort

Personalize the welcome: Greet guests by name upon arrival, making them feel valued and welcomed. Provide cozy bedding: Invest in high-quality, comfortable mattresses, pillows, and linens for a ...
Beyond the Bed: Crafting Memorable Experiences for Hotel Guests

Beyond the Bed: Crafting Memorable Experiences for Hotel Guests

Curate unique welcome amenities: Offer personalized welcome amenities or treats that reflect the local culture or highlight special features of the hotel. Create experiential packages: Design ...
The Art of Anticipation: Preparing for Guest Needs in Hotels

The Art of Anticipation: Preparing for Guest Needs in Hotels

Conduct thorough pre-arrival communication: Reach out to guests before their arrival to gather information about their preferences, special requests, and any specific needs they may have during ...
Elevating Hotel Guest Experiences Through Local Culture Immersion

Elevating Hotel Guest Experiences Through Local Culture Immersion

In today’s rapidly evolving hospitality landscape, hotels must go beyond mere accommodation to deliver authentic and transformative experiences that resonate with guests on a profound level. ...
Create Lasting Impressions Upon Hotel Guests – Making Them Feel Welcome

Create Lasting Impressions Upon Hotel Guests – Making Them Feel Welcome

Creating a warm and welcoming atmosphere for hotel guests upon arrival is crucial for a positive first impression. Here are some tips on how to make a guest feel welcome: Greet with a Smile: Ensure ...
How to Welcome VIP Guests in Hotels

How to Welcome VIP Guests in Hotels

Welcoming VIP guests in hotels requires a personalized and exceptional approach to ensure their comfort and satisfaction. Here are some tips on how to welcome VIP guests: Pre-arrival communication: ...
What is The Best Welcome Message for Hotel Guests

What is The Best Welcome Message for Hotel Guests

The best welcome message for hotel guests is one that is warm, sincere, and reflects the hospitality of the establishment. It should make guests feel valued and comfortable. Here’s an: & ...
Tips for Hotels to Choose Right Franchising Brand

Tips for Hotels to Choose Right Franchising Brand

Choosing the right franchisor brand is a critical decision that can significantly impact the success of a hotel. Here are 10 tips for hotels to consider when selecting a franchisor brand: Thoroughly ...
Good Vs Bad Hotel Brands In Hospitality Franchising Industry

Good Vs Bad Hotel Brands In Hospitality Franchising Industry

Here are 20 differences between a good hotel franchisor brand and a bad one: Transparency: Good: Provides clear and transparent information about fees, obligations, and expectations. Bad: Withholds ...
Exploitative Practices Brands Use In Hotel Franchising Industry

Exploitative Practices Brands Use In Hotel Franchising Industry

Below is a list of 25 potentially exploitative practices that some franchisors or brands might use in the hotel franchising industry: Excessive Franchise Fees: Imposing high initial franchise fees ...
What is Predatory Pricing In the Hotel Franchising Industry

What is Predatory Pricing In the Hotel Franchising Industry

Predatory pricing in the hotel franchising industry refers to a strategy where a dominant hotel franchisor deliberately sets its prices for franchise fees, services, or other related charges at an ...
Difficulties for Small Hotels To Survive in Intensely Competitive Hospitality Industry

Difficulties for Small Hotels To Survive in Intensely Competitive Hospitality Industry

Surviving in the hotel industry as a small, inexperienced hotel without a significant budget can be particularly challenging. Several factors contribute to the difficulties small hotels may face: ...
List of Malpractices Within the Hotel Franchising Industry

List of Malpractices Within the Hotel Franchising Industry

While malpractices can vary, here is a list of 25 potential malpractices that may occur in the hospitality franchising industry: Hidden Fees: Franchisors may introduce undisclosed fees or charges, ...
Franchisee Hotel Exploitation by Big Brands – Forcing Them to Buy from Selected Vendors

Franchisee Hotel Exploitation by Big Brands – Forcing Them to Buy from Selected Vendors

Exploitation of franchisee hotels by forcing them to buy from specific vendors for the benefit of the brand is a serious concern in the franchise industry. Here are some ways in which this ...
Conflict of Interest Between Hotel Brands and Franchisees Explained

Conflict of Interest Between Hotel Brands and Franchisees Explained

A conflict of interest in hotel franchising arises when the interests of the franchisor (the brand owner) and the franchisee (the individual or entity operating the hotel under the brand) diverge or ...
Fair Hotel Franchising Can Be a Win-Win For Both Hotels and Brands

Fair Hotel Franchising Can Be a Win-Win For Both Hotels and Brands

Fair, transparent franchising in hotels can be a win-win for both franchisor brand and franchisee hotels and can lead to the growth and profitability of both: Mutual Trust and Long-Term Commitment: ...
The Importance of Fair Hotel Franchising In the Modern Age

The Importance of Fair Hotel Franchising In the Modern Age

In the complex world of the hotel industry, where partnerships between franchisees and franchisors shape the landscape, the call for fair hotel franchising is becoming increasingly imperative. ...
10 Major Profitability Threats or Risks in the Hotel Business

10 Major Profitability Threats or Risks in the Hotel Business

The hotel industry, while lucrative, is not without its challenges, and hotel owners must navigate various factors that can impact profitability. Let us discuss the ten biggest profitability threats ...
Tips for Hotels to Train Their Rude Hotel Staff

Tips for Hotels to Train Their Rude Hotel Staff

Training hotel staff to improve their behavior and customer service is essential for maintaining a positive and welcoming environment. Here are some steps you can take to address and improve the ...
Rude & Unfriendly Staff can Harm Your Hotel’s Business and Reputation

Rude & Unfriendly Staff can Harm Your Hotel’s Business and Reputation

Unfriendly staff can significantly impact a hotel’s success in various ways, as the level of customer service is a crucial factor in the hospitality industry. Here are some important points to ...
50 Mistakes Hotels Make While Welcoming Guests

50 Mistakes Hotels Make While Welcoming Guests

Let us look at 50 common errors that some hotels might make when welcoming guests. Keep in mind that this list is not exhaustive, and practices may vary among different establishments: Unwelcoming ...
The Art of Anticipating Guest Needs for Enhanced Communication & Exceptional Service

The Art of Anticipating Guest Needs for Enhanced Communication & Exceptional Service

In the dynamic world of hospitality, providing stellar service goes beyond the basics; it’s about mastering the art of anticipation. Imagine a hotel that not only meets your expectations but ...
Ensuring Guest Safety: 10 Essential Fire Safety Tips for Hotels

Ensuring Guest Safety: 10 Essential Fire Safety Tips for Hotels

Hotels, as temporary homes for travelers, prioritize the well-being and safety of their guests. Among the myriad of safety concerns, fire safety is of paramount importance. Implementing robust fire ...
Importance of Understanding and Knowing Guest Preferences for Providing Great Experience

Importance of Understanding and Knowing Guest Preferences for Providing Great Experience

In the competitive landscape of the hospitality industry, delivering a personalized and exceptional guest experience is paramount. One of the key factors that contribute to this level of service is ...
A Guide On How Hotels Can Prepare in Advance for Incoming Guests

A Guide On How Hotels Can Prepare in Advance for Incoming Guests

The hospitality industry thrives on the ability to provide exceptional guest experiences, and a crucial aspect of this is ensuring that hotels are well-prepared for incoming guests. From the moment ...
Improve Hotel Efficiency By Anticipating Guest Needs

Improve Hotel Efficiency By Anticipating Guest Needs

Anticipating guest needs plays a crucial role in enhancing operational efficiency within hotels. Here’s how this proactive approach contributes to streamlined and effective operations: ...
The Big Pitfalls of Misunderstanding Your Hotel Guests

The Big Pitfalls of Misunderstanding Your Hotel Guests

Misunderstanding hotel guests can lead to a range of pitfalls that negatively impact the guest experience and the overall reputation of the establishment. Some notable pitfalls include: Guest ...
How Anticipating Guest Needs In Hotels Can Build Loyalty

How Anticipating Guest Needs In Hotels Can Build Loyalty

Enhanced Personalization: Anticipating guest needs allows for a more personalized and tailored experience. By understanding individual preferences, such as room preferences, dietary restrictions, or ...
Quick Steps To Take If Hotel Guests Feel Their Concerns Are Not Being Addressed

Quick Steps To Take If Hotel Guests Feel Their Concerns Are Not Being Addressed

When a hotel guest feels that their emotions are not being valued, addressed, or acknowledged, swift and effective action is crucial to remedy the situation and calm the guest down. Here are some ...
Drawbacks of Lack of Focus, Presence and Patience While Dealing With Hotel Guests

Drawbacks of Lack of Focus, Presence and Patience While Dealing With Hotel Guests

Miscommunication and Misunderstanding: Without presence, focus, and patience, hotel staff may fail to fully grasp guests’ needs, concerns, or requests. This lack of understanding can lead to ...
Hallmarks of Empathetic Listening Among Hotel Staff

Hallmarks of Empathetic Listening Among Hotel Staff

Presence and Focus: Empathetic listening involves being fully present in the moment, giving the speaker undivided attention. Avoid distractions and maintain eye contact to demonstrate your focus.- ...
Few Quickfire Tips to Quickly Anticipate Guest Needs in Hotels

Few Quickfire Tips to Quickly Anticipate Guest Needs in Hotels

Observation Skills: Train staff to quickly observe guests’ behavior, body language, and nonverbal cues as soon as they enter the hotel or approach the front desk. Proactive Engagement: ...
Few Examples & Use Cases of Empathy in Hotels

Few Examples & Use Cases of Empathy in Hotels

In the hotel industry, practicing empathy is essential for creating a positive and memorable guest experience. Here are some empathy examples in hotels: Anticipating Guest Needs: Empathetic hotel ...
Tips & Suggestions for Hotels to Hire Staff for Empathy

Tips & Suggestions for Hotels to Hire Staff for Empathy

Hiring for empathy in hotels is crucial for delivering exceptional guest experiences. Here are five suggestions and guidelines to help identify and recruit candidates with strong empathy: ...
Importance of Fostering a Culture of Empathy Among Hotel Staff

Importance of Fostering a Culture of Empathy Among Hotel Staff

Fostering a culture of empathy in hotel staff is paramount for several reasons, as it directly influences the overall guest experience and contributes to the success of the hospitality business. ...
Awesome Benefits of Role Reversal Exercises for Hotel Staff

Awesome Benefits of Role Reversal Exercises for Hotel Staff

Enhanced Empathy: Role reversal exercises provide hotel staff with a firsthand understanding of the guest experience, fostering a deeper sense of empathy. This heightened empathy contributes to more ...
Developing Empathy in Hotel Staff Through Role Reversal Exercises

Developing Empathy in Hotel Staff Through Role Reversal Exercises

Empathy is a cornerstone of exceptional customer service, and in the hospitality industry, where guest satisfaction is paramount, cultivating empathy among hotel staff is crucial. One effective ...
Few Awesome Ideas for Surprising and Delighting Your Hotel Guests

Few Awesome Ideas for Surprising and Delighting Your Hotel Guests

Surprising and delighting hotel guests is a fantastic way to create memorable experiences and foster positive reviews. Here are five solid tips and ideas for surprising and delighting hotel guests: ...
Tips for Hotels to Stand Out by Addressing Guest Emotions Effectively

Tips for Hotels to Stand Out by Addressing Guest Emotions Effectively

Empathy Training for Staff: Provide training to hotel staff on empathy and emotional intelligence. This helps them better understand and connect with guests on a personal level, making the stay more ...
25 Challenges Faced by New Hotels

25 Challenges Faced by New Hotels

New hotels often face lot of challenges. Let us discuss some of their challenges. A good franchise brand can help address a lot of their problems Establishing Brand Recognition: Building a brand ...
Common Guest Expectations in Hotels & How to Exceed Them

Common Guest Expectations in Hotels & How to Exceed Them

Common guest expectations in hotels vary, but they often include elements related to comfort, cleanliness, customer service, and convenience. Exceeding these expectations can lead to positive, ...
Challenges Faced by Small Franchisee Hotels

Challenges Faced by Small Franchisee Hotels

Financial Constraints: Small hotels may face challenges in meeting the financial requirements associated with joining a franchise, including upfront fees, ongoing royalties, and marketing ...
10 Tips for Understanding Diverse Guest Expectations in Hotels

10 Tips for Understanding Diverse Guest Expectations in Hotels

Understanding and meeting the diverse range of guest expectations is crucial for hotels aiming to provide exceptional service and create positive experiences for all guests. Here are ten tips to ...
Continuous Learning is Crucial for Hotel Managers in Ever-Changing Hotel Landscape

Continuous Learning is Crucial for Hotel Managers in Ever-Changing Hotel Landscape

The Importance of Constant Learning for Managers in An Ever-Adapting Hotel Industry: In the dynamic landscape of the hotel industry, marked by rapidly evolving trends, technologies, and customer ...
The Crucial Role of Hotel Managers in Crisis and the Importance of Remaining Calm

The Crucial Role of Hotel Managers in Crisis and the Importance of Remaining Calm

Navigating Storms with Grace: How Hotel Managers Should Lead By Example During a Crisis Situation In the fast-paced world of hospitality, hotel managers often find themselves at the forefront during ...
Why Hotels Need to Address Cyber-security Threats

Why Hotels Need to Address Cyber-security Threats

In an era dominated by digital connectivity, hotels have become not just physical sanctuaries for guests but also storehouses of sensitive information. As the hospitality industry embraces ...
30 Essential Safety Tips Hotels Need to Implement

30 Essential Safety Tips Hotels Need to Implement

Ensuring the safety of guests and staff is of utmost importance for hotels. Here are 30 safety tips for hotels: Emergency Evacuation Plans: Develop and regularly review emergency evacuation plans, ...
The Crucial Role of Prioritizing Staff Training for Hotel Managers

The Crucial Role of Prioritizing Staff Training for Hotel Managers

In the ever-competitive world of hospitality, hotel managers face a constant challenge: how to ensure exceptional guest experiences while maintaining efficient operations. One key solution to this ...
Common Barriers to Active Listening in Hospitality Industry

Common Barriers to Active Listening in Hospitality Industry

It is important to encourage active listening among your hotel staff members. Here are some common barriers to active listening in the hospitality industry: – **Physical and environmental ...
How Hotel Staff Can Learn & Improve Active Listening Skills for Better Customer Service

How Hotel Staff Can Learn & Improve Active Listening Skills for Better Customer Service

Active listening skills are a part of communication skills which are important in a hotel environment. However there can be several barriers to it. So proper training and support would be needed for ...
How to Improve Communication Skills In the Hospitality Industry – 20 Huge Tips

How to Improve Communication Skills In the Hospitality Industry – 20 Huge Tips

Mastering Communication Skills: Enhance your ability to understand guests’ needs and preferences. Make efforts and train your staff on how to improve communication skills in the hospitality ...
The Impact of Hygiene and Safety on a Hotel’s Reputation

The Impact of Hygiene and Safety on a Hotel’s Reputation

In the ever-evolving world of hospitality, a hotel’s reputation is its most prized possession. In this digital age where information spreads at the speed of light, maintaining a sterling ...
The Paramount Importance of Safety in the Hospitality Industry

The Paramount Importance of Safety in the Hospitality Industry

The hospitality industry, encompassing hotels, restaurants, resorts, and more, thrives on the principle of providing guests with a welcoming and enjoyable experience. Central to achieving this goal ...
Interesting Statistics About Hygiene and Sanitation in Hotel Industry

Interesting Statistics About Hygiene and Sanitation in Hotel Industry

Below are some interesting statistics and facts related to hygiene and sanitation in the hotel industry: Guest Priorities: According to a survey by TripAdvisor, 87% of travelers consider cleanliness ...
Importance of Hygiene for Success of Hotels

Importance of Hygiene for Success of Hotels

In the dynamic and competitive landscape of the hotel industry, maintaining impeccable hygiene standards is paramount. Beyond its fundamental role in ensuring guest comfort and safety, hygiene in ...
Hotels Should Teach Staff to Offer Solutions & Not Excuses to Guests

Hotels Should Teach Staff to Offer Solutions & Not Excuses to Guests

Teaching hotel staff and management to offer solutions instead of excuses is crucial for several reasons that ultimately contribute to better guest service and the overall success of the hotel: ...
10 Essential Tips to Avoid Negative Consequences From Angry Guests in Hotels

10 Essential Tips to Avoid Negative Consequences From Angry Guests in Hotels

Here are 10 essential tips for hotel staff to minimize or avoid negative consequences resulting from guest issues or complaints at the moment of the problem: Listen: Pay close attention to the&# ...
Negative Consequences of Failing to Promptly and Properly Resolve Guest Issues in Hotels

Negative Consequences of Failing to Promptly and Properly Resolve Guest Issues in Hotels

Failure to promptly and properly resolve issues in hotels can lead to a range of negative consequences and situations that can harm the guest experience and the hotel’s reputation. Here are 10 ...
Mastering Guest Problem Resolution – Important Tips for Hotels

Mastering Guest Problem Resolution – Important Tips for Hotels

Effective problem resolution not only ensures guest satisfaction but also plays a pivotal role in maintaining the reputation of the hotel. From minor inconveniences to more significant issues, how ...
Elevating Customer Service in Hotels: The Power of Effective Communication Skills

Elevating Customer Service in Hotels: The Power of Effective Communication Skills

In the dynamic and competitive world of the hospitality industry, providing exceptional customer service is often the key differentiator between a successful hotel and an average one. While many ...
Why Employee Communications in Hotels Is Crucial

Why Employee Communications in Hotels Is Crucial

The hospitality industry, particularly the hotel sector, is renowned for its commitment to guest satisfaction. However, the secret behind the success of many top-tier hotels lies in an often ...
Setting Clear Guest Expectations in Hotels: A Key to Exceptional Hospitality

Setting Clear Guest Expectations in Hotels: A Key to Exceptional Hospitality

In the world of hospitality, ensuring guest satisfaction is paramount. One of the most effective ways to achieve this is by setting clear guest expectations right from the start of their journey ...
The Importance of Communication Skills in the Hospitality Business

The Importance of Communication Skills in the Hospitality Business

Communication skills are essential in the hospitality industry because they help to create a welcoming and inclusive environment for guests. Effective communication can help to build trust and ...
The Power of Branding and Marketing in Hotel Success: A Dynamic Duo

The Power of Branding and Marketing in Hotel Success: A Dynamic Duo

Significance of Branding and Marketing for Hotels In the fiercely competitive world of hospitality, hotels vie for the attention of travelers in search of memorable experiences and comfortable ...
The Importance of Hotel Branding & How to Build An Effective Brand

The Importance of Hotel Branding & How to Build An Effective Brand

Beyond Name and Logo: Effective hotel branding extends beyond selecting a name and logo; it involves conveying intangible values that define the business. Differentiation: Branding helps hotels ...
Navigating the Hotel Business: Profitability Amidst Risks and Financial Challenges

Navigating the Hotel Business: Profitability Amidst Risks and Financial Challenges

The hotel industry, with its allure of opulent lobbies, comfortable suites, and exceptional hospitality, has long enticed entrepreneurs seeking profitable ventures. However, behind the glossy, ...
Understanding the Hotel Industry: Size, Scope, and Global Significance

Understanding the Hotel Industry: Size, Scope, and Global Significance

The hotel industry, a vital component of the global hospitality sector, is a sprawling and multifaceted domain that plays a significant role in the world economy. It encompasses a wide array of ...
Marketing Support Hotels Can Expect from a Franchise Brand

Marketing Support Hotels Can Expect from a Franchise Brand

National and Regional Advertising Campaigns: Hotels can benefit from being featured in national and regional advertising efforts conducted by the brand, which promotes the hotel to a broader. ...
Why Hotels With Limited Marketing Budgets & Experience Should Consider Joining a Brand

Why Hotels With Limited Marketing Budgets & Experience Should Consider Joining a Brand

The Value of Joining a Hotel Franchise Brand for Marketing-Challenged Hotels For small hotels with limited budgets and little experience in marketing, joining a hotel franchise brand can be a ...
What Hotels Should Look for In a Franchise Brand – 13 Key Pointers

What Hotels Should Look for In a Franchise Brand – 13 Key Pointers

Hotel franchisees should carefully consider several key factors when evaluating and selecting a brand for their hotel investment. The brand they choose will have a significant impact on their ...
Common Goals and Objectives for Hotel Franchisors & Franchisees

Common Goals and Objectives for Hotel Franchisors & Franchisees

Both hotel franchisors and franchisees typically share several common objectives and goals, as their success is interdependent in a franchise partnership. Some of these common goals include: ...
7 Critical Factors or Elements for Hotel Franchising Success

7 Critical Factors or Elements for Hotel Franchising Success

Hotel franchising offers a mutually beneficial partnership between franchisors and franchisees, leveraging the strengths of each to achieve success in the competitive hospitality industry. For hotel ...
Hotel Franchising Is a Partnership Between Two Parties With a Common Goal

Hotel Franchising Is a Partnership Between Two Parties With a Common Goal

Hotel franchising is a partnership where both the franchisor and franchisee share responsibilities and work towards a common goal. This collaborative relationship is essential for the success and ...
Steps to Ensure Franchisee Satisfaction & Brand Loyalty in the Hotel Industry

Steps to Ensure Franchisee Satisfaction & Brand Loyalty in the Hotel Industry

Enhancing franchisee satisfaction and brand loyalty is crucial for the success and growth of a hotel franchise. Here are five tips to achieve this: Open and Transparent Communication: Establish a ...
Importance of Open Communication Between Hotel Franchisor and Franchisee for Long-Term Success

Importance of Open Communication Between Hotel Franchisor and Franchisee for Long-Term Success

Communication between a hotel franchisor and franchisee is vital for fostering a long-term healthy relationship and ensuring the success of the hotel. Here are several reasons why effective ...
Fair Hotel Franchising Practices Which Every Brand Must Implement

Fair Hotel Franchising Practices Which Every Brand Must Implement

Transparent Franchise Agreement: A fair hotel franchising should have a clear and transparent franchise agreement, outlining all terms, conditions, and obligations for both the franchisor and ...
Major Challenges Faced by Hotels While Joining a Franchise Brand

Major Challenges Faced by Hotels While Joining a Franchise Brand

Joining a franchise brand can offer numerous benefits for small hotels, from increased brand recognition to access to marketing resources and support. However, it’s important to acknowledge ...
How StayExpress Solves Many Risks & Drawbacks of Hotel Franchising Model

How StayExpress Solves Many Risks & Drawbacks of Hotel Franchising Model

What are the risks and drawbacks for hoteliers in a hotel franchising model? There are several risks and drawbacks that hoteliers should consider when considering a hotel franchising model: Cost: ...
How to Make Your Hotel Video Viral – Lesson from Hilton’s Tiktok Video

How to Make Your Hotel Video Viral – Lesson from Hilton’s Tiktok Video

How did Hilton’s TikTok video become viral in just 10 minutes? Hilton Hotels went viral on TikTok with a 10-minute promotional video featuring Paris Hilton, the heiress of the iconic hotel ...
10 Tips for Hotels to Attract Young Travelers

10 Tips for Hotels to Attract Young Travelers

Attracting young travelers to your hotel property could be a little tricky but by implementing a few features, you might as well appeal to this demographic. The hotel needs to offer amenities and ...
Essential Tips to Make Your Travel Blog Popular – Part I

Essential Tips to Make Your Travel Blog Popular – Part I

Building a successful blog takes time, effort, and a willingness to learn and adapt as you go. When it comes to travel blogging, the field is highly competitive and continues to become even more ...
10 Reasons to Start a Travel Blog – Part II

10 Reasons to Start a Travel Blog – Part II

This is second part of our series on the important reasons to start a travel blog. You can stand out from the crowd. With innumerable travel blogs out there, starting one in 2023 may seem ...
10 Reasons to Start a Travel Blog in 2023 – Part I

10 Reasons to Start a Travel Blog in 2023 – Part I

We all must have heard from people and read online that blogging is dead and yet, year after year, we have so many blogs coming up and doing well too. That suggests blogging is quite alive, and ...
Using Influencers to Market Your Hotel – Part I

Using Influencers to Market Your Hotel – Part I

Ways in which Hotels can Leverage Travel Influencers to Promote their Property Influencer Marketing is quite IN, if one is in the know. We might as well ask Marriott. Marriott Hotels frequently ...
Using Influencer’s to Promote Your Hotel Property – Part II

Using Influencer’s to Promote Your Hotel Property – Part II

This is a continuation of our series. You can find part 1 here – Influencer marketing for your hotel Finding the Right Influencers One needs to be clear on the motive of the campaign – whether ...
How To Start A Boutique Hotel

How To Start A Boutique Hotel

When traveling, boutique hotels are among the greatest locations to stay. When you like your own space, don’t want to remain in a dorm, or don’t have the means to spend on 5-star hotels, ...
Simple Boutique Hotel Marketing Ideas

Simple Boutique Hotel Marketing Ideas

Various marketing ideas provide the groundwork for a strong and profitable boutique hotel. As a small hotel owner, it may be difficult to build your company’s identity amid the large names in ...
Boutique Hotel Business Plan

Boutique Hotel Business Plan

Whether you’ve been operating your small hotel company for a while or you’re just starting, developing a hotel business plan is always a smart idea. A plan provides a firm basis for your ...
Are Boutique Hotels Profitable?

Are Boutique Hotels Profitable?

Boutique hotels are among the most lucrative businesses. However, when it comes to developing marketing and operational plans, a different strategy is required. Boutique hotels have a higher RevPar ...
Secrets To Managing Hotel Occupancy During Slow Periods

Secrets To Managing Hotel Occupancy During Slow Periods

The hotel sector has a fantastic chance to attract high-quality customers. You can’t be a hotel manager, owner, or revenue management without being aware of the importance of seasonality. The ...
Hotel Website Redesign Tips to Increase Bookings In 2023

Hotel Website Redesign Tips to Increase Bookings In 2023

The start of a new year is a great opportunity for a new beginning. How about the quality of your hotel’s online presence then? Changes in the digital world occur rapidly. Conventional wisdom ...
How PMS And Channel Manager Together Can Help Increase Hotel Reservations

How PMS And Channel Manager Together Can Help Increase Hotel Reservations

  More reservations are the key to success when trying to boost income in the hotel sector. Now more than ever before, hotels can take use of readily available technology to quickly and ...
How a Cloud-Based PMS Can Reduce Operating Costs In A Hotel

How a Cloud-Based PMS Can Reduce Operating Costs In A Hotel

There is always a need to find ways to minimize expenses in the hotel industry, regardless of how profitable your hotel company is. There are a variety of methods available to hotel owners for ...
Important Functionalities Of A Hotel PMS

Important Functionalities Of A Hotel PMS

One of your most valuable tools as a hotelier is a property management system (PMS). The right property management system (PMS) may improve hotel efficiency, productivity, and earnings. However, ...
How Hotel PMS Solves Major Business Challenges – Part 2

How Hotel PMS Solves Major Business Challenges – Part 2

Challenge: Lackluster Customer Service Customers, hotel guests, and anybody else who interacts with your company should always be treated with the utmost respect, and that’s what customer ...
How Hotels Can Use Technology to Provide Better Guest Experience

How Hotels Can Use Technology to Provide Better Guest Experience

From the smallest, most pleasant eateries to the grandest, most luxurious hotels, cutting-edge technology has become standard stuff throughout the hospitality industry. Even before they set foot in ...
How Technology Can Help in Retaining Your Staff

How Technology Can Help in Retaining Your Staff

The hotel industry has always struggled to attract and keep hardworking employees, but in the present economic and social atmosphere, losing skilled employees is not an option. When recruiting ...
Digital Marketing Strategies For Hotels – Cost Effective & Powerful Marketing

Digital Marketing Strategies For Hotels – Cost Effective & Powerful Marketing

Why digital marketing is important for hotels? Why many hotels fail to pay attention to digital marketing? Is digital marketing suitable for small hotels?, How much time is required to see good ...
What Can Hotels Do If Their Digital Marketing Are Not Proving Beneficial

What Can Hotels Do If Their Digital Marketing Are Not Proving Beneficial

Hotel Businesses employ digital channels such as search engines, social media, email, websites, and online adverts to achieve their marketing goals of brand/product exposure, user engagement, ...
How To Market A Hotel During Off-Season

How To Market A Hotel During Off-Season

The natural ebb and flow of occupancy are one of the most difficult obstacles to overcome in the hospitality sector. Almost all hotels have low seasons, whether it’s because of travel trends ...
Expert Tips on How To Begin Marketing a Hotel On Social Media Effectively

Expert Tips on How To Begin Marketing a Hotel On Social Media Effectively

Social media is increasingly valuable in marketing communications. There is little debate about the role of social media in business today. The industry relies on internet marketing methods to ...
Boutique Hotel Marketing Plan

Boutique Hotel Marketing Plan

To run a boutique hotel successfully, representatives in hotel leadership roles must have a vision of what the hotel is attempting to be and what its unique value proposition (UVP) is. This is ...
How To Create A Marketing Plan For A Hotel

How To Create A Marketing Plan For A Hotel

In this article we shall discuss things like how to create a marketing plan for a hotel, how much should hotels spend on marketing and how to build a strong online presence. Your hotel marketing ...

Does Your Hotel PMS Offer These Features? If Not Its Time to Switch

 The effectiveness of your hotel depends heavily on your property management system (PMS). It may simplify processes, improve service to customers, and even aid with staff scheduling. But your PMS ...
Superb Ideas To Promote Your Hotel on Instagram

Superb Ideas To Promote Your Hotel on Instagram

Social media is a vital component of any hotel marketing plan. It has evolved faster than any other marketing platform in history and shows no signs of diminishing. It might be overwhelming for a ...
How To Handle Theft In Hotels – Tips to Deal With The Embarrassing Theft Situation

How To Handle Theft In Hotels – Tips to Deal With The Embarrassing Theft Situation

Thousands of guests report having things taken from their hotel rooms each year. All of this anecdotal data implies that theft in hotels is a quite common occurrence.  A hotel’s brand ...
Simplifying Digital Marketing for Hotels – Part II

Simplifying Digital Marketing for Hotels – Part II

This is continuation of this article – Simplifying digital marketing for hotels SEO: Around 2003, hotels were among the early users of SEO tactics. Back then, you could just put keywords in a ...
Simplifying Digital Marketing For Hotels – Part I

Simplifying Digital Marketing For Hotels – Part I

Bookings are crucial to the hotel business model, but generating them necessitates a strong hotel digital marketing plan. Bookings are variable and at risk of drying up depending on the season or ...
Why Virtual 360-Degree Tours Are Becoming Popular For Hotels

Why Virtual 360-Degree Tours Are Becoming Popular For Hotels

  Despite being a relatively new trend, virtual tours have taken popularity in a variety of businesses, including real estate and luxury hotels. With visitors and clients increasingly depending ...
Hotel Social Media Marketing – Too Many Hashtags Can Spoil The Party

Hotel Social Media Marketing – Too Many Hashtags Can Spoil The Party

How Many Hashtags Can You Use? Different platforms have different hashtag restrictions. Below are maximum number of hashtags allowed on the popular social media platforms: Instagram: Up to 30 ...
Why Hotels Need To Go Green – Importance of Becoming a Green Hotel

Why Hotels Need To Go Green – Importance of Becoming a Green Hotel

Why Should Hotels Go Green? Hotels that go green cause less environmental harm, save expenses, and gain goodwill from guests. Many benefits can result from hotels going green: protection of natural ...
Tips for Hotels to Go Green – Part 2

Tips for Hotels to Go Green – Part 2

This is part 2 of the article series discussing sustainable hotel practices and ideas. Find part 1 here – Green eco-friendly tips for Hotels Let us continue below on some ideas for becoming a ...
Tips For Hotels To Go Green – Part I

Tips For Hotels To Go Green – Part I

As a professional in the hospitality sector, you should be concerned about hotel sustainability. Making greener hotel decisions can save you money, but the true advantage will be in satisfying ...
Blog Post Ideas For Hotels And Resorts

Blog Post Ideas For Hotels And Resorts

Isn’t it true that attracting viewers to your website is easier said than done? Nevertheless, there are simple solutions. One such method is content marketing, especially writing a blog. Blog ...
Instagram & Facebook Marketing for Hotels

Instagram & Facebook Marketing for Hotels

How Hotels Can Use Facebook and Instagram Social media marketing for hotels has several advantages. All social media networks, with the appropriate approach, may unleash your hotel’s booking ...
A Few Important Social Media Strategies For Hotels

A Few Important Social Media Strategies For Hotels

For promotion and advertisement, social media is one of the most important tools in any hotel’s marketing strategy. Social media may give your business unprecedented exposure. As a hotel ...
Qualities Needed To Be A Great Hotel Manager

Qualities Needed To Be A Great Hotel Manager

Hotel Manager Job Is Tough; The  A hotel manager’s job is very diversified, and no two days are ever the same for many top hotel executives. While this makes the position extremely exciting ...
How To Keep Hotel Staff And Management Productive

How To Keep Hotel Staff And Management Productive

Hotel businesses would unceasingly ensure that their hotel operations run smoothly. This is a major source of concern for the hotels. For this to happen, hotel employees must communicate effectively ...
Why Should Hoteliers Attend Hospitality Events?

Why Should Hoteliers Attend Hospitality Events?

Is it worth spending your precious time, energy, and money attending events or conventions and being away from your business? Attending events can be highly beneficial. In this article, we will ...
Why Hotels Shouldn’t Ignore Guest Complaints

Why Hotels Shouldn’t Ignore Guest Complaints

To survive in a competitive market, every hotel sector must be customer-centric. Investing in customer service would assist any hotel in better understanding client concerns and improving its ...
How To Market Your Villa To Get More Bookings

How To Market Your Villa To Get More Bookings

  The hospitality sector understands the importance of marketing for the success of any firm. A well-thought-out strategy may be built to appeal to the diverse tastes of potential visitors on a ...
Qualities Of A Successful Hotelier

Qualities Of A Successful Hotelier

Great leaders inspire their teams to achieve success collectively. They attain difficult goals, take decisive measures, motivate others, and remain resilient in the face of setbacks. To help an ...
How To Get Rid Of Bed Bugs In A Hotel

How To Get Rid Of Bed Bugs In A Hotel

  With worldwide travel on the rise, bed bugs may be a rapidly rising concern for both luxury hotels and smaller-scale hotel rooms. These pests are primarily responsible for wreaking havoc on ...
Hotel Bed Bug Prevention Tips

Hotel Bed Bug Prevention Tips

  Bedbugs are typically the size of a pencil eraser, yet they are clever and tough to remove due to their rapid reproduction. They may live for months if they hide to evade discovery. It’ ...
The Benefits of Attracting Families to Your Hotel

The Benefits of Attracting Families to Your Hotel

  As travel becomes more accessible, family travel is on the increase once more. While all sectors of the general populace are traveling again, family vacations are receiving special attention. ...
Tips For Hotels To Cater To The Needs Of Senior Travelers

Tips For Hotels To Cater To The Needs Of Senior Travelers

  Senior tourism is a very lucrative venture with enormous potential that many hotels have not capitalized on. It’s one of the fastest-growing areas in today’s tourism business, as ...
Better Treatment Of Employees Can Lead To Better Service To Guests [Part 2]

Better Treatment Of Employees Can Lead To Better Service To Guests [Part 2]

  In our previous article, we shared how better treatment of employees is likely to lead to better service to guests. We also shared some ways and tips for better employee treatment. One of the ...
Better Treatment Of Employees Can Lead To Better Service To Guests [Part 1]

Better Treatment Of Employees Can Lead To Better Service To Guests [Part 1]

  Keeping employees motivated is a constant issue for many industries. How can you expect potential clients to be passionate about your firm if your employees are disengaged and uninterested in ...
Dealing With Aggressive Guests [Part2]

Dealing With Aggressive Guests [Part2]

  An angry customer and a difficult customer are frequently interchangeable. However, this is not always the case. Difficult customers are not always furious. They are just difficult and ...
How To Deal With Aggressive Guests [Part 1]

How To Deal With Aggressive Guests [Part 1]

It’s a scenario that every hospitality owner has encountered. When a visitor arrives at check-in for their stay with a bad attitude, you know you’re in for a tough client. While the ...
Tips To Make Your Hotel Staff More Productive

Tips To Make Your Hotel Staff More Productive

For the hospitality business, certain months are busier and more stressful than others, so it can be difficult to keep your staff productive throughout the year, even when you use new tech! As a ...
3 Important Things Guests Want From A Hotel

3 Important Things Guests Want From A Hotel

  If you want to increase revenue and leave a lasting impression on your visitors, you must first understand what matters to them and how you can profit from it. Target your clients first, and ...
7 Qualities Every Hotelier Should Possess

7 Qualities Every Hotelier Should Possess

Although your success in the hospitality sector may be determined by your enthusiasm and innovative spirit, there are some characteristics of a successful hospitality employee that are easy to ...
Small Details That Can Improve Guest Experience

Small Details That Can Improve Guest Experience

The gold standard of the hospitality sector is to satisfy and surpass your visitors’ expectations. The issue is that hotels are continuously competing for the best guest experience, boosting ...
5 Things Hoteliers Should Learn From Pandemic

5 Things Hoteliers Should Learn From Pandemic

  The COVID-19 pandemic has swept the tourism industry by storm, forcing hotels to rethink and redesign many elements of their business while hoping for a return to “normalcy.” ...
Tips To Attract Families Towards Your Hotel Part – 2

Tips To Attract Families Towards Your Hotel Part – 2

Getting prospective customers to notice your hotel or resort is difficult enough without having to worry about the booking. We discussed a few techniques to attract families to your hotel in our ...
Tips To Attract Families Towards Your Hotel Part – 1

Tips To Attract Families Towards Your Hotel Part – 1

Hospitality and tourism are intensely competitive sectors, and minute details may build or destroy an organization. To differentiate themselves, several hotels have targeted specific customers, with ...
How To Run A Hotel With Staff Shortage – Part I

How To Run A Hotel With Staff Shortage – Part I

  Even though travel restrictions have been lifted and everything has returned to pre-pandemic levels. The repercussions of the pandemic are still being felt in the hospitality industry, with ...

How To Attract Suitable Candidates For Your Hotel?

  The hospitality industry is facing high turnovers and also short-term employment, hotels are needed to attract a steady influx of new talent but it’s easier said than done. Many hotels are ...
How To Successful Do Hotel Branding

How To Successful Do Hotel Branding

  Hotel branding is more than simply a well-known name and logo. It’s all about articulating a set of values to your customers and bringing the intangible aspects of your business to the ...
Build Hospitality Career By Working In A Resort

Build Hospitality Career By Working In A Resort

As we have multiple companies in the hospitality industry, you will have endless opportunities for success while working in hotels and resorts. One of the best things about the hospitality industry ...
Benefits of Hospitality Career

Benefits of Hospitality Career

Many people are interested in food, hospitality, and restaurants, but not everyone possesses the necessary skills, passion, and determination to work in the field. Those who do, however, have a wide ...
Improve Hotel Revenue With Local Staycationers

Improve Hotel Revenue With Local Staycationers

Every hotel owner and host must consider how to enhance revenue and profit without going overboard. When you’re engrossed in day-to-day operations, it’s difficult to see the larger ...
Rules To Follow While Writing A Welcome Email To Your Hotel Guests

Rules To Follow While Writing A Welcome Email To Your Hotel Guests

“The Focus Of Entertaining Is Impressing Others; The Focus Of True Hospitality Is Serving Others;” When it comes to appeasing your guests, a well-written guest welcome letter/email may go a long. ...
Tips To Write A Warm Welcome Letter To Your Hotel Guest

Tips To Write A Warm Welcome Letter To Your Hotel Guest

“Two things remain irretrievable: time and a first impression.” ~ Cynthia Ozick. This expression is commonly heard everywhere. First impressions are important, especially in the hospitality. ...
How To Promote Your Hotel On Instagram – Part II

How To Promote Your Hotel On Instagram – Part II

This is the second part of our series on hotel marketing on Instagram. Make use of Instagram Stories: Instagram Stories, a new feature that allows users to share a series of photographs and videos ...
How To Promote Your Hotel On Instagram – Part I

How To Promote Your Hotel On Instagram – Part I

  Instagram’s popularity has grown steadily throughout the years. Its user base and engagement rate are both growing rapidly. The photo and video sharing network is becoming recognised ...
Post Stay Guest Emails Strategy Part-2

Post Stay Guest Emails Strategy Part-2

In our previous blog post of post emails marketing strategy ideas part-1, we gave you few tips on how to keep your hotel on top of your guest’s mind, and making them into repeat customers and brand ...
Post Stay Guest Emails Strategy Ideas Part-1

Post Stay Guest Emails Strategy Ideas Part-1

  With so much emphasis on social media for marketing and customer service these days, it’s possible that your email efforts have taken a back step. However, good marketing is driven by a ...
Hotel Guest Communication Part-3

Hotel Guest Communication Part-3

This is a continuation of the article series on hotel communication with their guests. Generate Positive Feedback: Though you and your employees strive to provide a good experience for customers, it ...
Hotel Guest Communication Part-2

Hotel Guest Communication Part-2

  Effective communication is often not a simple endeavor. Interaction with hotel guests may be a special experience. A entire day of engagements, on the other hand, might be difficult if you ...
Hotel Guest Communication Tips Part-1

Hotel Guest Communication Tips Part-1

The ability to effectively communicate with hotel guests is a measure for customer retention. If customers do not form a relationship with your brand, they may prefer to stay elsewhere in the, ...
What Your Hotel Should Do During the Off-Season

What Your Hotel Should Do During the Off-Season

The optimal time to visit is during peak season! As a hotelier, you benefit from increased demand and an influx of customers. It’s not even tough to fill a hotel. However, you know that this ...
3 Ways To Create Luxurious Guest Experience

3 Ways To Create Luxurious Guest Experience

  There is nothing more crucial to a hotelier’s business than customer contentment. It increases revenue, fills rooms, boosts rankings, and keeps your hotel ahead of the competition. But, ...
Relation Between Guest Satisfaction And Hotel Employee Retention

Relation Between Guest Satisfaction And Hotel Employee Retention

  When a customer is pleased with the hotel’s service, the outcome extends not only to the hotel’s review but also to the employee’s work review. Employee happiness and ...
Important Hotel Features That Appeal To The Business Travelers

Important Hotel Features That Appeal To The Business Travelers

  Business travelers are the most profitable part of the hospitality industry. According to the latest research, the corporate travel market would spend $1.6 trillion by 2020. Because the ...
How Can Technology Improve Customer Service

How Can Technology Improve Customer Service

Mobile technology is enhancing the supply of customer service in hospitality in the same way that Apple used it to redefine the concept of customer service in retail and Uber used it to ...
How to Develop Call Skills for Hospitality On-Call Operators

How to Develop Call Skills for Hospitality On-Call Operators

  Working in the hotel sector may be a very rewarding experience. Not only do you assist consumers on a regular basis, but there are also several prospects for advancement. Having said that, ...
Reasons Hotels Should Do More Text Messaging To Guests

Reasons Hotels Should Do More Text Messaging To Guests

  The ability to communicate with hotel customers is a sign of brand loyalty. If customers do not connect emotionally with your brand, they may prefer to stay elsewhere in the future, ...
Why Listening Skills Are Required In Hospitality Industry

Why Listening Skills Are Required In Hospitality Industry

Listening is the key to success in hospitality. Listening attentively to a user is a great method to not only learn what they need but also to show that you hear them and are taking action to solve ...
How To Choose The Right Location For Your Hotel – Part 2

How To Choose The Right Location For Your Hotel – Part 2

Welcome to the second part of this series where we share important tips for selecting the right location for starting your hotel. In case you missed, you can check out the first part here – ...
How to Select the Best Location for Your Hotel – I

How to Select the Best Location for Your Hotel – I

Before you begin looking for hotel space, you should have a clear idea of what you absolutely must have, what you’d like to have, what you definitely will not accept, and how much you’re ...
Why Hotels Should Focus On Smells

Why Hotels Should Focus On Smells

We people have always associated memory with something we can recall, such as music that immediately takes us to a cherished past. The sense of smell is perhaps more strongly tied to memory than any ...
Instant Messaging – The Future of Communication for Hotels

Instant Messaging – The Future of Communication for Hotels

Communication is of primary importance in tourism and hospitality sectors. The importance of communication in the context of hospitality has created a slew of concepts aimed at providing a detailed ...
Google Reviews Are Significant For Hotel’s Reputation and Revenue

Google Reviews Are Significant For Hotel’s Reputation and Revenue

You are not alone if you selected the 4.5-star restaurant over the 2.5-star one. According to BrightLocal research, 82 percent of users check reviews for local companies before making a decision, ...
What Does Business Travelers Need From A Hotel?

What Does Business Travelers Need From A Hotel?

What do business travelers expect from their hotel? Wi-Fi that is quick and dependable? A suitable working environment and proximity to the core business district? Food and beverage safety and ...
Tips To Solve Labor Shortage In Hospitality & Welcome Back Workers

Tips To Solve Labor Shortage In Hospitality & Welcome Back Workers

Labor Shortage means there are more jobs than people out of work. Though this is a rare occurrence in the US economy, the COVID-19 pandemic has flipped several businesses upside down and resulted in ...
How to Manage With Lean Teams In Hotels

How to Manage With Lean Teams In Hotels

How To Cope With Less Manpower In Hospitality While it’s wonderful to see travelers hitting the road, airports, aircraft filling up, and cruise lines greeting guests again, Summer 2021 is also ...
How Hotels Can Attract Top Talent

How Hotels Can Attract Top Talent

According to the Bureau of Labor Statistics, the turnover rate in the Food and Hospitality Sector was more than 70%. As a result, not only is there an ongoing need to recruit, but a focus on ...
5 Mistakes People Make While Staying In A Hotel

5 Mistakes People Make While Staying In A Hotel

As travel resumes throughout the world in the aftermath of the pandemic, it is critical to take measures when staying in a hotel room. Even though many hotels take preventive efforts to protect ...
How to Handle An Angry Guest At Your Hotel – Part II

How to Handle An Angry Guest At Your Hotel – Part II

This is the second part of the article on how to deal with an angry hotel guest. You can read the first part here – Handling Angry Hotel Guests We continue below with more tips when you ...
Ways To Handle An Angry Guest At Your Hotel – Part I

Ways To Handle An Angry Guest At Your Hotel – Part I

It is important to provide excellent customer service for all your hotel guests. While it can be simpler to deliver an excellent service to happy guests, the harder thing is to offer exceptional ...
Smiling Improves Guest Experience – Tell Your Hotel Employees to Smile

Smiling Improves Guest Experience – Tell Your Hotel Employees to Smile

Improving Hotel Guest Satisfaction May Be As Simple As A Smile According to the survey, 33 percent of guests claimed they were received with a grin just “occasionally,” while 61 percent ...
The Awesome Benefits Of Smiling In The Hospitality Industry

The Awesome Benefits Of Smiling In The Hospitality Industry

Simple facial expressions may serve to heighten sentiments. This is usually referred to as the ‘feedback loop’ or ‘facial feedback hypothesis.’ A smile boosts our mood, helps ...
Why Do Hotel Guests Leave Negative Reviews?

Why Do Hotel Guests Leave Negative Reviews?

  It’s critical in the hotel industry to know as much as you can about your customers, whether you utilize this data to deliver a personalized experience at your hotel or to help you sell ...
How To Avoid Getting Negative Reviews From Your Hotel Guests

How To Avoid Getting Negative Reviews From Your Hotel Guests

A digital customer review is a service or product review written by a customer who has used and experienced the quality of the service or product. Because the hotel sector is mainly centred on the ...
Benefits Of Positive Guest Reviews For Hotels

Benefits Of Positive Guest Reviews For Hotels

The concept of reputation marketing has skyrocketed in popularity in recent years. Many companies are finally realizing that gaining internet feedback from satisfied consumers has several– ...
5 Social Media Mistakes Hotels Should Avoid

5 Social Media Mistakes Hotels Should Avoid

Social media is currently amongst the most successful platforms in your hotel’s digital marketing strategy. Many hoteliers find social networking to be quite daunting. Many hotels are not ...
Why Word Of Mouth Is Still Important For Hotels

Why Word Of Mouth Is Still Important For Hotels

‘Word of mouth is the finest marketing for hotels’ Word of mouth is the most effective form of advertising in the hotel sector. Word-of-mouth marketing (WOMM, WOM marketing) varies from ...
How To Encourage Your Hotel Guests To Leave More Reviews

How To Encourage Your Hotel Guests To Leave More Reviews

Customer expectations continue to evolve around digital channels as they grow increasingly important. Today, we are all aware that the success of every company is determined by its consumers. This ...
How to Capitalize on Local Events To Increase Hotel Revenue

How to Capitalize on Local Events To Increase Hotel Revenue

Events are a never-ending marketing opportunity as well as a significant source of tourism. Any skilful hotel management will use events to determine their prices and website content. Search engines ...
How To Start A YouTube Channel For Your Hotel

How To Start A YouTube Channel For Your Hotel

Relevant and entertaining hotel video marketing is a tried-and-true method of reaching out to potential clients and event planners. Google determined that 56% of people traveling on business and 35% ...
Tips For Hotel YouTube Marketing

Tips For Hotel YouTube Marketing

We all know that YouTube is one of the world’s top search engines, but before you broadcast your channel to the rest of the world, spend a few moments to make sure it looks fantastic! The ...
5 Key Habits Of Successful Networkers

5 Key Habits Of Successful Networkers

Since networking entails engaging with people, hoteliers can learn a lot from them. After all, properly interacting and engaging with people are important skills for hotel owners and front desk. ...
How Quickly Should Hoteliers Respond To Online Guest Reviews?

How Quickly Should Hoteliers Respond To Online Guest Reviews?

  Before reserving a hotel, many travelers examine internet hotel reviews. They see not just the guest’s feedback, but also the hotel’s answer online (if the hotel takes time to ...
How Should Hotels Respond To Negative Online Guest Reviews

How Should Hotels Respond To Negative Online Guest Reviews

Ignoring deleterious internet reviews as a hotelier is the worst thing you can do for your business. Negative hotel reviews happen no matter how good your service is. It’s possible that you ...
Importance Of Online Reviews For Hotels

Importance Of Online Reviews For Hotels

With the development and deployment of technology over the last few decades, the hospitality sector has experienced an enormous transition. The growth of technology has broadened hoteliers’ ...
How Hotels Can Increase Revenue From Bleisure Travel

How Hotels Can Increase Revenue From Bleisure Travel

This is indeed a new era of work-life balance. Bleisure is becoming increasingly popular. It is a combination of business and leisure. It allows the integration of professional business travel with ...
How to Attract More Family Travelers To Your Hotel

How to Attract More Family Travelers To Your Hotel

Family travel is expected to grow faster than other types of travel, primarily because it provides an opportunity to reconnect with family members away from the stresses of daily life. Hotels should ...
How To Welcome Guests To Your Hotel: Part-2

How To Welcome Guests To Your Hotel: Part-2

t is critical to get off to a good start! We previously covered a few methods for welcoming visitors in our previous post, and if you haven’t read it yet, we strongly advise you to do so. To ...
How To Welcome Guests At Your Hotel: Part-1

How To Welcome Guests At Your Hotel: Part-1

First impressions are important, and in this article, we will discuss how to properly greet hotel guests. When it comes to greeting hotel visitors, be sure you do it correctly. Allow yourself to be ...
3 Tips For Hotels To Build Guest Loyalty

3 Tips For Hotels To Build Guest Loyalty

Today’s guest preferences in the hospitality sector are higher than ever, and there are various reasons for this. Technology has played a significant part in making kids more aware and ...
Creating Memorable Guest Experience In Hotels

Creating Memorable Guest Experience In Hotels

When attempting to sell a product or service, companies should strive to not only excite customers to buy but also to ensure that the process of buying caters to a bigger (and ultimately memorable) ...
Common Drying Mistakes Done While Doing Laundry – Housekeeping Staff

Common Drying Mistakes Done While Doing Laundry – Housekeeping Staff

Clothing is always valuable. Regardless matter how much the item costs. We constantly want someone to take care of our property. Guests’ clothes can be quite important in some instances. In certain ...
Hotel Photography Tips for Marketing and Brand Building

Hotel Photography Tips for Marketing and Brand Building

One of the most effective components of hotel marketing is based on the power of an image, and its major goal is to attract an increasing number of guests within a particular time frame. As a, ...
7 Basic Things Every Hotel Should Offer Guests

7 Basic Things Every Hotel Should Offer Guests

Although most of these points should be self-evident, it is always a good idea to double-check that your hotel satisfies these 7 Basic Requirements to suit the demands of your hotel guests. ...
How To Make Your Hotel More Kid Friendly

How To Make Your Hotel More Kid Friendly

To help your hotel stand out from the crowd, consider targeting certain groups. With families being one of the fastest-growing and most lucrative sectors, many hotels are now focusing on making ...
Communication Methods To Improve The Guest Experience

Communication Methods To Improve The Guest Experience

Hotels are continuously wondering how to improve their guest experience to provide a more valuable experience to their guests so that they will return and become loyal consumers. There are various ...
Tips To Improve Hotel Operations

Tips To Improve Hotel Operations

One of the most critical aspects of a successful hotel and a positive guest experience is having optimized hotel operations systems. Guests have increasingly high expectations and demand a faultless ...
Difference Between Hotel, Motel & Resort

Difference Between Hotel, Motel & Resort

It is a good idea to get away from the hustle and bustle of everyday life now and then to rest and unwind. Many times, this entails making a reservation for a place to stay. When you search the ...
Energy Conservation and Management In Hotels

Energy Conservation and Management In Hotels

Guest satisfaction is the hospitality industry’s top priority, and hotel operators are often hesitant to engage in activities that could be perceived as reducing comfort, convenience, or the ...
How To Deal With Unhappy And Angry Hotel Guests

How To Deal With Unhappy And Angry Hotel Guests

Dealing with dissatisfied hotel guests is an essential element of any hotel manager’s job. A hotel visitor may become irritated for a variety of reasons, some of which are genuine, while ...
How To Understand Your Guest Expectations

How To Understand Your Guest Expectations

You buy an item or services because you’ve heard nothing but nice things about it. You feel let down when it doesn’t come out the way you expected. That’s how your guests will feel ...
How to Enhance Staff Productivity in Hotel Business

How to Enhance Staff Productivity in Hotel Business

Productivity is something that every company strives for. However, depending on the sector, measuring it and identifying strategies to enhance it isn’t always easy. It might be as basic as ...
Typical Errors Made While Managing A Hotel

Typical Errors Made While Managing A Hotel

As a hospitality worker who has worked their way up to management, you have likely met some outstanding industry professionals as well as some less-than-stellar ones. When working in a managerial ...
Why Hotels Need To Focus On Employee Satisfaction

Why Hotels Need To Focus On Employee Satisfaction

  There’s plenty of data, both anecdotal and statistical, to back up the narrative that an actively engaged and joyful employee can drastically boost a customer’s opinion about your ...
Tips To Keep Hotel Staff Happy

Tips To Keep Hotel Staff Happy

For the hotel industry, the last few years was a series of challenges. Because the epidemic has cost individuals their jobs, security, and general job satisfaction, it’s understandable that ...
The Significance Of A Hotel Manager

The Significance Of A Hotel Manager

  Hotel managers play a critical role in the smooth operation of the hotel and, as a result, require a diverse set of talents to thrive. They understand that a fantastic client experience does ...
Social Media Tips for Hotels – Reply to Each Comment You Receive Online

Social Media Tips for Hotels – Reply to Each Comment You Receive Online

Hotels should start being active on social media platforms if they want to create and maintain a strong brand image in the eyes of the younger generation. The modern travelers, specially the youth ...
Hotel Managers Need to Learn To Be Calm Under Stress

Hotel Managers Need to Learn To Be Calm Under Stress

Being calm can help you become a better leader and manager of people. Do you want your staff to behave more calmly with guests and maintain their composure? Do you want them to not lose their cool ...
Coffee Talks – Great Opportunity for Hotel Managers to Boost Employee Relations

Coffee Talks – Great Opportunity for Hotel Managers to Boost Employee Relations

Managers should not let go of opportunities to have friendly chats with their employees during the day, specially in casual settings. For example the manage could be walking around the hotel lobby ...
Hotel’s Front Desk Employees Should Know The Guests Inside Out

Hotel’s Front Desk Employees Should Know The Guests Inside Out

If you want to provide good service to your guests, you have to know and understand them deeply. You should know them inside out and you should also care about them at some level. This is a must, ...
Proper, Regular Training of Front Desk Staff Is Important

Proper, Regular Training of Front Desk Staff Is Important

Front desk employees are the first point of contact you guests have with the hotel. It is important that good first impressions are set for the guests. You have to ensure that the guests have a ...
Expert Tips To Motivate Your Hotel’s Front Desk Staff

Expert Tips To Motivate Your Hotel’s Front Desk Staff

It is important to keep your front desk staff properly motivated as they are the ones who will interact with the guests the most. The guests are likely to form a good or a bad opinion about your ...
Surprise Your Hotel Guests With Thoughtful Extra Services

Surprise Your Hotel Guests With Thoughtful Extra Services

It is not just children who love unexpected pleasant surprises, grown ups love them too! Hotels can use this knowledge to their benefit by thinking of ways they could surprise their guests by ...
Consistency Is The Key to Winning Guest Loyalty for Your Hotel Brand

Consistency Is The Key to Winning Guest Loyalty for Your Hotel Brand

There is one aspect of customer service which is absolutely essential in order for hotels to create guest loyalty. That aspect is consistency. You must pay a lot of focus on maintaining consistency ...
How Managers Can Reduce Workplace Stress & Make The Hotel A Fun Place To Work

How Managers Can Reduce Workplace Stress & Make The Hotel A Fun Place To Work

Have clearly defined expectations – When employees don’t know what the management expects from them, it will cause them lot of frustration and confusion. It can make them feel fearful, ...
Successful Hotel Management – Calm Managers Can Produce Calm Employees

Successful Hotel Management – Calm Managers Can Produce Calm Employees

Workplace Stress Can Be Toxic & Unhealthy Workplace stress can be toxic and detrimental to health. It can lead to high turnovers for the hotels and health problems for the employees. Work ...
Few Reasons for High Staff Turnover in Hotels

Few Reasons for High Staff Turnover in Hotels

Hospitality industry is infamous having a super high employee turnover rate. It exceeds 30% for non-management employees, which is considered quite high when compared to other industries. According ...
Having Warm, Welcoming, Winning Smile Is Essential for Hotel Staff

Having Warm, Welcoming, Winning Smile Is Essential for Hotel Staff

A warm, welcoming smile is very important in hospitality. Always meet and greet the guests with a warm smile that will help open them up. The smile is likely to make the guest feel welcome, ...
Common Complaints Of A Hotel Guest & How To Deal With Them – Part I

Common Complaints Of A Hotel Guest & How To Deal With Them – Part I

Dealing with a customer complaint is one of the most difficult tasks for any hotel employee. Even personnel who are unable to make modifications or solve the situation are frequently met with an ...
Top Management Issues Faced By Hotel Managers

Top Management Issues Faced By Hotel Managers

  The work involved in hotel management is not always easy. Hotel managers are frequently asked to juggle many jobs at once, from ensuring that the finances are balanced to ensuring that ...
Top Reasons Why Many Hotels Fail In First Few Years

Top Reasons Why Many Hotels Fail In First Few Years

Many people are hesitant to establish a new business in the hotel industry. It is generally known that the hotel sector is difficult to break into. 60 percent of these enterprises fail during the ...
Importance Of Cleanliness and Hygiene For Hotel Guests Satisfaction

Importance Of Cleanliness and Hygiene For Hotel Guests Satisfaction

It’s no secret that “clean” is the most essential word in hospitality right now, but cleanliness has been a driving element in consumer hotel booking decisions for years. Over 80% ...
Tips For Hiring Quality Staff In Hotel Industry

Tips For Hiring Quality Staff In Hotel Industry

Without competent hotel employees, it is hard to manage a profitable hotel. After all, success in the Hotel sector is heavily dependent on customer service, and there are a plethora of other ...
How To Prepare A Financial Plan For A Hotel?

How To Prepare A Financial Plan For A Hotel?

Whether you’re starting a new hotel endeavor, taking over an existing one, or revamping your own, generating a financial projection is a critical first step. If the prospect of putting ...
Importance of Brand In Hospitality Industry

Importance of Brand In Hospitality Industry

If you were asked to name a hotel brand, you would probably think of Marriott, Hilton, or Four Seasons. Nonetheless, every hotel and resort in the world has a brand. Creating an outstanding and ...
Factors That Contributes to Excellent Service Quality in the Hospitality Industry

Factors That Contributes to Excellent Service Quality in the Hospitality Industry

If there is one industry where clients place a high value on the quality of service they receive, it is the hotel industry. Hotels spend a large amount of time and money training their personnel in ...
Hospitality Industry: How To Meet The Expectations Of Your Guests

Hospitality Industry: How To Meet The Expectations Of Your Guests

  While your team’s specific jobs and daily routines may be shaped by your goals, they are not the most critical standards your staff should strive to fulfill. Your success is determined ...
Leadership Mistakes To Avoid By Hotel Managers

Leadership Mistakes To Avoid By Hotel Managers

Bad leadership has a cascading impact throughout the business, resulting in more employee turnover and reduced productivity, which leads to dissatisfied customers and experiences. If you are already ...
Simple Ways To Motivate Your Hotel’s Room Staff

Simple Ways To Motivate Your Hotel’s Room Staff

To say that the aftermath of the COVID-19 outbreak has been tough would be an understatement. Especially when it comes to hospitality and the unpredictability that many who work in this business ...
The Seven P’s of Hotel Service Marketing

The Seven P’s of Hotel Service Marketing

Several critical factors must be addressed for hotels’ marketing to be successful. These include: what a corporation or industry, such as a hotel, will create; how much a hotel will charge; ...
5 Ways To Maintain Online Reputation Of Hotels

5 Ways To Maintain Online Reputation Of Hotels

Online reputation management has evolved and is playing an increasingly important role for hotels, serving as a method of gauging guest satisfaction, driving changes, and attracting new bookings. ...
5 Techniques To Manage Employee Retention In Hospitality Industry

5 Techniques To Manage Employee Retention In Hospitality Industry

Employee retention entails taking steps to keep employees engaged and focused so that they choose to remain employed and fully productive for the benefit of the hotel. Here are a few strategies for ...
5 Tips To Increase Guest Loyalty In Hotels

5 Tips To Increase Guest Loyalty In Hotels

Loyal guests are crucial for any hotel; Boosting the number of repeat loyal guests is a typical aim for hotels. Although new customers are important for growth and development, increasing repeat ...
Ideas For Accommodating Families With Young Children

Ideas For Accommodating Families With Young Children

While family holidays may be enjoyable, every parent understands that traveling with children is not always simple. It may add a lot of stress, make it more difficult to get about, and need a lot of ...
Careers In The Hospitality Industry After COVID

Careers In The Hospitality Industry After COVID

The hotel business is one of the most important in the world. However, the present COVID-19 epidemic has had a significant impact on the hotel industry. To keep the covid situation under control ...
Employee Retention Tips in Hospitality – Part I

Employee Retention Tips in Hospitality – Part I

From restaurants to hotels, the hospitality business is one of the largest in the world. Employee retention in the hotel business has always been difficult even though it has long been a common ...
5 Tips To Increasing Employee Fulfilment In Hotels

5 Tips To Increasing Employee Fulfilment In Hotels

Employee Experience Enrichment & Fulfilment Strategies People are one of the most important assets for hospitality operations. Employee retention is a big challenge that businesses confront as ...
Ways To Increase Employee Job Satisfaction In The Hotel Industry – Part I

Ways To Increase Employee Job Satisfaction In The Hotel Industry – Part I

Job happiness is vital in the hotel business for developing a competitive, dynamic, and motivated workforce. Employees in the hospitality industry are a critical asset to the organization’s ...
The Advantages of Effective Communication In The Hospitality Industry

The Advantages of Effective Communication In The Hospitality Industry

In this new age of internet communication, it is important to remember that good verbal and nonverbal communication skills in the hospitality business should be stressed and well-executed. ...
Few Excellent Traits Of A Hotel Manager

Few Excellent Traits Of A Hotel Manager

The General Manger’s post in hospitality sector is now held to greater standards and more accountability than before. It takes a lot of effort and work hard to get where you are now. If you ...
How Can Luxury Hospitality Industry Reinventing Itself With New Concepts

How Can Luxury Hospitality Industry Reinventing Itself With New Concepts

The definition of Luxury is constantly evolving, everything is a luxury, the word itself has become a trend in the hotel industry but exactly what do customers visualize while saying luxuries. “In ...
Hotel Service – Create A Guide For Your Guests

Hotel Service – Create A Guide For Your Guests

Today’s hotel sector is more competitive than ever. You’re increasingly fighting for the same customers’ attention as every other hotel in the neighborhood. Finding techniques to ...
Top Reasons To Work In The Hospitality Industry

Top Reasons To Work In The Hospitality Industry

As the world we live in undergoes innovation and modernization, it is safe to say that everything around us requires strict administration and monitoring. New and advanced analytical approaches are ...
Why Should Hotels Translate and Localize Their Website

Why Should Hotels Translate and Localize Their Website

Why Web Translations are so important? Assume you have a prospective guest who wants to book our hotel for a future holiday. They’d conduct their research and finally book it online. Direct web ...
Things Hoteliers Should Concentrate On To Drive Business

Things Hoteliers Should Concentrate On To Drive Business

The hotel sector in the United States is still attempting to adjust to an increasingly mobile marketplace—one that is hyper-focused on online reputation management and digital marketing methods that ...
The Need to Enhance Employee Satisfaction In The Hospitality Industry

The Need to Enhance Employee Satisfaction In The Hospitality Industry

  When your hotel’s staff are engaged and pleased, everything and everyone benefits. Customers are pleased. Managers are pleased. And the staff are content. This type of excellent working ...
5 Time Saving Suggestions For Hospitality Executives

5 Time Saving Suggestions For Hospitality Executives

You only have so many minutes in a day as a hospitality manager to do all the errands that come with operating a successful business. Remember that you don’t have to accomplish everything on ...
How to Manage a Hotel’s Online Reputation

How to Manage a Hotel’s Online Reputation

One of the most crucial variables influencing a hotel’s performance is its online reputation. It is closely tied to the hotel’s image, which is in turn related to the hotel’s ...
5 Decisive Moments In The Guest Experience

5 Decisive Moments In The Guest Experience

People will forget what you said and did, but they will never forget how you made them feel. Hoteliers would do well to recall Maya Angelou’s insightful comments when attempting to provide an ...
How to Strengthen Your Hotel Front Office Operations

How to Strengthen Your Hotel Front Office Operations

With reservations, check-ins, check-outs, bookkeeping, cleaning, and other responsibilities to manage, it is no surprise that your front office may quickly become overburdened. But it is the core of ...
How to Attract More Business Travelers to Your Hotel

How to Attract More Business Travelers to Your Hotel

Business travelers are a market category that all small lodging operators should strive to attract. Weekends visitors are more likely to remain. They come and go depending on circumstances such as ...
How to Personalize Hotel Stays for Various Traveler Types

How to Personalize Hotel Stays for Various Traveler Types

Personalization is a popular issue in today’s hospitality sector, and professionals all around the world agree that it’s no longer a reward; it’s a must. As a result, hotels must ...
5 Features That Transform Any Hotel into a Luxury Hotel

5 Features That Transform Any Hotel into a Luxury Hotel

Luxury is defined as an experience that exceeds your needs. In the hotel sector, the word luxury works like magic. Every hotel is fighting with the next to deliver world-class luxury to its guests, ...
Luxury Market Can Rise Exponentially – Are Hotels Targeting This Segment?

Luxury Market Can Rise Exponentially – Are Hotels Targeting This Segment?

The luxury markets have evolved, and travel advisers must adapt to meet the needs of their most affluent clientele. Angie Licea, President of Global Travel Collection, a premium branch of Internova ...
Making a Great First Impression on Hotel Guests In Digital Age

Making a Great First Impression on Hotel Guests In Digital Age

It’s not always simple to engage, much alone bowl over digital generation of this era, when they contact a company in person or online. The tech-savvy travellers demand seamless and tailored digital ...
Want To Be ‘Happier’ in Your Hotel Job? Stop Being Overly Concerned and Worried

Want To Be ‘Happier’ in Your Hotel Job? Stop Being Overly Concerned and Worried

Do you despise your hotel job? Are you convinced that you want to quit but are unable to do so because every day is a source of frustration and pain? Try to be less concerned. You’ll be happy as a ...
Tips for Hotels to Design Bathroom for all Guests

Tips for Hotels to Design Bathroom for all Guests

If your hotel welcomes all customers, including old, children, and less mobile, you need to make sure that your hotel bathrooms are accessible to all. It takes a few little touches and alterations ...
How to Handle If Your Hotel Manager Quits Unexpectedly

How to Handle If Your Hotel Manager Quits Unexpectedly

Unexpected resignations pose significant hurdles for leaders/ owners, particularly those who are unfamiliar with dealing with them. Employees who leave abruptly can cause problems for the ...
What Major Hotel Chains Can Learn from Hostels In Crisis

What Major Hotel Chains Can Learn from Hostels In Crisis

One of the businesses worst hit by the epidemic was hospitality and tourism. When Covid-19 shut down everything, hotels, aeroplanes, and tourism, in general, suffered a huge impact. As the globe ...
How Hotels Can Attract More Business Travelers

How Hotels Can Attract More Business Travelers

Today’s corporate travellers aren’t afraid to express their preferences for booking, facilities, restaurants, and accommodations. Hospitality experts are capitalising on this input, making little ...
Having a Great Team Is Critical For A Hotel’s Success

Having a Great Team Is Critical For A Hotel’s Success

No man is an island. You alone cannot do everything. That is why it is important to build a great team that can act out on your behalf in your absence. If you want your hotel to succeed, make sure ...
4 Step Plan To Deal With Angry Guests In A Hotel

4 Step Plan To Deal With Angry Guests In A Hotel

Are you worried and at wit’s end on how to effectively handle irate and angry guests at your hotel? Don’t worry, handling angry guests need not be so difficult. There is a 4 step process ...
How to Treat Guests in Hotels To Create Wow Experience

How to Treat Guests in Hotels To Create Wow Experience

Do you wish to learn how to make your guests happy and elated while staying at your place? You should try to give the guests a “wow” experience. It all starts with how you treat them. ...
Good Customer Service – Hotel Leadership Should Show The Way

Good Customer Service – Hotel Leadership Should Show The Way

Good customer experience leads to higher satisfaction and loyalty. When guests are treated royally by a hotel, it not only is good for the hotel’s image but also does wonders for the brand as ...
Hotels Treat Employees Nicely to Reduce Turnover Problem

Hotels Treat Employees Nicely to Reduce Turnover Problem

Employee turnover  is a big problem for hotels. And they are partly to blame for this menace. Statistics clearly show that hotels which have low employee turnover usually enjoy higher guest ...
Continuous Learning & Improvement – Essential for Hotel’s Success

Continuous Learning & Improvement – Essential for Hotel’s Success

In today’s extremely competitive business environment, every hospitality needs skilled staff to remain a successful player in the industry’s competitive game. One of the most serious issues that ...
How To Get More Traffic To Your Hotel Website – Part I

How To Get More Traffic To Your Hotel Website – Part I

Any Hotelier would like to drive direct hotel reservations through their website. In order to increase direct bookings, you should first try and get as many visitors to your website as possible. Let ...
How to Impress & Delight Guests in A Changing Hospitality Industry

How to Impress & Delight Guests in A Changing Hospitality Industry

Customer service is king in the travel industry, and hotel businesses live and die on the happiness of their visitors. As consumer expectations rise, so does the difficulty of providing an enjoyable ...
Hotels – Are You Just Focusing On Your Guests?

Hotels – Are You Just Focusing On Your Guests?

Guest satisfaction, listening to guests, valuing their feedback is all well and good. It is an important part of succeeding in your hotel business. The feedback provided by guests will help you ...
Why Running An Independent Hotel Can Be a Nightmare

Why Running An Independent Hotel Can Be a Nightmare

Running an independent hotel is not an easy task. It can turn out to be a nightmare if you lack the proper experience or knowledge of how to effectively and successfully run a hotel. There are ...
Hotel Amenities To Attract Your Guests & Raise Bookings

Hotel Amenities To Attract Your Guests & Raise Bookings

Over the last few decades, the hotel sector has seen significant transformations. The sector experienced a boom in boutique and lifestyle hotels in the 1980s, which finally led to changes in what ...
Whatsapp Marketing Tips for Hotels

Whatsapp Marketing Tips for Hotels

Why you all  Should Use WhatsApp Marketing for Your Business? WhatsApp is the world’s most popular messaging platform. By 2020, its audience has grown to 2 billion active users per month. This ...
Few Essential Facebook Marketing Tips for Hotel Owners

Few Essential Facebook Marketing Tips for Hotel Owners

Facebook can be a great source of leads for your hotel. Managing a Facebook page and regularly updating it can feel like a daunting task, but it does not have to feel so. Running ads on Facebook can ...
Qualities of a Good Hotelier

Qualities of a Good Hotelier

A French Scholar, Chevalier Louis de Jaucourt says” Hospitality is the virtue of great soul that cares for the universe through the means of humanity”. Success in this sector is sure if you plan to ...
Important Traits to Become an Effective Hotelier

Important Traits to Become an Effective Hotelier

There is a lot of growth in the hotel industry, it’s one of the best growing professions to choose and work with, but with each day it grows into a more competitive state. So, it’s important to ...
How to Improve Listening Skills In Hospitality Industry

How to Improve Listening Skills In Hospitality Industry

One of the most crucial qualities for holding a hotel management job is listening. This won’t seem apparent at first, but when we start working on the field this gets clear to the employees the ...
Simple Guidelines for Employee Safety In Hotels

Simple Guidelines for Employee Safety In Hotels

Being friendly and providing excellent customer service aren’t the only factors that will entice customers to return to your hotel. While they are still essential, knowing that they are safe on your ...
Why Hotels Should Train Their Staff Properly for Effective Functioning

Why Hotels Should Train Their Staff Properly for Effective Functioning

Hospitality is a competitive, prolific and influential industry. Being effective in the area needs something other than enthusiasm for the art. Employers intend to engage their workers to work ...
Hoteliers – Reach Your Business Goals Through Daily Action

Hoteliers – Reach Your Business Goals Through Daily Action

It has been said that your future is hidden in your daily routine. What you do daily on consistent basis can determine how your future could look like. So if you want to have a more successful hotel ...
How Hoteliers Can Make Productive Use of Flight Time

How Hoteliers Can Make Productive Use of Flight Time

Many hoteliers need to travel frequently on business purpose. This can turn out to be annoying for some people as they feel a huge amount of time is wasted during the drive to the airport, checking ...
How to Effectively Manage Hotel Staff During Crisis Time

How to Effectively Manage Hotel Staff During Crisis Time

People are at the heart of hospitality, which is why people management is a critical success component for every hospitality organization. As a service-oriented sector, our product is inextricably ...
Hygiene Protocols for Hotels to Win Guest’s Trusts And Lure Them Back Post Pandemic

Hygiene Protocols for Hotels to Win Guest’s Trusts And Lure Them Back Post Pandemic

As travel begins to pick up, the primary concerns in the minds of guests are about sanitization and hygiene. It is an indisputable fact that guests will demand a lot more hygiene and cleanliness. ...
How Hotels Need To Adapt Their Approach in Post Pandemic World

How Hotels Need To Adapt Their Approach in Post Pandemic World

There are many interesting trends that are slowly emerging with the passage of time, in the post pandemic phase, in the hotel or travel industries. The key to success is to keep an open mind and ...
These Inspirational Quotes Teach Us Valuable Lessons in Customer Service

These Inspirational Quotes Teach Us Valuable Lessons in Customer Service

There are often times when a few words or sentences convey some deep meanings and profound insights that large pages filled with words cannot convey. Usually everyone of us loves to read quotes by ...
Promote Your Older Blog Posts With Fresh, New Content

Promote Your Older Blog Posts With Fresh, New Content

Publishing regular blog posts in an excellent way to generate targeted traffic to your hotel website, and can lead to increase in room bookings and hotel business growth. In this article let us ...
How Hotels Can Grow Their Facebook Page & Gain More Exposure

How Hotels Can Grow Their Facebook Page & Gain More Exposure

Many hotels are doing Facebook marketing. It can be a great way to build your brand awareness and generate customers. Below are 7 helpful tips for hotels to grow their Facebook page and gain lot of ...
How Hotels Can Retain Their Talented Employees For Longer Term

How Hotels Can Retain Their Talented Employees For Longer Term

Finding and attracting the right talent for your hotel is not an easy job. After doing all the hard work of screening hundreds or thousands of candidates, interviewing many of them and finally ...
Important Tips for Hiring Promising & Perfect Hotel Staff

Important Tips for Hiring Promising & Perfect Hotel Staff

Evaluate the interest of the candidates You need to sell the job and the company as a whole. To do this, you need to have a strong reputation in the market as a recognized brand. You should ...
Top Qualities of Successful and Great Hoteliers

Top Qualities of Successful and Great Hoteliers

Being a remarkable and great hotelier is not as simple as it seems. It is said that an outstanding hotelier needs to be a diplomat, a democrat, an autocrat, an acrobat, and a doormat, all at the ...
Essential Hotel Management Tips for Managers

Essential Hotel Management Tips for Managers

Build a great team and lead them As a hotel manager, you are as good as the team around you. That’s why building and nurturing a great team is utterly important. This means that you need to ...
Powerful Twitter Marketing Tips for Hotels – Part IV

Powerful Twitter Marketing Tips for Hotels – Part IV

This is the fourth part in the series we have been publishing on this blog related to Twitter marketing for hotels.  You can check out the earlier posts in this series here – Twitter Marketing for ...
Powerful Twitter Marketing Tips For Hotels – Part III

Powerful Twitter Marketing Tips For Hotels – Part III

This post is a continuation of our series on Twitter marketing tips for hotels. To make the information easily digestible to you, we are making each post short and are just mentioning a few tips in ...
Powerful Twitter Marketing Tips for Hotels – Part II

Powerful Twitter Marketing Tips for Hotels – Part II

This is a continuation of the series of posts on Twitter marketing tips for hoteliers. If you didn’t read the first part of this series you can do so now by clicking here – Powerful ...
Social Media Marketing Mistakes to Avoid for Hotels

Social Media Marketing Mistakes to Avoid for Hotels

Social media marketing is something that everybody is doing nowadays. Every small and big business wants to jump on the bandwagon to grow their brand presence on social networks. However there are ...
Powerful Twitter Marketing Tips for Hotels – Part I

Powerful Twitter Marketing Tips for Hotels – Part I

Twitter is a powerful social networking tool and search engine for getting latest information about any topic in any industry. Whether you are looking for the latest global news or updates on the ...
Add Personal Touch to Guest Experience

Add Personal Touch to Guest Experience

Adding a personal touch to your guest interaction has always been highly important. However its importance has increased in the post-COVID world. Today human interaction has become highly distant ...
Common Sense Tips to Increase Hotel Revenue

Common Sense Tips to Increase Hotel Revenue

Hotel business, if it runs smoothly, can be highly lucrative and make you multi-millionaire. However, as with most other industries, you can find that there are lot more failure stories than ...
How Hotels Can Promote Their Business on Instagram and Get Leads

How Hotels Can Promote Their Business on Instagram and Get Leads

Instagram, among numerous social media channels, can be a very important platform for the hospitality business. It primarily has a young audience, and there are various kinds of marketing tools ...
Should Hotels Outsource Their Digital Marketing Tasks?

Should Hotels Outsource Their Digital Marketing Tasks?

Every business these days needs to pay due importance to digital marketing. No business can afford to totally ignore it. Many hotels have been seen to be lax in this area. There are many hotels ...
Hotels – Start Treating Your Guests As Family

Hotels – Start Treating Your Guests As Family

If hotels want to succeed in this era of cut-throat competition they should stop being selfish and become more guest-focused in their approach. They should try to make their guests feel special. ...
5 Keys to Creating Awesome Content for Hotel Blogs

5 Keys to Creating Awesome Content for Hotel Blogs

Let’s see some pointers and principles to creating great and awesome content for hotel websites and blogs. Be Specific – Being specific is the key. Be specific who you are writing for. ...
Top Tips for Hotels to Make Their Guests Happy

Top Tips for Hotels to Make Their Guests Happy

Whether guests book your hotel for a leisurely break or for a business trip, they expect a high standard of customer service as well as a high level of comfort. Make every guest at your hotel feel ...
Benefits of Online Hotel Reservations for Travelers

Benefits of Online Hotel Reservations for Travelers

The hotel industry has grown exponentially over the past two decades, and much of this success has been attributed to the efficient use of the power of the Internet. Today, millions of hotels around ...
Why Hotels Should Publish A Blog

Why Hotels Should Publish A Blog

Till recently many smaller or medium sized hotels did not even have a website. Most hotel owners would not bother about getting a website developed as they felt it was a waste of time and money. ...
Hotels Need To Reassure Their Guests In Post-Covid Era

Hotels Need To Reassure Their Guests In Post-Covid Era

While the world is trying to get back to normalcy after Covid-19 shakeup, the hospitality industry is faced with numerous challenges. Business is no longer the same it was before the start of this ...
Hotels – Don’t Fall Behind Your Competition

Hotels – Don’t Fall Behind Your Competition

Falling behind your competition can become a major reason for the failure of your hotel if you don’t check and address it on time. There can be many ways you may fall behind others. Let us ...
Which Hotels Succeed And Which Ones Fail

Which Hotels Succeed And Which Ones Fail

The main factor in the success of a hotel lies in its ability to find ways to meet and exceed its guest’s expectations again and again. Hotel industry is all about making the guest’s ...
Hotels – Build Strong Online Presence To Lure More Customers

Hotels – Build Strong Online Presence To Lure More Customers

Hotels need to have stronger online presence these days. More and more travelers are searching for hotels online, reading reviews and booking rooms. Many hotels have started building mobile-friendly ...
How to Win Your Guest’s Hearts & Drive More Business

How to Win Your Guest’s Hearts & Drive More Business

It is important for hotels to win the hearts of the guests who come to stay with them. If they can manage to win the hearts, the guests are likely to want to come back to the hotel again when they ...
Communication – An Important Ingredient To Hotel Success

Communication – An Important Ingredient To Hotel Success

Communication with the guests is a very important ingredient in the success of a hotel business. The hotel staff need to be taught to communicate better with the guests in order to reduce ...
Hotels – Make Your Guests Happy & Generate Repeat Business

Hotels – Make Your Guests Happy & Generate Repeat Business

Happy guests keep coming back to your hotel again and again. In times of economic uncertainty like the one we are currently going through where almost all hotels are suffering from lack of business, ...
Building Relationships – Key To Hotel Business Success

Building Relationships – Key To Hotel Business Success

Building relationships with the guests is one of the main keys of success in the hospitality industry. No matter how awesome your hotel property is, how many amenities and luxuries you provide to ...
Save Your Hotel Business From Failing During The Covid 19 Era

Save Your Hotel Business From Failing During The Covid 19 Era

Covid 19 has impacted the hospitality industry tremendously. The post-Covid world is likely to be radically different than the previous world we have been familiar with. As a business owner you need ...
How Hotels Need to Change Their Approach In Coming Years

How Hotels Need to Change Their Approach In Coming Years

Hotel owners across the globe are wondering how the coming years are going to be. Since 2020 the world has changed upside down, which has left hotel owners totally clueless about how the future is ...
Increase Hotel Occupancy With Better Amenities & Toiletries

Increase Hotel Occupancy With Better Amenities & Toiletries

There is one area which is often overlooked or not paid proper importance but which can have a great impact on the business growth and success of a hotel business. Let us briefly shed some light on ...
Simple, Practical Tips to Increase Hotel Revenue

Simple, Practical Tips to Increase Hotel Revenue

Every hotelier nowadays is probably faced with the burning question of how to increase the revenue and profits on their property. However, when you get bogged down in everyday activities, it can be ...
Good Vs Bad Hotel Managers- Crucial Differences

Good Vs Bad Hotel Managers- Crucial Differences

It is important for hotels to hire good managers otherwise the business could suffer miserably. So how could you know which is a good manager and which one is not? In this article let us discuss ...
Why and How Hotels Should Do Digital Marketing

Why and How Hotels Should Do Digital Marketing

Digital marketing can be very useful for a hotel business. This can help the hotel, big or small, to recapture lost revenue as well as generate more revenue. In this age of competition, it is ...
How Online Reviews Can Boost Your Hotel Business

How Online Reviews Can Boost Your Hotel Business

A hotel’s reputation is very important. If the reputation is spoiled, the business can be tremendously impacted. Nowadays maintaining online reputation has become very very important. There ...
How Hotels Can Effectively Handle Negative Online Reviews

How Hotels Can Effectively Handle Negative Online Reviews

Many hotels are clueless about how to handle negative reviews from irate customers. Let’s face it – dealing with negative reviews is a problem which almost every hotel has to face sooner ...
5 Essential Keys to Success in Hotel Business

5 Essential Keys to Success in Hotel Business

If you want your hotel to be successful in the long run you have to keep the following critical factors into consideration. The success of a hotel can heavily depend on how you implement these key ...
Tips for Successful Hotel Management – For Owners & Managers

Tips for Successful Hotel Management – For Owners & Managers

Successful hotel management is not easy, a lot of effort goes into it. The hotel manager has to work cohesively with other team members to get various jobs done properly. In this article let us ...
Time Saving Tips for Hotel Managers and Staff

Time Saving Tips for Hotel Managers and Staff

It is not easy to run a hotel. There are lot of activities that have to be performed. With limited time availability, it can sometimes get very difficult to get things done on time, specially during ...
Tough Challenges in Hotel Industry & What To Do – Part II

Tough Challenges in Hotel Industry & What To Do – Part II

This is continuation of our previous article – Challenges Facing the Hotel Industry Part I. If you did not read that article we highly suggest that you do so. In this second part of the series ...
The Tough Challenges In The Hotel Industry And How To Handle Them – Part I

The Tough Challenges In The Hotel Industry And How To Handle Them – Part I

The Tough Challenges In The Hotel Industry And How To Handle Them – Part I Hotel industry is fraught with challenges. They are part of the business. As the tourism and hospitality industries ...
Simple Tips to Build a Great Hotel Website

Simple Tips to Build a Great Hotel Website

A website is the first place where guest can look for and find important information relating to your hotel. This information is available at all times and is easily accessible at fingertips to ...
Hotel Owners Make a Fresh Start in 2021

Hotel Owners Make a Fresh Start in 2021

Quickly forget about 2020. Even though there have been many unhappy things that occurred the previous year, the good thing is that the year is behind us. A sound business owner should never let his ...
3 Important Things to Consider Before Joining a Hotel Franchise

3 Important Things to Consider Before Joining a Hotel Franchise

Hotel owners throughout the world are realizing the benefits of joining a renowned brand in order to gain instant recognition in the market and increase their business. However not all hotel owners ...