Bleisure travel, which combines business and leisure elements, has several distinctive characteristics. Here are some of the main characteristics discussed in detail: Mix of Business and Leisure: ...

Bleisure travelers, who combine business and leisure during their trips, typically look for several key elements to enhance their experience: Unique Experiences: They seek opportunities to explore ...

Bleisure travel, which combines business trips with leisure activities, has become a significant trend in the hospitality industry. This shift is particularly important for small and medium-sized ...

Inexperienced hoteliers lacking a clear plan of action can face several challenges that may sabotage their business and lead to struggles. Here’s how the absence of a well-defined plan can ...

Social listening can be an excellent source of inspiration for creating highly relevant and engaging content for hotels. By closely monitoring what guests and potential customers are saying, hotels ...

Google Alerts can be a free and effective way for hotels to track their brand mentions and perform social listening. Here’s how hotels can leverage Google Alerts for these purposes: 1. Setting Up ...

Clear objectives for hotels with regards to social listening can help guide their strategy and ensure they achieve meaningful outcomes. Here are some examples: 1. Improve Customer Satisfaction ...

Identifying key metrics is crucial for setting up effective social listening. Here are the key metrics hotels should consider: 1. Brand Mentions Volume of Mentions: Track the number of times your ...

Using social listening tools can be highly beneficial for hotels. Setting up social listening tools properly involves several steps to ensure they are effectively capturing the relevant data and ...

Social listening can be an invaluable tool for hotels in identifying customer issues well in advance and prevent them from occurring at your hotel: 1. Identifying Customer Issues Real-Time: ...

Social listening tools, such as Hootsuite, Buzzsumo, Awario and others, are vital for modern hoteliers for several reasons. They provide real-time insights into guest sentiments, market trends, and ...

Staying aware of and checking the latest travel and market trends is crucial for hoteliers to strategize effectively. Here are several ways to stay informed and adapt strategies accordingly: ...

Having a robust online presence is crucial for smaller and boutique hotels to compete effectively in the modern hospitality market. Here are ten benefits: Increased Visibility: Global Reach: An ...

Starting a new hotel is an exciting venture, but it requires careful planning and execution to ensure success. Here are five tips to help you get started: Focus on Guest Experience: Personalization: ...

When hotels join a reputed franchise brand, they usually get free marketing from the brand as part of the agreement. Free marketing can be highly beneficial for hotel franchisees, providing them ...

Surviving tough conditions in the hotel industry requires resilience, adaptability, and strategic decision-making. Here are some tips and pointers for hotels to survive and even thrive when the ...

Below are ten major risks that hotel may face which could potentially put them out of business if not managed carefully: Economic Downturns: Economic downturns can significantly impact the ...

Here are some additional services hotels can provide to satisfy guests and enhance their overall experience: Personalized concierge services: Offer tailored recommendations and assistance for dining ...

Culinary experiences engage all the senses, creating a multisensory symphony that resonates with guests on a profound level. Food serves as a gateway to culture, offering guests a taste of the ...

Personalize the welcome: Greet guests by name upon arrival, making them feel valued and welcomed. Provide cozy bedding: Invest in high-quality, comfortable mattresses, pillows, and linens for a ...

Curate unique welcome amenities: Offer personalized welcome amenities or treats that reflect the local culture or highlight special features of the hotel. Create experiential packages: Design ...

Conduct thorough pre-arrival communication: Reach out to guests before their arrival to gather information about their preferences, special requests, and any specific needs they may have during ...

In today’s rapidly evolving hospitality landscape, hotels must go beyond mere accommodation to deliver authentic and transformative experiences that resonate with guests on a profound level. ...

Creating a warm and welcoming atmosphere for hotel guests upon arrival is crucial for a positive first impression. Here are some tips on how to make a guest feel welcome: Greet with a Smile: Ensure ...

Welcoming VIP guests in hotels requires a personalized and exceptional approach to ensure their comfort and satisfaction. Here are some tips on how to welcome VIP guests: Pre-arrival communication: ...

The best welcome message for hotel guests is one that is warm, sincere, and reflects the hospitality of the establishment. It should make guests feel valued and comfortable. Here’s an: & ...

Choosing the right franchisor brand is a critical decision that can significantly impact the success of a hotel. Here are 10 tips for hotels to consider when selecting a franchisor brand: Thoroughly ...

Here are 20 differences between a good hotel franchisor brand and a bad one: Transparency: Good: Provides clear and transparent information about fees, obligations, and expectations. Bad: Withholds ...

Below is a list of 25 potentially exploitative practices that some franchisors or brands might use in the hotel franchising industry: Excessive Franchise Fees: Imposing high initial franchise fees ...

Predatory pricing in the hotel franchising industry refers to a strategy where a dominant hotel franchisor deliberately sets its prices for franchise fees, services, or other related charges at an ...

Surviving in the hotel industry as a small, inexperienced hotel without a significant budget can be particularly challenging. Several factors contribute to the difficulties small hotels may face: ...

While malpractices can vary, here is a list of 25 potential malpractices that may occur in the hospitality franchising industry: Hidden Fees: Franchisors may introduce undisclosed fees or charges, ...

Exploitation of franchisee hotels by forcing them to buy from specific vendors for the benefit of the brand is a serious concern in the franchise industry. Here are some ways in which this ...

A conflict of interest in hotel franchising arises when the interests of the franchisor (the brand owner) and the franchisee (the individual or entity operating the hotel under the brand) diverge or ...

Fair, transparent franchising in hotels can be a win-win for both franchisor brand and franchisee hotels and can lead to the growth and profitability of both: Mutual Trust and Long-Term Commitment: ...

In the complex world of the hotel industry, where partnerships between franchisees and franchisors shape the landscape, the call for fair hotel franchising is becoming increasingly imperative. ...

The hotel industry, while lucrative, is not without its challenges, and hotel owners must navigate various factors that can impact profitability. Let us discuss the ten biggest profitability threats ...

Training hotel staff to improve their behavior and customer service is essential for maintaining a positive and welcoming environment. Here are some steps you can take to address and improve the ...

Unfriendly staff can significantly impact a hotel’s success in various ways, as the level of customer service is a crucial factor in the hospitality industry. Here are some important points to ...

Let us look at 50 common errors that some hotels might make when welcoming guests. Keep in mind that this list is not exhaustive, and practices may vary among different establishments: Unwelcoming ...

In the dynamic world of hospitality, providing stellar service goes beyond the basics; it’s about mastering the art of anticipation. Imagine a hotel that not only meets your expectations but ...

Hotels, as temporary homes for travelers, prioritize the well-being and safety of their guests. Among the myriad of safety concerns, fire safety is of paramount importance. Implementing robust fire ...

In the competitive landscape of the hospitality industry, delivering a personalized and exceptional guest experience is paramount. One of the key factors that contribute to this level of service is ...

The hospitality industry thrives on the ability to provide exceptional guest experiences, and a crucial aspect of this is ensuring that hotels are well-prepared for incoming guests. From the moment ...

Anticipating guest needs plays a crucial role in enhancing operational efficiency within hotels. Here’s how this proactive approach contributes to streamlined and effective operations: ...

Misunderstanding hotel guests can lead to a range of pitfalls that negatively impact the guest experience and the overall reputation of the establishment. Some notable pitfalls include: Guest ...

Enhanced Personalization: Anticipating guest needs allows for a more personalized and tailored experience. By understanding individual preferences, such as room preferences, dietary restrictions, or ...

When a hotel guest feels that their emotions are not being valued, addressed, or acknowledged, swift and effective action is crucial to remedy the situation and calm the guest down. Here are some ...

Miscommunication and Misunderstanding: Without presence, focus, and patience, hotel staff may fail to fully grasp guests’ needs, concerns, or requests. This lack of understanding can lead to ...

Presence and Focus: Empathetic listening involves being fully present in the moment, giving the speaker undivided attention. Avoid distractions and maintain eye contact to demonstrate your focus.- ...

Observation Skills: Train staff to quickly observe guests’ behavior, body language, and nonverbal cues as soon as they enter the hotel or approach the front desk. Proactive Engagement: ...

In the hotel industry, practicing empathy is essential for creating a positive and memorable guest experience. Here are some empathy examples in hotels: Anticipating Guest Needs: Empathetic hotel ...

Hiring for empathy in hotels is crucial for delivering exceptional guest experiences. Here are five suggestions and guidelines to help identify and recruit candidates with strong empathy: ...

Fostering a culture of empathy in hotel staff is paramount for several reasons, as it directly influences the overall guest experience and contributes to the success of the hospitality business. ...

Enhanced Empathy: Role reversal exercises provide hotel staff with a firsthand understanding of the guest experience, fostering a deeper sense of empathy. This heightened empathy contributes to more ...

Empathy is a cornerstone of exceptional customer service, and in the hospitality industry, where guest satisfaction is paramount, cultivating empathy among hotel staff is crucial. One effective ...

Surprising and delighting hotel guests is a fantastic way to create memorable experiences and foster positive reviews. Here are five solid tips and ideas for surprising and delighting hotel guests: ...

Empathy Training for Staff: Provide training to hotel staff on empathy and emotional intelligence. This helps them better understand and connect with guests on a personal level, making the stay more ...

New hotels often face lot of challenges. Let us discuss some of their challenges. A good franchise brand can help address a lot of their problems Establishing Brand Recognition: Building a brand ...

Common guest expectations in hotels vary, but they often include elements related to comfort, cleanliness, customer service, and convenience. Exceeding these expectations can lead to positive, ...

Financial Constraints: Small hotels may face challenges in meeting the financial requirements associated with joining a franchise, including upfront fees, ongoing royalties, and marketing ...

Understanding and meeting the diverse range of guest expectations is crucial for hotels aiming to provide exceptional service and create positive experiences for all guests. Here are ten tips to ...

The Importance of Constant Learning for Managers in An Ever-Adapting Hotel Industry: In the dynamic landscape of the hotel industry, marked by rapidly evolving trends, technologies, and customer ...

Navigating Storms with Grace: How Hotel Managers Should Lead By Example During a Crisis Situation In the fast-paced world of hospitality, hotel managers often find themselves at the forefront during ...

In an era dominated by digital connectivity, hotels have become not just physical sanctuaries for guests but also storehouses of sensitive information. As the hospitality industry embraces ...

Ensuring the safety of guests and staff is of utmost importance for hotels. Here are 30 safety tips for hotels: Emergency Evacuation Plans: Develop and regularly review emergency evacuation plans, ...

In the ever-competitive world of hospitality, hotel managers face a constant challenge: how to ensure exceptional guest experiences while maintaining efficient operations. One key solution to this ...

It is important to encourage active listening among your hotel staff members. Here are some common barriers to active listening in the hospitality industry: – **Physical and environmental ...

Active listening skills are a part of communication skills which are important in a hotel environment. However there can be several barriers to it. So proper training and support would be needed for ...

Mastering Communication Skills: Enhance your ability to understand guests’ needs and preferences. Make efforts and train your staff on how to improve communication skills in the hospitality ...

In the ever-evolving world of hospitality, a hotel’s reputation is its most prized possession. In this digital age where information spreads at the speed of light, maintaining a sterling ...

The hospitality industry, encompassing hotels, restaurants, resorts, and more, thrives on the principle of providing guests with a welcoming and enjoyable experience. Central to achieving this goal ...

Below are some interesting statistics and facts related to hygiene and sanitation in the hotel industry: Guest Priorities: According to a survey by TripAdvisor, 87% of travelers consider cleanliness ...

In the dynamic and competitive landscape of the hotel industry, maintaining impeccable hygiene standards is paramount. Beyond its fundamental role in ensuring guest comfort and safety, hygiene in ...

Teaching hotel staff and management to offer solutions instead of excuses is crucial for several reasons that ultimately contribute to better guest service and the overall success of the hotel: ...

Here are 10 essential tips for hotel staff to minimize or avoid negative consequences resulting from guest issues or complaints at the moment of the problem: Listen: Pay close attention to the&# ...

Failure to promptly and properly resolve issues in hotels can lead to a range of negative consequences and situations that can harm the guest experience and the hotel’s reputation. Here are 10 ...

Effective problem resolution not only ensures guest satisfaction but also plays a pivotal role in maintaining the reputation of the hotel. From minor inconveniences to more significant issues, how ...

In the dynamic and competitive world of the hospitality industry, providing exceptional customer service is often the key differentiator between a successful hotel and an average one. While many ...

The hospitality industry, particularly the hotel sector, is renowned for its commitment to guest satisfaction. However, the secret behind the success of many top-tier hotels lies in an often ...

In the world of hospitality, ensuring guest satisfaction is paramount. One of the most effective ways to achieve this is by setting clear guest expectations right from the start of their journey ...

Communication skills are essential in the hospitality industry because they help to create a welcoming and inclusive environment for guests. Effective communication can help to build trust and ...

Significance of Branding and Marketing for Hotels In the fiercely competitive world of hospitality, hotels vie for the attention of travelers in search of memorable experiences and comfortable ...

Beyond Name and Logo: Effective hotel branding extends beyond selecting a name and logo; it involves conveying intangible values that define the business. Differentiation: Branding helps hotels ...

The hotel industry, with its allure of opulent lobbies, comfortable suites, and exceptional hospitality, has long enticed entrepreneurs seeking profitable ventures. However, behind the glossy, ...

The hotel industry, a vital component of the global hospitality sector, is a sprawling and multifaceted domain that plays a significant role in the world economy. It encompasses a wide array of ...

National and Regional Advertising Campaigns: Hotels can benefit from being featured in national and regional advertising efforts conducted by the brand, which promotes the hotel to a broader. ...

The Value of Joining a Hotel Franchise Brand for Marketing-Challenged Hotels For small hotels with limited budgets and little experience in marketing, joining a hotel franchise brand can be a ...

Hotel franchisees should carefully consider several key factors when evaluating and selecting a brand for their hotel investment. The brand they choose will have a significant impact on their ...

Both hotel franchisors and franchisees typically share several common objectives and goals, as their success is interdependent in a franchise partnership. Some of these common goals include: ...

Hotel franchising offers a mutually beneficial partnership between franchisors and franchisees, leveraging the strengths of each to achieve success in the competitive hospitality industry. For hotel ...

Hotel franchising is a partnership where both the franchisor and franchisee share responsibilities and work towards a common goal. This collaborative relationship is essential for the success and ...

Enhancing franchisee satisfaction and brand loyalty is crucial for the success and growth of a hotel franchise. Here are five tips to achieve this: Open and Transparent Communication: Establish a ...

Communication between a hotel franchisor and franchisee is vital for fostering a long-term healthy relationship and ensuring the success of the hotel. Here are several reasons why effective ...

Transparent Franchise Agreement: A fair hotel franchising should have a clear and transparent franchise agreement, outlining all terms, conditions, and obligations for both the franchisor and ...

Joining a franchise brand can offer numerous benefits for small hotels, from increased brand recognition to access to marketing resources and support. However, it’s important to acknowledge ...

What are the risks and drawbacks for hoteliers in a hotel franchising model? There are several risks and drawbacks that hoteliers should consider when considering a hotel franchising model: Cost: ...

How did Hilton’s TikTok video become viral in just 10 minutes? Hilton Hotels went viral on TikTok with a 10-minute promotional video featuring Paris Hilton, the heiress of the iconic hotel ...

Attracting young travelers to your hotel property could be a little tricky but by implementing a few features, you might as well appeal to this demographic. The hotel needs to offer amenities and ...

Building a successful blog takes time, effort, and a willingness to learn and adapt as you go. When it comes to travel blogging, the field is highly competitive and continues to become even more ...

This is second part of our series on the important reasons to start a travel blog. You can stand out from the crowd. With innumerable travel blogs out there, starting one in 2023 may seem ...

We all must have heard from people and read online that blogging is dead and yet, year after year, we have so many blogs coming up and doing well too. That suggests blogging is quite alive, and ...

Ways in which Hotels can Leverage Travel Influencers to Promote their Property Influencer Marketing is quite IN, if one is in the know. We might as well ask Marriott. Marriott Hotels frequently ...

This is a continuation of our series. You can find part 1 here – Influencer marketing for your hotel Finding the Right Influencers One needs to be clear on the motive of the campaign – whether ...

When traveling, boutique hotels are among the greatest locations to stay. When you like your own space, don’t want to remain in a dorm, or don’t have the means to spend on 5-star hotels, ...

Various marketing ideas provide the groundwork for a strong and profitable boutique hotel. As a small hotel owner, it may be difficult to build your company’s identity amid the large names in ...

Whether you’ve been operating your small hotel company for a while or you’re just starting, developing a hotel business plan is always a smart idea. A plan provides a firm basis for your ...

Boutique hotels are among the most lucrative businesses. However, when it comes to developing marketing and operational plans, a different strategy is required. Boutique hotels have a higher RevPar ...

The hotel sector has a fantastic chance to attract high-quality customers. You can’t be a hotel manager, owner, or revenue management without being aware of the importance of seasonality. The ...

The start of a new year is a great opportunity for a new beginning. How about the quality of your hotel’s online presence then? Changes in the digital world occur rapidly. Conventional wisdom ...

  More reservations are the key to success when trying to boost income in the hotel sector. Now more than ever before, hotels can take use of readily available technology to quickly and ...

There is always a need to find ways to minimize expenses in the hotel industry, regardless of how profitable your hotel company is. There are a variety of methods available to hotel owners for ...

One of your most valuable tools as a hotelier is a property management system (PMS). The right property management system (PMS) may improve hotel efficiency, productivity, and earnings. However, ...

Challenge: Lackluster Customer Service Customers, hotel guests, and anybody else who interacts with your company should always be treated with the utmost respect, and that’s what customer ...

From the smallest, most pleasant eateries to the grandest, most luxurious hotels, cutting-edge technology has become standard stuff throughout the hospitality industry. Even before they set foot in ...

The hotel industry has always struggled to attract and keep hardworking employees, but in the present economic and social atmosphere, losing skilled employees is not an option. When recruiting ...

Why digital marketing is important for hotels? Why many hotels fail to pay attention to digital marketing? Is digital marketing suitable for small hotels?, How much time is required to see good ...

Hotel Businesses employ digital channels such as search engines, social media, email, websites, and online adverts to achieve their marketing goals of brand/product exposure, user engagement, ...

The natural ebb and flow of occupancy are one of the most difficult obstacles to overcome in the hospitality sector. Almost all hotels have low seasons, whether it’s because of travel trends ...

Social media is increasingly valuable in marketing communications. There is little debate about the role of social media in business today. The industry relies on internet marketing methods to ...

To run a boutique hotel successfully, representatives in hotel leadership roles must have a vision of what the hotel is attempting to be and what its unique value proposition (UVP) is. This is ...

In this article we shall discuss things like how to create a marketing plan for a hotel, how much should hotels spend on marketing and how to build a strong online presence. Your hotel marketing ...

 The effectiveness of your hotel depends heavily on your property management system (PMS). It may simplify processes, improve service to customers, and even aid with staff scheduling. But your PMS ...

Social media is a vital component of any hotel marketing plan. It has evolved faster than any other marketing platform in history and shows no signs of diminishing. It might be overwhelming for a ...

Thousands of guests report having things taken from their hotel rooms each year. All of this anecdotal data implies that theft in hotels is a quite common occurrence.  A hotel’s brand ...

This is continuation of this article – Simplifying digital marketing for hotels SEO: Around 2003, hotels were among the early users of SEO tactics. Back then, you could just put keywords in a ...

Bookings are crucial to the hotel business model, but generating them necessitates a strong hotel digital marketing plan. Bookings are variable and at risk of drying up depending on the season or ...

  Despite being a relatively new trend, virtual tours have taken popularity in a variety of businesses, including real estate and luxury hotels. With visitors and clients increasingly depending ...

How Many Hashtags Can You Use? Different platforms have different hashtag restrictions. Below are maximum number of hashtags allowed on the popular social media platforms: Instagram: Up to 30 ...

Why Should Hotels Go Green? Hotels that go green cause less environmental harm, save expenses, and gain goodwill from guests. Many benefits can result from hotels going green: protection of natural ...

This is part 2 of the article series discussing sustainable hotel practices and ideas. Find part 1 here – Green eco-friendly tips for Hotels Let us continue below on some ideas for becoming a ...

As a professional in the hospitality sector, you should be concerned about hotel sustainability. Making greener hotel decisions can save you money, but the true advantage will be in satisfying ...

Isn’t it true that attracting viewers to your website is easier said than done? Nevertheless, there are simple solutions. One such method is content marketing, especially writing a blog. Blog ...

How Hotels Can Use Facebook and Instagram Social media marketing for hotels has several advantages. All social media networks, with the appropriate approach, may unleash your hotel’s booking ...

For promotion and advertisement, social media is one of the most important tools in any hotel’s marketing strategy. Social media may give your business unprecedented exposure. As a hotel ...

Hotel Manager Job Is Tough; The  A hotel manager’s job is very diversified, and no two days are ever the same for many top hotel executives. While this makes the position extremely exciting ...

Hotel businesses would unceasingly ensure that their hotel operations run smoothly. This is a major source of concern for the hotels. For this to happen, hotel employees must communicate effectively ...

Is it worth spending your precious time, energy, and money attending events or conventions and being away from your business? Attending events can be highly beneficial. In this article, we will ...

To survive in a competitive market, every hotel sector must be customer-centric. Investing in customer service would assist any hotel in better understanding client concerns and improving its ...

  The hospitality sector understands the importance of marketing for the success of any firm. A well-thought-out strategy may be built to appeal to the diverse tastes of potential visitors on a ...

Great leaders inspire their teams to achieve success collectively. They attain difficult goals, take decisive measures, motivate others, and remain resilient in the face of setbacks. To help an ...

  With worldwide travel on the rise, bed bugs may be a rapidly rising concern for both luxury hotels and smaller-scale hotel rooms. These pests are primarily responsible for wreaking havoc on ...

  Bedbugs are typically the size of a pencil eraser, yet they are clever and tough to remove due to their rapid reproduction. They may live for months if they hide to evade discovery. It’ ...

  As travel becomes more accessible, family travel is on the increase once more. While all sectors of the general populace are traveling again, family vacations are receiving special attention. ...

  Senior tourism is a very lucrative venture with enormous potential that many hotels have not capitalized on. It’s one of the fastest-growing areas in today’s tourism business, as ...

  In our previous article, we shared how better treatment of employees is likely to lead to better service to guests. We also shared some ways and tips for better employee treatment. One of the ...

  Keeping employees motivated is a constant issue for many industries. How can you expect potential clients to be passionate about your firm if your employees are disengaged and uninterested in ...

  An angry customer and a difficult customer are frequently interchangeable. However, this is not always the case. Difficult customers are not always furious. They are just difficult and ...

It’s a scenario that every hospitality owner has encountered. When a visitor arrives at check-in for their stay with a bad attitude, you know you’re in for a tough client. While the ...

For the hospitality business, certain months are busier and more stressful than others, so it can be difficult to keep your staff productive throughout the year, even when you use new tech! As a ...

  If you want to increase revenue and leave a lasting impression on your visitors, you must first understand what matters to them and how you can profit from it. Target your clients first, and ...

Although your success in the hospitality sector may be determined by your enthusiasm and innovative spirit, there are some characteristics of a successful hospitality employee that are easy to ...

The gold standard of the hospitality sector is to satisfy and surpass your visitors’ expectations. The issue is that hotels are continuously competing for the best guest experience, boosting ...

  The COVID-19 pandemic has swept the tourism industry by storm, forcing hotels to rethink and redesign many elements of their business while hoping for a return to “normalcy.” ...

Getting prospective customers to notice your hotel or resort is difficult enough without having to worry about the booking. We discussed a few techniques to attract families to your hotel in our ...

Hospitality and tourism are intensely competitive sectors, and minute details may build or destroy an organization. To differentiate themselves, several hotels have targeted specific customers, with ...

  Even though travel restrictions have been lifted and everything has returned to pre-pandemic levels. The repercussions of the pandemic are still being felt in the hospitality industry, with ...

  The hospitality industry is facing high turnovers and also short-term employment, hotels are needed to attract a steady influx of new talent but it’s easier said than done. Many hotels are ...

  Hotel branding is more than simply a well-known name and logo. It’s all about articulating a set of values to your customers and bringing the intangible aspects of your business to the ...

As we have multiple companies in the hospitality industry, you will have endless opportunities for success while working in hotels and resorts. One of the best things about the hospitality industry ...

Many people are interested in food, hospitality, and restaurants, but not everyone possesses the necessary skills, passion, and determination to work in the field. Those who do, however, have a wide ...

Every hotel owner and host must consider how to enhance revenue and profit without going overboard. When you’re engrossed in day-to-day operations, it’s difficult to see the larger ...

“The Focus Of Entertaining Is Impressing Others; The Focus Of True Hospitality Is Serving Others;” When it comes to appeasing your guests, a well-written guest welcome letter/email may go a long. ...

“Two things remain irretrievable: time and a first impression.” ~ Cynthia Ozick. This expression is commonly heard everywhere. First impressions are important, especially in the hospitality. ...

This is the second part of our series on hotel marketing on Instagram. Make use of Instagram Stories: Instagram Stories, a new feature that allows users to share a series of photographs and videos ...

  Instagram’s popularity has grown steadily throughout the years. Its user base and engagement rate are both growing rapidly. The photo and video sharing network is becoming recognised ...

In our previous blog post of post emails marketing strategy ideas part-1, we gave you few tips on how to keep your hotel on top of your guest’s mind, and making them into repeat customers and brand ...

  With so much emphasis on social media for marketing and customer service these days, it’s possible that your email efforts have taken a back step. However, good marketing is driven by a ...

This is a continuation of the article series on hotel communication with their guests. Generate Positive Feedback: Though you and your employees strive to provide a good experience for customers, it ...

  Effective communication is often not a simple endeavor. Interaction with hotel guests may be a special experience. A entire day of engagements, on the other hand, might be difficult if you ...

The ability to effectively communicate with hotel guests is a measure for customer retention. If customers do not form a relationship with your brand, they may prefer to stay elsewhere in the, ...

The optimal time to visit is during peak season! As a hotelier, you benefit from increased demand and an influx of customers. It’s not even tough to fill a hotel. However, you know that this ...

  There is nothing more crucial to a hotelier’s business than customer contentment. It increases revenue, fills rooms, boosts rankings, and keeps your hotel ahead of the competition. But, ...

  When a customer is pleased with the hotel’s service, the outcome extends not only to the hotel’s review but also to the employee’s work review. Employee happiness and ...

  Business travelers are the most profitable part of the hospitality industry. According to the latest research, the corporate travel market would spend $1.6 trillion by 2020. Because the ...

Mobile technology is enhancing the supply of customer service in hospitality in the same way that Apple used it to redefine the concept of customer service in retail and Uber used it to ...

  Working in the hotel sector may be a very rewarding experience. Not only do you assist consumers on a regular basis, but there are also several prospects for advancement. Having said that, ...

  The ability to communicate with hotel customers is a sign of brand loyalty. If customers do not connect emotionally with your brand, they may prefer to stay elsewhere in the future, ...

Listening is the key to success in hospitality. Listening attentively to a user is a great method to not only learn what they need but also to show that you hear them and are taking action to solve ...

Welcome to the second part of this series where we share important tips for selecting the right location for starting your hotel. In case you missed, you can check out the first part here – ...

Before you begin looking for hotel space, you should have a clear idea of what you absolutely must have, what you’d like to have, what you definitely will not accept, and how much you’re ...

We people have always associated memory with something we can recall, such as music that immediately takes us to a cherished past. The sense of smell is perhaps more strongly tied to memory than any ...

Communication is of primary importance in tourism and hospitality sectors. The importance of communication in the context of hospitality has created a slew of concepts aimed at providing a detailed ...

You are not alone if you selected the 4.5-star restaurant over the 2.5-star one. According to BrightLocal research, 82 percent of users check reviews for local companies before making a decision, ...

What do business travelers expect from their hotel? Wi-Fi that is quick and dependable? A suitable working environment and proximity to the core business district? Food and beverage safety and ...

Labor Shortage means there are more jobs than people out of work. Though this is a rare occurrence in the US economy, the COVID-19 pandemic has flipped several businesses upside down and resulted in ...

How To Cope With Less Manpower In Hospitality While it’s wonderful to see travelers hitting the road, airports, aircraft filling up, and cruise lines greeting guests again, Summer 2021 is also ...

According to the Bureau of Labor Statistics, the turnover rate in the Food and Hospitality Sector was more than 70%. As a result, not only is there an ongoing need to recruit, but a focus on ...

As travel resumes throughout the world in the aftermath of the pandemic, it is critical to take measures when staying in a hotel room. Even though many hotels take preventive efforts to protect ...

This is the second part of the article on how to deal with an angry hotel guest. You can read the first part here – Handling Angry Hotel Guests We continue below with more tips when you ...

It is important to provide excellent customer service for all your hotel guests. While it can be simpler to deliver an excellent service to happy guests, the harder thing is to offer exceptional ...

Improving Hotel Guest Satisfaction May Be As Simple As A Smile According to the survey, 33 percent of guests claimed they were received with a grin just “occasionally,” while 61 percent ...

Simple facial expressions may serve to heighten sentiments. This is usually referred to as the ‘feedback loop’ or ‘facial feedback hypothesis.’ A smile boosts our mood, helps ...

  It’s critical in the hotel industry to know as much as you can about your customers, whether you utilize this data to deliver a personalized experience at your hotel or to help you sell ...

A digital customer review is a service or product review written by a customer who has used and experienced the quality of the service or product. Because the hotel sector is mainly centred on the ...

The concept of reputation marketing has skyrocketed in popularity in recent years. Many companies are finally realizing that gaining internet feedback from satisfied consumers has several– ...

Social media is currently amongst the most successful platforms in your hotel’s digital marketing strategy. Many hoteliers find social networking to be quite daunting. Many hotels are not ...

‘Word of mouth is the finest marketing for hotels’ Word of mouth is the most effective form of advertising in the hotel sector. Word-of-mouth marketing (WOMM, WOM marketing) varies from ...

Customer expectations continue to evolve around digital channels as they grow increasingly important. Today, we are all aware that the success of every company is determined by its consumers. This ...

Events are a never-ending marketing opportunity as well as a significant source of tourism. Any skilful hotel management will use events to determine their prices and website content. Search engines ...

Relevant and entertaining hotel video marketing is a tried-and-true method of reaching out to potential clients and event planners. Google determined that 56% of people traveling on business and 35% ...

We all know that YouTube is one of the world’s top search engines, but before you broadcast your channel to the rest of the world, spend a few moments to make sure it looks fantastic! The ...

Since networking entails engaging with people, hoteliers can learn a lot from them. After all, properly interacting and engaging with people are important skills for hotel owners and front desk. ...

  Before reserving a hotel, many travelers examine internet hotel reviews. They see not just the guest’s feedback, but also the hotel’s answer online (if the hotel takes time to ...

Ignoring deleterious internet reviews as a hotelier is the worst thing you can do for your business. Negative hotel reviews happen no matter how good your service is. It’s possible that you ...

With the development and deployment of technology over the last few decades, the hospitality sector has experienced an enormous transition. The growth of technology has broadened hoteliers’ ...

This is indeed a new era of work-life balance. Bleisure is becoming increasingly popular. It is a combination of business and leisure. It allows the integration of professional business travel with ...

Family travel is expected to grow faster than other types of travel, primarily because it provides an opportunity to reconnect with family members away from the stresses of daily life. Hotels should ...

t is critical to get off to a good start! We previously covered a few methods for welcoming visitors in our previous post, and if you haven’t read it yet, we strongly advise you to do so. To ...

First impressions are important, and in this article, we will discuss how to properly greet hotel guests. When it comes to greeting hotel visitors, be sure you do it correctly. Allow yourself to be ...

Today’s guest preferences in the hospitality sector are higher than ever, and there are various reasons for this. Technology has played a significant part in making kids more aware and ...

When attempting to sell a product or service, companies should strive to not only excite customers to buy but also to ensure that the process of buying caters to a bigger (and ultimately memorable) ...

Clothing is always valuable. Regardless matter how much the item costs. We constantly want someone to take care of our property. Guests’ clothes can be quite important in some instances. In certain ...

One of the most effective components of hotel marketing is based on the power of an image, and its major goal is to attract an increasing number of guests within a particular time frame. As a, ...

Although most of these points should be self-evident, it is always a good idea to double-check that your hotel satisfies these 7 Basic Requirements to suit the demands of your hotel guests. ...

To help your hotel stand out from the crowd, consider targeting certain groups. With families being one of the fastest-growing and most lucrative sectors, many hotels are now focusing on making ...

Hotels are continuously wondering how to improve their guest experience to provide a more valuable experience to their guests so that they will return and become loyal consumers. There are various ...

One of the most critical aspects of a successful hotel and a positive guest experience is having optimized hotel operations systems. Guests have increasingly high expectations and demand a faultless ...

It is a good idea to get away from the hustle and bustle of everyday life now and then to rest and unwind. Many times, this entails making a reservation for a place to stay. When you search the ...

Guest satisfaction is the hospitality industry’s top priority, and hotel operators are often hesitant to engage in activities that could be perceived as reducing comfort, convenience, or the ...

Dealing with dissatisfied hotel guests is an essential element of any hotel manager’s job. A hotel visitor may become irritated for a variety of reasons, some of which are genuine, while ...

You buy an item or services because you’ve heard nothing but nice things about it. You feel let down when it doesn’t come out the way you expected. That’s how your guests will feel ...

Productivity is something that every company strives for. However, depending on the sector, measuring it and identifying strategies to enhance it isn’t always easy. It might be as basic as ...

As a hospitality worker who has worked their way up to management, you have likely met some outstanding industry professionals as well as some less-than-stellar ones. When working in a managerial ...

  There’s plenty of data, both anecdotal and statistical, to back up the narrative that an actively engaged and joyful employee can drastically boost a customer’s opinion about your ...

For the hotel industry, the last few years was a series of challenges. Because the epidemic has cost individuals their jobs, security, and general job satisfaction, it’s understandable that ...

  Hotel managers play a critical role in the smooth operation of the hotel and, as a result, require a diverse set of talents to thrive. They understand that a fantastic client experience does ...

Hotels should start being active on social media platforms if they want to create and maintain a strong brand image in the eyes of the younger generation. The modern travelers, specially the youth ...

Being calm can help you become a better leader and manager of people. Do you want your staff to behave more calmly with guests and maintain their composure? Do you want them to not lose their cool ...

Managers should not let go of opportunities to have friendly chats with their employees during the day, specially in casual settings. For example the manage could be walking around the hotel lobby ...

If you want to provide good service to your guests, you have to know and understand them deeply. You should know them inside out and you should also care about them at some level. This is a must, ...

Front desk employees are the first point of contact you guests have with the hotel. It is important that good first impressions are set for the guests. You have to ensure that the guests have a ...

It is important to keep your front desk staff properly motivated as they are the ones who will interact with the guests the most. The guests are likely to form a good or a bad opinion about your ...

It is not just children who love unexpected pleasant surprises, grown ups love them too! Hotels can use this knowledge to their benefit by thinking of ways they could surprise their guests by ...

There is one aspect of customer service which is absolutely essential in order for hotels to create guest loyalty. That aspect is consistency. You must pay a lot of focus on maintaining consistency ...

Have clearly defined expectations – When employees don’t know what the management expects from them, it will cause them lot of frustration and confusion. It can make them feel fearful, ...

Workplace Stress Can Be Toxic & Unhealthy Workplace stress can be toxic and detrimental to health. It can lead to high turnovers for the hotels and health problems for the employees. Work ...

Hospitality industry is infamous having a super high employee turnover rate. It exceeds 30% for non-management employees, which is considered quite high when compared to other industries. According ...

A warm, welcoming smile is very important in hospitality. Always meet and greet the guests with a warm smile that will help open them up. The smile is likely to make the guest feel welcome, ...

Dealing with a customer complaint is one of the most difficult tasks for any hotel employee. Even personnel who are unable to make modifications or solve the situation are frequently met with an ...

  The work involved in hotel management is not always easy. Hotel managers are frequently asked to juggle many jobs at once, from ensuring that the finances are balanced to ensuring that ...

Many people are hesitant to establish a new business in the hotel industry. It is generally known that the hotel sector is difficult to break into. 60 percent of these enterprises fail during the ...

It’s no secret that “clean” is the most essential word in hospitality right now, but cleanliness has been a driving element in consumer hotel booking decisions for years. Over 80% ...

Without competent hotel employees, it is hard to manage a profitable hotel. After all, success in the Hotel sector is heavily dependent on customer service, and there are a plethora of other ...

Whether you’re starting a new hotel endeavor, taking over an existing one, or revamping your own, generating a financial projection is a critical first step. If the prospect of putting ...

If you were asked to name a hotel brand, you would probably think of Marriott, Hilton, or Four Seasons. Nonetheless, every hotel and resort in the world has a brand. Creating an outstanding and ...

If there is one industry where clients place a high value on the quality of service they receive, it is the hotel industry. Hotels spend a large amount of time and money training their personnel in ...

  While your team’s specific jobs and daily routines may be shaped by your goals, they are not the most critical standards your staff should strive to fulfill. Your success is determined ...

Bad leadership has a cascading impact throughout the business, resulting in more employee turnover and reduced productivity, which leads to dissatisfied customers and experiences. If you are already ...

To say that the aftermath of the COVID-19 outbreak has been tough would be an understatement. Especially when it comes to hospitality and the unpredictability that many who work in this business ...

Several critical factors must be addressed for hotels’ marketing to be successful. These include: what a corporation or industry, such as a hotel, will create; how much a hotel will charge; ...

Online reputation management has evolved and is playing an increasingly important role for hotels, serving as a method of gauging guest satisfaction, driving changes, and attracting new bookings. ...

Employee retention entails taking steps to keep employees engaged and focused so that they choose to remain employed and fully productive for the benefit of the hotel. Here are a few strategies for ...

Loyal guests are crucial for any hotel; Boosting the number of repeat loyal guests is a typical aim for hotels. Although new customers are important for growth and development, increasing repeat ...

While family holidays may be enjoyable, every parent understands that traveling with children is not always simple. It may add a lot of stress, make it more difficult to get about, and need a lot of ...

The hotel business is one of the most important in the world. However, the present COVID-19 epidemic has had a significant impact on the hotel industry. To keep the covid situation under control ...

From restaurants to hotels, the hospitality business is one of the largest in the world. Employee retention in the hotel business has always been difficult even though it has long been a common ...

Employee Experience Enrichment & Fulfilment Strategies People are one of the most important assets for hospitality operations. Employee retention is a big challenge that businesses confront as ...

Job happiness is vital in the hotel business for developing a competitive, dynamic, and motivated workforce. Employees in the hospitality industry are a critical asset to the organization’s ...

In this new age of internet communication, it is important to remember that good verbal and nonverbal communication skills in the hospitality business should be stressed and well-executed. ...

The General Manger’s post in hospitality sector is now held to greater standards and more accountability than before. It takes a lot of effort and work hard to get where you are now. If you ...

The definition of Luxury is constantly evolving, everything is a luxury, the word itself has become a trend in the hotel industry but exactly what do customers visualize while saying luxuries. “In ...

Today’s hotel sector is more competitive than ever. You’re increasingly fighting for the same customers’ attention as every other hotel in the neighborhood. Finding techniques to ...

As the world we live in undergoes innovation and modernization, it is safe to say that everything around us requires strict administration and monitoring. New and advanced analytical approaches are ...

Why Web Translations are so important? Assume you have a prospective guest who wants to book our hotel for a future holiday. They’d conduct their research and finally book it online. Direct web ...

The hotel sector in the United States is still attempting to adjust to an increasingly mobile marketplace—one that is hyper-focused on online reputation management and digital marketing methods that ...

  When your hotel’s staff are engaged and pleased, everything and everyone benefits. Customers are pleased. Managers are pleased. And the staff are content. This type of excellent working ...

You only have so many minutes in a day as a hospitality manager to do all the errands that come with operating a successful business. Remember that you don’t have to accomplish everything on ...

One of the most crucial variables influencing a hotel’s performance is its online reputation. It is closely tied to the hotel’s image, which is in turn related to the hotel’s ...

People will forget what you said and did, but they will never forget how you made them feel. Hoteliers would do well to recall Maya Angelou’s insightful comments when attempting to provide an ...

With reservations, check-ins, check-outs, bookkeeping, cleaning, and other responsibilities to manage, it is no surprise that your front office may quickly become overburdened. But it is the core of ...

Business travelers are a market category that all small lodging operators should strive to attract. Weekends visitors are more likely to remain. They come and go depending on circumstances such as ...

Personalization is a popular issue in today’s hospitality sector, and professionals all around the world agree that it’s no longer a reward; it’s a must. As a result, hotels must ...

Luxury is defined as an experience that exceeds your needs. In the hotel sector, the word luxury works like magic. Every hotel is fighting with the next to deliver world-class luxury to its guests, ...

The luxury markets have evolved, and travel advisers must adapt to meet the needs of their most affluent clientele. Angie Licea, President of Global Travel Collection, a premium branch of Internova ...

It’s not always simple to engage, much alone bowl over digital generation of this era, when they contact a company in person or online. The tech-savvy travellers demand seamless and tailored digital ...

Do you despise your hotel job? Are you convinced that you want to quit but are unable to do so because every day is a source of frustration and pain? Try to be less concerned. You’ll be happy as a ...

If your hotel welcomes all customers, including old, children, and less mobile, you need to make sure that your hotel bathrooms are accessible to all. It takes a few little touches and alterations ...

Unexpected resignations pose significant hurdles for leaders/ owners, particularly those who are unfamiliar with dealing with them. Employees who leave abruptly can cause problems for the ...

One of the businesses worst hit by the epidemic was hospitality and tourism. When Covid-19 shut down everything, hotels, aeroplanes, and tourism, in general, suffered a huge impact. As the globe ...

Today’s corporate travellers aren’t afraid to express their preferences for booking, facilities, restaurants, and accommodations. Hospitality experts are capitalising on this input, making little ...

No man is an island. You alone cannot do everything. That is why it is important to build a great team that can act out on your behalf in your absence. If you want your hotel to succeed, make sure ...

Are you worried and at wit’s end on how to effectively handle irate and angry guests at your hotel? Don’t worry, handling angry guests need not be so difficult. There is a 4 step process ...

Do you wish to learn how to make your guests happy and elated while staying at your place? You should try to give the guests a “wow” experience. It all starts with how you treat them. ...

Good customer experience leads to higher satisfaction and loyalty. When guests are treated royally by a hotel, it not only is good for the hotel’s image but also does wonders for the brand as ...

Employee turnover  is a big problem for hotels. And they are partly to blame for this menace. Statistics clearly show that hotels which have low employee turnover usually enjoy higher guest ...

In today’s extremely competitive business environment, every hospitality needs skilled staff to remain a successful player in the industry’s competitive game. One of the most serious issues that ...

Any Hotelier would like to drive direct hotel reservations through their website. In order to increase direct bookings, you should first try and get as many visitors to your website as possible. Let ...

Customer service is king in the travel industry, and hotel businesses live and die on the happiness of their visitors. As consumer expectations rise, so does the difficulty of providing an enjoyable ...

Guest satisfaction, listening to guests, valuing their feedback is all well and good. It is an important part of succeeding in your hotel business. The feedback provided by guests will help you ...

Running an independent hotel is not an easy task. It can turn out to be a nightmare if you lack the proper experience or knowledge of how to effectively and successfully run a hotel. There are ...

Over the last few decades, the hotel sector has seen significant transformations. The sector experienced a boom in boutique and lifestyle hotels in the 1980s, which finally led to changes in what ...

Why you all  Should Use WhatsApp Marketing for Your Business? WhatsApp is the world’s most popular messaging platform. By 2020, its audience has grown to 2 billion active users per month. This ...

Facebook can be a great source of leads for your hotel. Managing a Facebook page and regularly updating it can feel like a daunting task, but it does not have to feel so. Running ads on Facebook can ...

A French Scholar, Chevalier Louis de Jaucourt says” Hospitality is the virtue of great soul that cares for the universe through the means of humanity”. Success in this sector is sure if you plan to ...

There is a lot of growth in the hotel industry, it’s one of the best growing professions to choose and work with, but with each day it grows into a more competitive state. So, it’s important to ...

One of the most crucial qualities for holding a hotel management job is listening. This won’t seem apparent at first, but when we start working on the field this gets clear to the employees the ...

Being friendly and providing excellent customer service aren’t the only factors that will entice customers to return to your hotel. While they are still essential, knowing that they are safe on your ...

Hospitality is a competitive, prolific and influential industry. Being effective in the area needs something other than enthusiasm for the art. Employers intend to engage their workers to work ...

It has been said that your future is hidden in your daily routine. What you do daily on consistent basis can determine how your future could look like. So if you want to have a more successful hotel ...

Many hoteliers need to travel frequently on business purpose. This can turn out to be annoying for some people as they feel a huge amount of time is wasted during the drive to the airport, checking ...

People are at the heart of hospitality, which is why people management is a critical success component for every hospitality organization. As a service-oriented sector, our product is inextricably ...

As travel begins to pick up, the primary concerns in the minds of guests are about sanitization and hygiene. It is an indisputable fact that guests will demand a lot more hygiene and cleanliness. ...

There are many interesting trends that are slowly emerging with the passage of time, in the post pandemic phase, in the hotel or travel industries. The key to success is to keep an open mind and ...

There are often times when a few words or sentences convey some deep meanings and profound insights that large pages filled with words cannot convey. Usually everyone of us loves to read quotes by ...

Publishing regular blog posts in an excellent way to generate targeted traffic to your hotel website, and can lead to increase in room bookings and hotel business growth. In this article let us ...

Many hotels are doing Facebook marketing. It can be a great way to build your brand awareness and generate customers. Below are 7 helpful tips for hotels to grow their Facebook page and gain lot of ...

Finding and attracting the right talent for your hotel is not an easy job. After doing all the hard work of screening hundreds or thousands of candidates, interviewing many of them and finally ...

Evaluate the interest of the candidates You need to sell the job and the company as a whole. To do this, you need to have a strong reputation in the market as a recognized brand. You should ...

Being a remarkable and great hotelier is not as simple as it seems. It is said that an outstanding hotelier needs to be a diplomat, a democrat, an autocrat, an acrobat, and a doormat, all at the ...

Build a great team and lead them As a hotel manager, you are as good as the team around you. That’s why building and nurturing a great team is utterly important. This means that you need to ...

This is the fourth part in the series we have been publishing on this blog related to Twitter marketing for hotels.  You can check out the earlier posts in this series here – Twitter Marketing for ...

This post is a continuation of our series on Twitter marketing tips for hotels. To make the information easily digestible to you, we are making each post short and are just mentioning a few tips in ...

This is a continuation of the series of posts on Twitter marketing tips for hoteliers. If you didn’t read the first part of this series you can do so now by clicking here – Powerful ...

Social media marketing is something that everybody is doing nowadays. Every small and big business wants to jump on the bandwagon to grow their brand presence on social networks. However there are ...

Twitter is a powerful social networking tool and search engine for getting latest information about any topic in any industry. Whether you are looking for the latest global news or updates on the ...

Adding a personal touch to your guest interaction has always been highly important. However its importance has increased in the post-COVID world. Today human interaction has become highly distant ...

Hotel business, if it runs smoothly, can be highly lucrative and make you multi-millionaire. However, as with most other industries, you can find that there are lot more failure stories than ...

Instagram, among numerous social media channels, can be a very important platform for the hospitality business. It primarily has a young audience, and there are various kinds of marketing tools ...

Every business these days needs to pay due importance to digital marketing. No business can afford to totally ignore it. Many hotels have been seen to be lax in this area. There are many hotels ...

If hotels want to succeed in this era of cut-throat competition they should stop being selfish and become more guest-focused in their approach. They should try to make their guests feel special. ...

Let’s see some pointers and principles to creating great and awesome content for hotel websites and blogs. Be Specific – Being specific is the key. Be specific who you are writing for. ...

Whether guests book your hotel for a leisurely break or for a business trip, they expect a high standard of customer service as well as a high level of comfort. Make every guest at your hotel feel ...

The hotel industry has grown exponentially over the past two decades, and much of this success has been attributed to the efficient use of the power of the Internet. Today, millions of hotels around ...

Till recently many smaller or medium sized hotels did not even have a website. Most hotel owners would not bother about getting a website developed as they felt it was a waste of time and money. ...

While the world is trying to get back to normalcy after Covid-19 shakeup, the hospitality industry is faced with numerous challenges. Business is no longer the same it was before the start of this ...

Falling behind your competition can become a major reason for the failure of your hotel if you don’t check and address it on time. There can be many ways you may fall behind others. Let us ...

The main factor in the success of a hotel lies in its ability to find ways to meet and exceed its guest’s expectations again and again. Hotel industry is all about making the guest’s ...

Hotels need to have stronger online presence these days. More and more travelers are searching for hotels online, reading reviews and booking rooms. Many hotels have started building mobile-friendly ...

It is important for hotels to win the hearts of the guests who come to stay with them. If they can manage to win the hearts, the guests are likely to want to come back to the hotel again when they ...

Communication with the guests is a very important ingredient in the success of a hotel business. The hotel staff need to be taught to communicate better with the guests in order to reduce ...

Happy guests keep coming back to your hotel again and again. In times of economic uncertainty like the one we are currently going through where almost all hotels are suffering from lack of business, ...

Building relationships with the guests is one of the main keys of success in the hospitality industry. No matter how awesome your hotel property is, how many amenities and luxuries you provide to ...

Covid 19 has impacted the hospitality industry tremendously. The post-Covid world is likely to be radically different than the previous world we have been familiar with. As a business owner you need ...

Hotel owners across the globe are wondering how the coming years are going to be. Since 2020 the world has changed upside down, which has left hotel owners totally clueless about how the future is ...

There is one area which is often overlooked or not paid proper importance but which can have a great impact on the business growth and success of a hotel business. Let us briefly shed some light on ...

Every hotelier nowadays is probably faced with the burning question of how to increase the revenue and profits on their property. However, when you get bogged down in everyday activities, it can be ...

It is important for hotels to hire good managers otherwise the business could suffer miserably. So how could you know which is a good manager and which one is not? In this article let us discuss ...

Digital marketing can be very useful for a hotel business. This can help the hotel, big or small, to recapture lost revenue as well as generate more revenue. In this age of competition, it is ...

A hotel’s reputation is very important. If the reputation is spoiled, the business can be tremendously impacted. Nowadays maintaining online reputation has become very very important. There ...

Many hotels are clueless about how to handle negative reviews from irate customers. Let’s face it – dealing with negative reviews is a problem which almost every hotel has to face sooner ...

If you want your hotel to be successful in the long run you have to keep the following critical factors into consideration. The success of a hotel can heavily depend on how you implement these key ...

Successful hotel management is not easy, a lot of effort goes into it. The hotel manager has to work cohesively with other team members to get various jobs done properly. In this article let us ...

It is not easy to run a hotel. There are lot of activities that have to be performed. With limited time availability, it can sometimes get very difficult to get things done on time, specially during ...

This is continuation of our previous article – Challenges Facing the Hotel Industry Part I. If you did not read that article we highly suggest that you do so. In this second part of the series ...

The Tough Challenges In The Hotel Industry And How To Handle Them – Part I Hotel industry is fraught with challenges. They are part of the business. As the tourism and hospitality industries ...

A website is the first place where guest can look for and find important information relating to your hotel. This information is available at all times and is easily accessible at fingertips to ...

Quickly forget about 2020. Even though there have been many unhappy things that occurred the previous year, the good thing is that the year is behind us. A sound business owner should never let his ...

Hotel owners throughout the world are realizing the benefits of joining a renowned brand in order to gain instant recognition in the market and increase their business. However not all hotel owners ...