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How Stay Express Helps Its Franchisee Hotels

Stay Express is a SBA approved hotel franchising company. It is fast growing in popularity. The reason is because it is result-oriented and partner-focused. Stay Express wants to help all its franchisees improve their business and increase their bottom line. It is not solely focused on its own profits, rather it wants its partners to succeed. This approach has earned […]

Hotels – Build Strong Online Presence To Lure More Customers

Hotels need to have stronger online presence these days. More and more travelers are searching for hotels online, reading reviews and booking rooms. Many hotels have started building mobile-friendly websites and have plugged in a booking engine on their sites. However this is no longer sufficient if you want to have a competitive edge over others and want to attract […]

How to Win Your Guest’s Hearts & Drive More Business

It is important for hotels to win the hearts of the guests who come to stay with them. If they can manage to win the hearts, the guests are likely to want to come back to the hotel again when they get a chance. Moreover such guests would give a glowing review about the hotel and refer other customers. If […]

Communication – An Important Ingredient To Hotel Success

Communication with the guests is a very important ingredient in the success of a hotel business. The hotel staff need to be taught to communicate better with the guests in order to reduce misunderstandings, expectations mismatch, miscommunication errors, etc. Good communication involves listening to your guests, understanding their problems, identifying their expectations, and addressing their concerns. When you communicate properly […]

Hotels – Make Your Guests Happy & Generate Repeat Business

Happy guests keep coming back to your hotel again and again. In times of economic uncertainty like the one we are currently going through where almost all hotels are suffering from lack of business, we need to make sure we are doing our best to get repeat business. In order to increase hotel revenues and profits, you need to focus […]

Building Relationships – Key To Hotel Business Success

Building relationships with the guests is one of the main keys of success in the hospitality industry. No matter how awesome your hotel property is, how many amenities and luxuries you provide to the guests, unless you have the personal touch your business may not go very far. People coming to stay in the hotel want to be treated nicely […]

5 Tips To Save Money While Booking Hotel Room

When you are traveling you may encounter lot of unexpected expenses due to which your total traveling cost sometimes exceeds the amount you had initially estimated and planned for. That is why travelers are always interested in saving any money they can during their travel. While you can save some money by opting for cheaper, budget hotels it may not […]

Save Your Hotel Business From Failing During The Covid 19 Era

Covid 19 has impacted the hospitality industry tremendously. The post-Covid world is likely to be radically different than the previous world we have been familiar with. As a business owner you need to adapt your strategy as per the changing dynamics. If you are running an independent hotel it becomes very important that you keep yourself updated with the latest […]