StayExpress: Ideal Brand Solution for Today’s Small and Mid-Sized Hotels

StayExpress: Ideal Brand Solution for Today’s Small and Mid-Sized Hotels

Running a hotel today is more complex than ever—rising guest expectations, increasing competition, and evolving technology have created a high-pressure environment for independent and mid-sized hotel owners. Many hoteliers face ...

Get Inside the Guest Mindset with StayExpress

Get Inside the Guest Mindset with StayExpress

In an industry where guest loyalty is harder to earn and traveler behavior evolves rapidly, understanding why people travel is just as important as knowing where they go. Today’s hotel ...

25+ Different Types of Travelers Which Hotels Should Consider

25+ Different Types of Travelers Which Hotels Should Consider

Here's a curated list of dozens of different types of travelers, based on their psychological motivations, travel styles, and emotional goals. These personas can help hoteliers deeply understand guest mindsets ...

Blog

Why Consistency Is Important for Hotel’s Success

Consistency is critical factor for hotel’s success. Providing good service to a select few guests or being excellent once in a while may not help your hotel reach the heights of glory that you want to see it reach. In order to develop guest loyalty and get repeat business, make sure your interactions with the guests are quality based and […]

Back to Basics 0 1 min read

Having a Great Team Is Critical For A Hotel’s Success

No man is an island. You alone cannot do everything. That is why it is important to build a great team that can act out on your behalf in your absence. If you want your hotel to succeed, make sure the team you are building is really a remarkable one. Even if you do all the things right, your hotel […]

Hotel Tips 0 2 min read

4 Step Plan To Deal With Angry Guests In A Hotel

Are you worried and at wit’s end on how to effectively handle irate and angry guests at your hotel? Don’t worry, handling angry guests need not be so difficult. There is a 4 step process to doing so. Let us briefly outline it below: 4 Steps To Deal With Angry Guest in Hotel – G.L.A.D. The four steps for effectively […]

Hotel Tips 0 1 min read

How to Treat Guests in Hotels To Create Wow Experience

Do you wish to learn how to make your guests happy and elated while staying at your place? You should try to give the guests a “wow” experience. It all starts with how you treat them. There are actually 3 important things which every hotel should be mindful of in order to provide ‘wow’ experience to guests. They are: 1. […]

General 0 1 min read

Good Customer Service – Hotel Leadership Should Show The Way

Good customer experience leads to higher satisfaction and loyalty. When guests are treated royally by a hotel, it not only is good for the hotel’s image but also does wonders for the brand as well. Guests will associate happy experience with the brand as well as the particular hotel in which they had a joyful experience. So how can hotels […]

General 0 1 min read

Hotels Treat Employees Nicely to Reduce Turnover Problem

Employee turnover  is a big problem for hotels. And they are partly to blame for this menace. Statistics clearly show that hotels which have low employee turnover usually enjoy higher guest satisfaction ratings. When employees stay with a hotel for long periods of time, they will understand how the hotel operates, and will develop a desire to give their best. […]

Hotel Tips 0 1 min read

Continuous Learning & Improvement – Essential for Hotel’s Success

In today’s extremely competitive business environment, every hospitality needs skilled staff to remain a successful player in the industry’s competitive game. One of the most serious issues that arise in the workplace is a lack of training. A high number of employees may look dissatisfied as a result of being allocated duties for which they lack the necessary knowledge and […]

Hotel Tips 0 1 min read

Why Hospitality Industry Is A Great Business & Career Option

Beauty & Benefits of Hospitality Industry Personal and Professional Development – Hospitality industry allows you to develop yourself, personally as an individual, and professionally as a sound businessman. As you are involved in the hospitality industry for a long period of time not only do your professional skills improve with experience, you also are likely to develop traits like being […]

Stay Express Hotel Franchise 0 2 min read

7 Important First-Time Flyers’ Guidelines

If you’re flying for the first time or haven’t travelled in a long time due to the pandemic, you could be excited, anxious, or a mix of the two. However, being a passenger on a plane is not stressful. All you have to do is gather the necessary documentation, arrive on time. We’ve compiled a list of seven travel recommendations […]

Travel 0 2 min read

Tips to Avoid Getting Sick on Airplane

While you may look forward to going somewhere for a fun vacation or a work trip, you don’t want to be concerned about becoming sick after your journey! After all, studies have shown that colds are 113 times more likely to be transferred aboard an aircraft than they are on the ground. If you have an impending flight, you may […]

Travel 0 2 min read

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