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How to Develop Call Skills for Hospitality On-Call Operators

  Working in the hotel sector may be a very rewarding experience. Not only do you assist consumers on a regular basis, but there are also several prospects for advancement. Having said that, every profession has its ups and downs. Working as a Commis Waiter or a Kitchen Porter, for example, might be time-consuming, but even these basic jobs can […]

Reasons Hotels Should Do More Text Messaging To Guests

  The ability to communicate with hotel customers is a sign of brand loyalty. If customers do not connect emotionally with your brand, they may prefer to stay elsewhere in the future, influenced by variables such as location, price, or facilities. Hotel personnel should focus on real in-person encounters as well as individualized internet communication to create a meaningful experience […]

Why Listening Skills Are Required In Hospitality Industry

Listening is the key to success in hospitality. Listening attentively to a user is a great method to not only learn what they need but also to show that you hear them and are taking action to solve their concerns. You can gain their respect and appreciation by resolving a difficulty for them. Reason #1: Improves Understanding Of Customer Needs: […]

How To Choose The Right Location For Your Hotel – Part 2

Welcome to the second part of this series where we share important tips for selecting the right location for starting your hotel. In case you missed, you can check out the first part here – Choosing The Ideal Location for Your Hotel Guests prefer hotels that best meet their needs, even if this necessitates certain concessions. Some people choose location […]

Travel Tips for Elderlies & Aged People – Part 3

This is third part of the series of articles on travel tips for the elderly. You can read part 1 and part 2 by clicking the respective links. Traveling is frequently avoided by the elderly and the aged for a variety of reasons, but as the phrase goes, “where there is a will, there is a way.” Being prepared and […]

How to Select the Best Location for Your Hotel – I

Before you begin looking for hotel space, you should have a clear idea of what you absolutely must have, what you’d like to have, what you definitely will not accept, and how much you’re willing to spend. Creating that image may be a time-consuming and difficult process, yet it can also be thrilling at the same time and extremely important […]

Why Hotels Should Focus On Smells

We people have always associated memory with something we can recall, such as music that immediately takes us to a cherished past. The sense of smell is perhaps more strongly tied to memory than any other sense. Those with complete sensory function may be able to recall fragrances that trigger specific memories, such as the perfume of an orchard in bloom […]

Travel Tips for Elderly & Aged People – Part 2

This article is the second part of the series of articles related to travel tips for the elderly and aged people. You can read the first part here:  Travel Tips for Seniors – Part 1 Below are further travel tips for elderlies: Roller Wheels: Purchase luggage with roller wheels. Rather than lugging a suitcase, it will make it much easier […]

Instant Messaging – The Future of Communication for Hotels

Communication is of primary importance in tourism and hospitality sectors. The importance of communication in the context of hospitality has created a slew of concepts aimed at providing a detailed understanding of the customer/guest and better serving them. Guest trip mapping and guest messaging are two examples of such notions. Using guest messaging to please visitors has made its way […]

Google Reviews Are Significant For Hotel’s Reputation and Revenue

You are not alone if you selected the 4.5-star restaurant over the 2.5-star one. According to BrightLocal research, 82 percent of users check reviews for local companies before making a decision, and 91 percent stated they were more inclined to utilize a business if it had more good evaluations. The contrary is also true: 82 percent of users said poor […]