Handy List of Essential Hotel Amenities for Business Travelers

Handy List of Essential Hotel Amenities for Business Travelers

Here is a handy list of 25 amenities that business travelers typically look for in hotels: Free Wi-Fi Business Center Meeting Rooms Conference Facilities Printing Services 24-Hour Front Desk In-Room ...

Tips for Business Travelers to Choose a Good Hotel to Stay

Tips for Business Travelers to Choose a Good Hotel to Stay

Things business travelers should look for in a hotel: Location: Proximity to meeting sites, offices, and transportation hubs. Wi-Fi Availability: Reliable and high-speed internet access throughout the property. Business Amenities: ...

Negative Impact of Excessive Territorial Overlap for Franchisee Hotels

Negative Impact of Excessive Territorial Overlap for Franchisee Hotels

Excessive territorial overlap occurs when multiple franchisee hotels of the same brand are situated too closely together, leading to significant competition among them. This situation can create a myriad of ...

Blog

Ways To Handle An Angry Guest At Your Hotel – Part I

It is important to provide excellent customer service for all your hotel guests. While it can be simpler to deliver an excellent service to happy guests, the harder thing is to offer exceptional service to unhappy customers. According to a survey taken in the U.S, 30% of Americans would consider switching hotels after only one incident of bad service. So, […]

Guest Experience 0 1 min read

Smiling Improves Guest Experience – Tell Your Hotel Employees to Smile

Improving Hotel Guest Satisfaction May Be As Simple As A Smile According to the survey, 33 percent of guests claimed they were received with a grin just “occasionally,” while 61 percent said they were greeted with a smile “all the time.” That 33 percent’s satisfaction score was 110 points lower (on a 1,000-point scale) than those who were “always” welcomed […]

Guest Experience 0 1 min read

The Awesome Benefits Of Smiling In The Hospitality Industry

Simple facial expressions may serve to heighten sentiments. This is usually referred to as the ‘feedback loop’ or ‘facial feedback hypothesis.’ A smile boosts our mood, helps us feel better, and even makes a joke appear hilarious. You already know that smiling makes you happy, but did you realize that it also has employment benefits? Your Smile Causes Happiness in […]

Guest Experience 0 1 min read

10 Travel Tips When Flying With A Toddler

Flying with a toddler involves very specific challenges than flying with an infant. And it’s primarily due to mobility. Toddlers dislike sitting stationary. They’re also more impulsive, prone to meltdowns, and have short attention spans. However, the difficulty of traveling with a toddler does not have to stop with you foregoing air travel until they reach the age of adolescence. […]

Travel 0 3 min read

Bad Behaviours To Avoid When Flying

  It is tough to travel during the festive season. Stress tends to bring out the worst in otherwise nice and sensible individuals. However, many nice individuals are just unaware of proper airline etiquette. It’s fairly normal: if no one has warned them or if they don’t travel frequently, some may not be evident. However, these behaviours continue to be […]

Travel 0 2 min read

How Online Review Websites Like TripAdvisor Works

TripAdvisor is a piece of travel information and booking website with reviews, images, and educational discussions about hotels and resorts all around the world. Users leave reviews for the places they’ve been to other users, so you can learn all you need to know about a hotel before booking your stay. How does Trip Advisor Review a website? TripAdvisor utilizes […]

Travel 0 1 min read

Why Do Hotel Guests Leave Negative Reviews?

  It’s critical in the hotel industry to know as much as you can about your customers, whether you utilize this data to deliver a personalized experience at your hotel or to help you sell to possible future guests. Understanding why visitors leave reviews, on the other hand, is useful in other ways. By gaining insights into your guests’ mindsets […]

Hotel Reputation 0 2 min read

How To Avoid Getting Negative Reviews From Your Hotel Guests

A digital customer review is a service or product review written by a customer who has used and experienced the quality of the service or product. Because the hotel sector is mainly centred on the client experience, the consumer connection is the primary point of interest. Online reviews are also tied to your hotel’s reputation, and thus we have slowly […]

Hotel Reputation 0 1 min read

Benefits Of Positive Guest Reviews For Hotels

The concept of reputation marketing has skyrocketed in popularity in recent years. Many companies are finally realizing that gaining internet feedback from satisfied consumers has several advantages – and that list is increasing. Positive feedback on customer service for hotels like yours is comforting. They are proof of your accomplishment in assuring consumer satisfaction. They assist you in attracting new […]

Hotel Reputation 0 1 min read

5 Social Media Mistakes Hotels Should Avoid

Social media is currently amongst the most successful platforms in your hotel’s digital marketing strategy. Many hoteliers find social networking to be quite daunting. Many hotels are not harnessing the full value of their social media accounts, from squandering time and energy on the incorrect social media sites to just not knowing what to post. The thing is, social media […]

Hotel Marketing 0 2 min read

About Stay Express

Need An SBA Approved Brand For Your Hotel?
Stay Express Is Increasing Hoteliers Net Operating Income (NOI) By $20,000 To $200,000

Looking To Save Money?
We’ve Got The Deal For You. Visit JoinStayExpress.com