It is a good idea to get away from the hustle and bustle of everyday life now and then to rest and unwind. Many times, this entails making a reservation for a place to stay. When you search the Internet or utilize the services of a local travel agency, you will frequently come across a big list of hotels and […]
Guest satisfaction is the hospitality industry’s top priority, and hotel operators are often hesitant to engage in activities that could be perceived as reducing comfort, convenience, or the overall brand experience. How can guests increase their operations to the guest satisfaction and yet reduce their finances without compromising on the quality? Energy Management System is your solution, with little effort […]
Dealing with dissatisfied hotel guests is an essential element of any hotel manager’s job. A hotel visitor may become irritated for a variety of reasons, some of which are genuine, while others are not. As a hotelier, you are in the business of dealing with different types of guests; some may be calm in their manner when expressing their discontent, […]
The pandemic outbreak caught everyone off guard and prompted countries, economies, and sectors to respond fast to its effects. Organizations across all industries are now learning to coexist with the Coronavirus while devising innovative ways to deal with its consequences. The outbreak demonstrated to companies and employees that getting things done no longer needs a centralized location, a specific workstation, […]
When you travel light, you have greater flexibility. You can easily move through busy areas, skip through the baggage carousel, make last-minute arrangements without worrying about what to do with your luggage, and spend less time managing stuff when you have less to drag everywhere. Going light makes even more sense given that many flights impose fees for baggage or […]
Long vehicle journeys don’t have to be agonizing, whether you’re searching for excitement on the open road or trying to save money on plane tickets by simply putting the family into the minivan. Sure, you could be confined in one place for an uncomfortably long time, but with a little forethought and the correct equipment, we’re sure you’ll be singing […]
You buy an item or services because you’ve heard nothing but nice things about it. You feel let down when it doesn’t come out the way you expected. That’s how your guests will feel if you don’t live up to their expectations. We all know that when we plan a vacation, there is a lot to think about in order […]
Productivity is something that every company strives for. However, depending on the sector, measuring it and identifying strategies to enhance it isn’t always easy. It might be as basic as determining how many units must be produced per hour and determining why this isn’t being fulfilled or how production can be optimised to raise the standard, but there are many […]
As a hospitality worker who has worked their way up to management, you have likely met some outstanding industry professionals as well as some less-than-stellar ones. When working in a managerial role, the quantity of details involved is mind-boggling; nearly every move a hotel manager makes is an opportunity to enhance or undermine the company as a whole. You must […]
There’s plenty of data, both anecdotal and statistical, to back up the narrative that an actively engaged and joyful employee can drastically boost a customer’s opinion about your establishment. “Happy employees are proud employees, and proud employees give exceptional customer service, which drives company success,” while “creating a strong employee focus first” is the key for Employee Satisfaction. Recruiting […]
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