Hotel Amenities To Attract Your Guests & Raise Bookings
Over the last few decades, the hotel sector has seen significant transformations. The sector experienced a boom in boutique and lifestyle hotels in the 1980s, which finally led to changes in what visitors have come to anticipate and expect throughout any hotel stay. Larger chains have taken measures to adapt to their customer’s demands and needs by offering tailor made, memorable, and shareable overall experiences.
As a result of these developments, many hotels are under pressure to provide more and more facilities in order to keep their visitors satisfied. Most hotels do not have infinite funds; therefore, hotel managers must choose their services carefully.
The awesome experiences and amenities you offer your guests can make a big difference to your business.
List of Amenities to Attract Guests:
- Complimentary Wi-Fi: Everyone wants free Wi-Fi these days! Most Hotel customers expect some degree of internet access, and many business travelers rely on it to ensure a successful stay, so that they can continue their business activities and communication even while traveling. Some businessmen may also hold virtual meetings while traveling. Ensure that the Wi-Fi you provide is operational and has good speed. You cannot take it for granted even if it is free. Having a bad network connection is a huge turn-off to many guests.
- Pick Up/ Drop Off Service: Offering a pick-up and drop-off service can be a superb way to deliver excellent hospitality service to your visitors. Many smaller hotels lack this service. This provides you with a great opportunity to stand out from the rest of the hotels. You may partner up with a local cab rental company to provide this service to your guests.
- Travel- Size Complimentary Toiletries: Travel-size amenities are available in hotel rooms all around the world. Because of the limited carry-on capacity of airline luggage, many guests use things provided by hotels. Thus having high-quality goods in your rooms can make a significant impact. You may earn bonus points by selling natural goods, premium brands, or uncommon items such as facemasks or makeup removers
- Offer VIP Gifts: It’s always a joy to receive an unexpected gift. With a special gift, you can show your clients how much you value their business.
- Exercise Facilities & Accessories: Many tourists want to ensure that they can continue to exercise even while they are away from home. Some hotels even sell or rent athletic clothes, accessories, and shoes.
- Business Facilities: Traditional business travelers, as well as millennial side-hustlers, are always searching for a spot to zone out and work on their new projects, make an important phone call, or simply write a few emails. Offering a separate area for them to conduct their business activities will allow them to cross some major tasks off their todo list.
- Exclusive Offers: Make an effort to provide visitors with something that will set you apart from the competitors. If you really want to go the extra mile, try sending them unique offers and discounts based on their hobbies, such as coupons for their favorite restaurants or tickets to their favorite sporting event.