Does Your Hotel PMS Offer These Features? If Not Its Time to Switch
The effectiveness of your hotel depends heavily on your property management system (PMS). It may simplify processes, improve service to customers, and even aid with staff scheduling. But your PMS has a shelf life, just like any other piece of software. It has a limited lifespan and will run out one day. The challenge is figuring out exactly when that will occur so you can make the switch to the most suitable PMS.
You may be wondering why you should even try. Just why is it necessary to switch? Hotel management software that is both obsolete and difficult to use is a terrible choice. It may cause a wide variety of issues, from income loss to confused customers to dissatisfied employees. If your current PMS doesn’t provide these options, it may be time to look elsewhere.
A Fully-Mechanized Property Management System?
The PMS, often known as a hotel software, is meant to simplify and automate all aspects of running a hotel. Everything from front desk to cleaning to POS to food and beverage to accounting to materials and vendor management must be supported. The PMS must be all-inclusive and thorough for this reason. All the departments would benefit from having access to the same up-to-date operating data. The PMS’s resilience introduces a greater degree of automation, allowing you to save man-hours and provide that all-important “human touch” to your guests.
Is Your Property Management System Scalable for Your Hotel?
Your choice of cloud PMS should contribute to the expansion of your company. If you own a 35-room independent hotel in Columbus and want to add 10 additional rooms, a gym, a gift shop, or a whole new F&B outlet, your PMS has to be flexible enough to accommodate these changes. Adding more rooms and making them available via your integrated OTAs is a breeze with a modern cloud property management system. With a feature-rich PMS, you may set up not just one or two extra POS locations to increase your non-room income, but a limitless number of locations.
Does It Give Remote Access Through Mobile PMS App?
The property management system (PMS) must have a corresponding mobile app. Because of this, you may get up-to-the-minute data from your smartphone or another device whenever you choose. Additionally, it must offer you a management dashboard that sets out all the essential data elements such as ARR, RevPAR, occupancy, revenue analysis and business on books, etc. You may use these tools to make quick, informed decisions wherever necessary.
Is It Capable of Being Integrated?
This is a PMS’s defining attribute. Check to see whether the one you’re going to use may work in tandem with others, such as a channel manager, online reputation management, revenue management, or business intelligence solution. With the two-way communication between your PMS and Channel Manager, you may more equally distribute on OTAs in real-time, increasing your online exposure and room sales. Overbooking and multiple booking would be much reduced.
You should also be able to increase direct reservations with the assistance of your PMS supplier by integrating a booking engine with your website and social media pages. Connectivity to major metasearch engines like Google Hotel Ads and others is also important. Automating the process of gathering guest reviews is a terrific approach to boosting your business’s online reputation and ratings, and integrating with a reputation management system is a great method to do just that.
Does It Improve Your Rate Management?
The deployment of a revenue management system may be more expensive for a small, standalone hotel. But you can’t do this without the help of your PMS. Investigate its capacity to facilitate the development of relational prices, seasonal rates, the support of various rates in a single day, and, most crucially, dynamic pricing depending on occupancy levels.
Reporting Function?
The PMS should provide a variety of reports that provide light on the health and development of your hotel. To make informed decisions about the hotel’s future, it is crucial to analyze historical performance using reports. With the help of comprehensive reports, you can adjust your daily operations as needed to meet projections and effectively react to market fluctuations.
A stifling property management system is not meant for a hotel. It’s not only expensive; it also doesn’t help you automate tasks, increase corporate control, boost efficiency generally, or give you an advantage in the marketplace. Due to the cloud’s unparalleled commercial advantages, many forward-thinking hotels have made the switch. And what about you?