The General Manger’s post in hospitality sector is now held to greater standards and more accountability than before. It takes a lot of effort and work hard to get where you are now. If you are a general manager, you should be proud of that achievement. General Managers are always required to hone their abilities throughout their career to assure […]
The definition of Luxury is constantly evolving, everything is a luxury, the word itself has become a trend in the hotel industry but exactly what do customers visualize while saying luxuries. “In luxury, things can be more powerful than words. Service. A view. Something you don’t expect. Something more than you’d expected. It’s the ‘wow!’ factor that goes beyond expectations […]
Today’s hotel sector is more competitive than ever. You’re increasingly fighting for the same customers’ attention as every other hotel in the neighborhood. Finding techniques to capture and hold that attention might be difficult. Creating Local Guides that provide guests with insights and information is a preferable choice, but just generating a printed list of items does not assist much. […]
As the world we live in undergoes innovation and modernization, it is safe to say that everything around us requires strict administration and monitoring. New and advanced analytical approaches are being developed, allowing humans to maintain a firm grasp on the systems they operate. When it comes to the hospitality management sector and the innovations related to it, it is […]
Why Web Translations are so important? Assume you have a prospective guest who wants to book our hotel for a future holiday. They’d conduct their research and finally book it online. Direct web booking account for 67% of all hotel reservations (as of 2019). That’s excellent news since you already have a beautiful website with an easy-to-use interface and fantastic […]
The hotel sector in the United States is still attempting to adjust to an increasingly mobile marketplace—one that is hyper-focused on online reputation management and digital marketing methods that will provide the highest return on investment. Recent TripAdvisor and Ipsos Mori study identified the top problems and areas of attention for the tourism industry, including hotels. The most important discovery? Hoteliers […]
When your hotel’s staff are engaged and pleased, everything and everyone benefits. Customers are pleased. Managers are pleased. And the staff are content. This type of excellent working atmosphere fosters a favorable attitude among hotel employees. The numbers speak for themselves: Happy employees are 37% more productive and three times as innovative. A hotel’s profitability rises by 12% when […]
You only have so many minutes in a day as a hospitality manager to do all the errands that come with operating a successful business. Remember that you don’t have to accomplish everything on your own; you have a team behind you! Any team, however, can be inefficient if they are not collaborating as effectively as feasible. It is also […]
One of the most crucial variables influencing a hotel’s performance is its online reputation. It is closely tied to the hotel’s image, which is in turn related to the hotel’s financial success. As a result, hoteliers must take efforts to guarantee that internet reputation management for hotels is addressed and maintained effectively. Effective implementation is essential to deal with this […]
People will forget what you said and did, but they will never forget how you made them feel. Hoteliers would do well to recall Maya Angelou’s insightful comments when attempting to provide an extraordinary guest experience. “A flawless vacation with five-star amenities might be ruined by a single unpleasant contact with personnel. A well-handled crisis, on the other hand, may […]
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