It’s no secret that “clean” is the most essential word in hospitality right now, but cleanliness has been a driving element in consumer hotel booking decisions for years. Over 80% of hotel visitors claimed cleanliness is THE MOST IMPORTANT FACTOR WHEN SELECTING A HOTEL TO STAY AT. Instead of being concerned about an unclean toilet or soiled bed linens, health […]
Without competent hotel employees, it is hard to manage a profitable hotel. After all, success in the Hotel sector is heavily dependent on customer service, and there are a plethora of other responsibilities and activities that must be completed. Most hotels, for example, require marketing, receptionists, HR personnel, accountants, cleaners, IT support personnel, cooks, waiters, concierge employees, and a variety […]
Whether you’re starting a new hotel endeavor, taking over an existing one, or revamping your own, generating a financial projection is a critical first step. If the prospect of putting together a hotel financial forecast makes you feel overwhelmed, don’t worry; the article below will teach you all you need to know about generating a financial prediction with simplicity. From […]
If you were asked to name a hotel brand, you would probably think of Marriott, Hilton, or Four Seasons. Nonetheless, every hotel and resort in the world has a brand. Creating an outstanding and profitable brand presence is frequently assumed to be something only elite hotels can do. But, in today’s globalized, digitized world, any hotel can create their distinct […]
If there is one industry where clients place a high value on the quality of service they receive, it is the hotel industry. Hotels spend a large amount of time and money training their personnel in advanced soft skills like as anticipating customers’ wants, paying personalized attention, providing service as promised, and exceeding clients’ expectations. Attempting to fulfill or even […]
While your team’s specific jobs and daily routines may be shaped by your goals, they are not the most critical standards your staff should strive to fulfill. Your success is determined by how happy your consumers are with the items and services you offer. However, many hotels appear to believe that whatever they offer will meet their guests’ expectations. […]
Bad leadership has a cascading impact throughout the business, resulting in more employee turnover and reduced productivity, which leads to dissatisfied customers and experiences. If you are already in a position of leadership or aspire to be one, these are the five most frequent terrible leadership mistakes to avoid: Not Acknowledging Excellent Work Of Team Members: Leaders who acknowledge their […]
To say that the aftermath of the COVID-19 outbreak has been tough would be an understatement. Especially when it comes to hospitality and the unpredictability that many who work in this business have had to deal with. Even before the epidemic, housekeepers, who are at the core of every hotel operation, were chronically underestimated. Anyone familiar with the hotel sector […]
Several critical factors must be addressed for hotels’ marketing to be successful. These include: what a corporation or industry, such as a hotel, will create; how much a hotel will charge; how that specific hotel will distribute its products or services to visitors; and how it will inform its consumers about its products and services. Traditionally, these factors were referred […]
Online reputation management has evolved and is playing an increasingly important role for hotels, serving as a method of gauging guest satisfaction, driving changes, and attracting new bookings. However, not every hotel is certain of the best way to manage reputation. Here in this article, we bring you 5 ways to maintain an Online Reputation of Hotels Recognize Essential Aspects […]
Need An SBA Approved Brand For Your Hotel?
Stay Express Is Increasing Hoteliers Net Operating Income (NOI) By $20,000 To $200,000
Looking To Save Money?
We’ve Got The Deal For You. Visit JoinStayExpress.com