The hotel industry has always struggled to attract and keep hardworking employees, but in the present economic and social atmosphere, losing skilled employees is not an option. When recruiting qualified individuals is difficult, keeping them on staff is of paramount importance. It will be difficult for hoteliers to meet the needs of all their customers with the same quality of […]
A Hotel property management system (Hotel PMS) is software that enables hotels to plan, schedule, and effectively manage everyday activities. It helps hotels, both small and independent and groups, to manage front office operations, including booking, guest check-in & checkout, room assignment, delegating cleaning jobs, invoicing, etc. It is also known as Hotel Software and serves as the central nervous […]
Example of Increasing Employee Productivity: A PMS with a built-in online booking engine, central reservation system, and integrated channel manager accelerates the booking process and, as a result, decreases the time front-desk staff must spend processing reservations. With its “set it and forget it” function, the PMS also simplifies operations to make hotel staff’s everyday responsibilities simpler and more efficient. […]
In a competitive market, what does a hotel company need to survive? At a minimum, you must have an online presence that simplifies the booking process and provide exceptional customer care to ensure that repeat guests will pick your location. Automating day-to-day operations and administrative procedures is essential to improving customer satisfaction because it facilitates the delivery of consistent, high-quality […]
Prior to the pandemic, the hotel industry had already begun to integrate technological and digital advancements. However, both workers and consumers now need even more ease, enhanced experience, and personalization to facilitate the transition to remote work and the maintenance of social distance. This necessitates the rapid development of new procedures and the re-evaluation of existing ones considering changing conditions. […]
Every hotel has a goal, but one of the most crucial goals in the hotel industry is to increase staff productivity while improving guest experiences. Whether it is a small hotel or a large international chain, all hoteliers strive to improve staff productivity. The only difference between these establishments is what they define as staff productivity and what experiences they […]
Each year, new hospitality technologies become available and are implemented. Most of these technologies are aimed at increasing automation, simplifying jobs and procedures, and improving visitor experiences. The hotel business, on the other hand, has been slow to accept new technologies. However, the COVID-19 pandemic has resulted in an unexpected turn of events. More and more hotels utilize the break […]
If you have ever worked in the hotel sector, you know how crucial a property management system is. A property management system (PMS), whether hosted in the cloud or on-site(local), is the main center of any hotel operations. It acts as a silent companion, leading you through the day-to-day difficulties of managing a profitable and in-demand property by keeping track […]
The effectiveness of your hotel depends heavily on your property management system (PMS). It may simplify processes, improve service to customers, and even aid with staff scheduling. But your PMS has a shelf life, just like any other piece of software. It has a limited lifespan and will run out one day. The challenge is figuring out exactly when that […]
In the digital era, technology influences and aids the growth of nearly every industry. The hotel business is not immune to its consequences. The importance of technology in the hospitality sector nowadays cannot be overstated. Every lodging provider on the earth, from a local B&B to a big hotel chain, is in some way dependent on technology! With the […]
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