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Happy Employees Equal to Happy Customers

The business will be unsuccessful if the customers are consistently turned off by employee interactions, at a point they seek alternatives. In order for your hotel to flourish, you must guarantee that good client experiences are the rule among your staff since happy employees create happy customers. While emphasising your customers’ demands will almost surely enhance customer satisfaction and loyalty, […]

Important Traits to Become an Effective Hotelier

There is a lot of growth in the hotel industry, it’s one of the best growing professions to choose and work with, but with each day it grows into a more competitive state. So, it’s important to achieve the goal of being a great hotelier. They are few significant rules which makes a journey of an employee relaxed in the […]

How to Improve Listening Skills In Hospitality Industry

One of the most crucial qualities for holding a hotel management job is listening. This won’t seem apparent at first, but when we start working on the field this gets clear to the employees the value of possessing listening skills. Hospitality is defined as “kindness to guests and as a relationship process” because working in a hospitality business takes constant care […]

Simple Guidelines for Employee Safety In Hotels

Being friendly and providing excellent customer service aren’t the only factors that will entice customers to return to your hotel. While they are still essential, knowing that they are safe on your premises will provide guests as well as employees with the comfortable sensation that they are in good hands. It is critical that you give primary importance to safety […]

Why Hotels Should Train Their Staff Properly for Effective Functioning

Hospitality is a competitive, prolific and influential industry. Being effective in the area needs something other than enthusiasm for the art. Employers intend to engage their workers to work flexibly in various job roles. As new competitors enter in the market on a daily basis, businesses must maintain a competitive advantage by devising creative ways to improve their employees’ skill […]

Hotel Franchising May Help New Hotels Avoid Dreaded Failure

New hotels are more vulnerable to failure. Statistically they have the highest chance of closing down! This is what Forbe’s data suggests. The Reality of New Startups: A lot of businesses fail during the initial years of their startup. This includes hotels, motels and lodges.  The failure rates can be very high for newly started businesses. According to Forbe’s data, nearly […]

North Charleston – A Pretty Tourist Attraction of South Carolina

The city of South Caroline is known throughout the world for its world-class attractions, award-winning restaurants, and pretty beaches. Besides these you can additionally notice that the city has its  share of hidden gems. There are a lot of several reasons to visit this endearing city which offers a lot of Southern Charm. Charleston is a town which is rich in […]

Hoteliers – Reach Your Business Goals Through Daily Action

It has been said that your future is hidden in your daily routine. What you do daily on consistent basis can determine how your future could look like. So if you want to have a more successful hotel business, what daily actions are you taking that could lead your business there? “A champion doesn’t become a champion in the ring, […]

Simple Way Hotel Brands Can Retain More Franchisees

What is the biggest complain that franchisee hotels have against their brands? What is it they would like to change or improve? In a small survey held by Stay Express, hoteliers voted on what is the thing they feel lacking. The results are quite interesting. Nearly 50% hoteliers claimed they wanted more support from the brand. They voted for this […]

How to Avoid Travel Troubles & Enjoy Hassle Free Trip

Whenever we travel, whether by road, sea or air, we want to have a good experience without any problems. Below are a few tips for avoiding travel troubles. Touring is not supposed to be comfortable, but at least we can try and make it easier for ourselves. Financial Crisis:Before travelling anywhere make sure that you are financially stable to bear […]