Blog

Stay Express Can Help Hotels Embrace Latest Technologies

According to a recent report, hotels are very sluggish in adapting to new technologies and digitalization. The study conducted of over 4000 hotels found that nearly 63% hotels have not fully embraced digitalization. Digitalization and technology can help in addressing the pressing issue of labor shortages in the industry. So what is stopping hotels from integrating the latest technological solutions […]

Why Travelers Should Avoid Extremely Cheap Budget Hotels

When traveling, most people make the mistake of going for extremely cheaply priced budget hotels. It has been the experience of many travelers, who have shared their stories all over the internet, that staying in very cheap hotels can be a horrifying experience. If you are a local and want to stay over in a hotel room for some reason […]

How To Get More Traffic To Your Hotel Website – Part I

Any Hotelier would like to drive direct hotel reservations through their website. In order to increase direct bookings, you should first try and get as many visitors to your website as possible. Let us discuss how to increase visitors to your hotel website. There will be a series of articles on this topic, wherein we shall share tips and info […]

How to Impress & Delight Guests in A Changing Hospitality Industry

Customer service is king in the travel industry, and hotel businesses live and die on the happiness of their visitors. As consumer expectations rise, so does the difficulty of providing an enjoyable experience. When it comes to delighting visitors, ‘personalisation’ is as buzzing as a term can get, and for good reason; there’s no excuse not to be adopting a […]

Hotels – Are You Just Focusing On Your Guests?

Guest satisfaction, listening to guests, valuing their feedback is all well and good. It is an important part of succeeding in your hotel business. The feedback provided by guests will help you understand what are the good things you are doing and what are the problem areas which need to be addressed. However your current or past guests are not […]

The Sluggish Rate of Digital Change in the Hotel Industry

To survive, the hotel sector must change rapidly. This is the warning issued in the wake of recent research revealing that 63% of hotel operators do not think their company has invested sufficiently in digitalization. Based on a study of over 4,000 hospitality locations, the new research advises hospitality firms to act immediately and use digital transformation to support labor […]

Why New Hotels Find It Difficult To Make Profits

Most people start a hotel property with the dreams of making huge profits. However the sad reality is that most of the hotel startups fail miserably, specially in the first few years. The first 2-5 years probably pose the greatest threat of a hotel shutting down, resulting in thousands or millions of dollars of loss for its investors. There are […]

Why Running An Independent Hotel Can Be a Nightmare

Running an independent hotel is not an easy task. It can turn out to be a nightmare if you lack the proper experience or knowledge of how to effectively and successfully run a hotel. There are hundreds of small and big things that you have to be aware of in order to ensure the hotel you are running is not […]

Hotel Franchisees – Stop Putting All Blame On The Brand

In the hotel franchising model, both the brand and the franchisee have their individual responsibilities to fulfill. The brand does have a very crucial role to play to help the franchisees succeed. However, any time the franchise hotel does not do well, it cannot just point the finger at the brand, without analyzing its own faults and shortcomings. While it […]