25+ Different Types of Travelers Which Hotels Should Consider

25+ Different Types of Travelers Which Hotels Should Consider

Here's a curated list of dozens of different types of travelers, based on their psychological motivations, travel styles, and emotional goals. These personas can help hoteliers deeply understand guest mindsets ...

The Rise of “Slow Travel” and the Search for Meaning

The Rise of “Slow Travel” and the Search for Meaning

Fast-paced, checklist-driven vacations are losing ground to a slower, more intentional style of travel. Guests now crave deeper connections with people, places, and themselves. Hotels that create space for lingering—through ...

The Growing Demand for Purpose-Driven and Mindful Travel

The Growing Demand for Purpose-Driven and Mindful Travel

Today’s travelers are more introspective than ever. Many seek trips that align with their values—be it sustainability, self-growth, or community involvement. Hotels that highlight their green practices, local sourcing, or ...

Blog

5 Mistakes People Make While Staying In A Hotel

As travel resumes throughout the world in the aftermath of the pandemic, it is critical to take measures when staying in a hotel room. Even though many hotels take preventive efforts to protect health, hygiene, and security sometimes hotels may not exceed the guest’s expectations. The guests themselves should take precautionary measures, some travelers make mistakes or neglect things while […]

Family Travel 0 2 min read

How to Handle An Angry Guest At Your Hotel – Part II

This is the second part of the article on how to deal with an angry hotel guest. You can read the first part here – Handling Angry Hotel Guests We continue below with more tips when you encounter an angry or frustrated guest. Try to solve it with a clear mind, contemplate your customer’s problem: You want to apologize whether you […]

Guest Experience 0 1 min read

Ways To Handle An Angry Guest At Your Hotel – Part I

It is important to provide excellent customer service for all your hotel guests. While it can be simpler to deliver an excellent service to happy guests, the harder thing is to offer exceptional service to unhappy customers. According to a survey taken in the U.S, 30% of Americans would consider switching hotels after only one incident of bad service. So, […]

Guest Experience 0 1 min read

Smiling Improves Guest Experience – Tell Your Hotel Employees to Smile

Improving Hotel Guest Satisfaction May Be As Simple As A Smile According to the survey, 33 percent of guests claimed they were received with a grin just “occasionally,” while 61 percent said they were greeted with a smile “all the time.” That 33 percent’s satisfaction score was 110 points lower (on a 1,000-point scale) than those who were “always” welcomed […]

Guest Experience 0 1 min read

The Awesome Benefits Of Smiling In The Hospitality Industry

Simple facial expressions may serve to heighten sentiments. This is usually referred to as the ‘feedback loop’ or ‘facial feedback hypothesis.’ A smile boosts our mood, helps us feel better, and even makes a joke appear hilarious. You already know that smiling makes you happy, but did you realize that it also has employment benefits? Your Smile Causes Happiness in […]

Guest Experience 0 1 min read

10 Travel Tips When Flying With A Toddler

Flying with a toddler involves very specific challenges than flying with an infant. And it’s primarily due to mobility. Toddlers dislike sitting stationary. They’re also more impulsive, prone to meltdowns, and have short attention spans. However, the difficulty of traveling with a toddler does not have to stop with you foregoing air travel until they reach the age of adolescence. […]

Travel 0 3 min read

Bad Behaviours To Avoid When Flying

  It is tough to travel during the festive season. Stress tends to bring out the worst in otherwise nice and sensible individuals. However, many nice individuals are just unaware of proper airline etiquette. It’s fairly normal: if no one has warned them or if they don’t travel frequently, some may not be evident. However, these behaviours continue to be […]

Travel 0 2 min read

How Online Review Websites Like TripAdvisor Works

TripAdvisor is a piece of travel information and booking website with reviews, images, and educational discussions about hotels and resorts all around the world. Users leave reviews for the places they’ve been to other users, so you can learn all you need to know about a hotel before booking your stay. How does Trip Advisor Review a website? TripAdvisor utilizes […]

Travel 0 1 min read

Why Do Hotel Guests Leave Negative Reviews?

  It’s critical in the hotel industry to know as much as you can about your customers, whether you utilize this data to deliver a personalized experience at your hotel or to help you sell to possible future guests. Understanding why visitors leave reviews, on the other hand, is useful in other ways. By gaining insights into your guests’ mindsets […]

Hotel Reputation 0 2 min read

How To Avoid Getting Negative Reviews From Your Hotel Guests

A digital customer review is a service or product review written by a customer who has used and experienced the quality of the service or product. Because the hotel sector is mainly centred on the client experience, the consumer connection is the primary point of interest. Online reviews are also tied to your hotel’s reputation, and thus we have slowly […]

Hotel Reputation 0 1 min read

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