Increase Hotel Occupancy With Better Amenities & Toiletries

There is one area which is often overlooked or not paid proper importance but which can have a great impact on the business growth and success of a hotel business. Let us briefly shed some light on this area – amenities and toiletries.

Many hoteliers may not realize the huge impact it can have on their business if they provide more amenities to the guest and have better toiletries in place. This can dramatically increase the level of guest satisfaction.

Hotels should pay lot of attention to their premises, toiletries and all the amenities they provide to the guests. If you do a good job in these areas, you can tremendously boost occupancy. Guests should feel comfortable and get a home-like feeling when they stay at your place.

The amenities you are expected to provide usually vary according to the hotel category. Obviously luxury and higher class hotels have to provide better and more amenities. However, as a hotel owner, you should try to provide better amenities than other competing hotels of similar category.

Remember this – all other factors being the same, the quality and type of amenities which you offer to guests may very well become the deciding factor upon which guests may decide to book your hotel or choose someone else. Competition among hotels is become fiercer by the day, so you have to compete with your rival hotels in every department and try to provide better service in every way possible.

When you cannot exceed your competitor in the big areas, you could try to surpass them in the smaller ones. Every reputable hotel may provide almost similar level of service in the bigger areas of operation. But many hotels may not pay much attention to smaller details, which is where you can try to sneak in ahead of them.