How Managers Can Reduce Workplace Stress & Make The Hotel A Fun Place To Work
Have clearly defined expectations – When employees don’t know what the management expects from them, it will cause them lot of frustration and confusion. It can make them feel fearful, confused and hesitant. So the management has to clearly communicate what it wants from each employee. Job roles should be clearly defined and designated to appropriate individuals.
Performance metrics should also be clearly defined so that the employees can track themselves and know when they are doing well and when they are going off track, so that they can catch themselves in time.
Assign roles appropriately – Whatever tasks are being assigned have to be done in a thoughtful manner by the management. The manager should know and understand the strengths and weaknesses of most of his key employees so that he can designate responsibilities and tasks accordingly.
If you do not designate roles properly, it can be a leading cause of serious stress. If people are not assigned roles based on their strengths they may not be able to do good work, which can cause stress to them and frustration to the management.
Appreciate your employees – If employees do not feel appreciated it may affect their work performance. People like to be complimented when they put in serious efforts and accomplish tasks. Good managers are always mindful of this. They will not hesitate to show appreciation for a job well done.
This is an essential component to promote a healthy working environment at your hotel. Make the employees feel valued and appreciated. Compliment them and even reward them when they live up to your expectations and do good work.
Improve relationships with employees – It is very important for the manager to have good relations with all employees. The manager should take time to know each employee properly and always treat them in a nice, respectful manner. Showing disrespect or always being angry and resentful can soon make the employees distant and wary.
Additionally the manager should listen to the problems and complaints of the employees. The workers should feel free to approach the management with their issues and should be confident that the management will make efforts to address their problems.
If the company management cares for the employees and gives them their due rights, the employees in turn will put their best performance for the company. Mutual trust, respect, care and sincerity are essential if you want to make your hotel a happy place to work!