Many hotels are clueless about how to handle negative reviews from irate customers. Let’s face it – dealing with negative reviews is a problem which almost every hotel has to face sooner or later. With the popularity of so many review sites and social media, it has become very easy for people to leave a review of any hotel. When […]
If you want your hotel to be successful in the long run you have to keep the following critical factors into consideration. The success of a hotel can heavily depend on how you implement these key factors. 1. Customer Service 2. Cost Control 3. Hiring Good People 4. Use of Technology 5. Marketing 1. Customer Service: This is one of […]
Successful hotel management is not easy, a lot of effort goes into it. The hotel manager has to work cohesively with other team members to get various jobs done properly. In this article let us discuss a few tips for successful hotel management, which are easy to follow. 1. Lead from the front The hotel owner or manager has to […]
It is not easy to run a hotel. There are lot of activities that have to be performed. With limited time availability, it can sometimes get very difficult to get things done on time, specially during peak business hours or peak seasons. The solution is not to hire more staff members as that would increase the hotel’s expenses and cut […]
This is continuation of our previous article – Challenges Facing the Hotel Industry Part I. If you did not read that article we highly suggest that you do so. In this second part of the series we cover few more challenges of the hospitality industry. – Competition from Upcoming Alternatives like Airbnb: One of the biggest threats to regular hotels […]
The Tough Challenges In The Hotel Industry And How To Handle Them – Part I Hotel industry is fraught with challenges. They are part of the business. As the tourism and hospitality industries evolve, so will the challenges. Consumer behavior has changed dramatically in the past couple of decades. As a result, new challenges have come up which are causing […]
A website is the first place where guest can look for and find important information relating to your hotel. This information is available at all times and is easily accessible at fingertips to anyone. Moreover the information is presented in an attractive way, which can increase the appeal of the hotel in the eyes of the guests. Through your website […]
Quickly forget about 2020. Even though there have been many unhappy things that occurred the previous year, the good thing is that the year is behind us. A sound business owner should never let his hopes die down and should plan and prepare for the future, no matter how bleak the situation looks. Make a fresh and determined start in […]
Hotel owners throughout the world are realizing the benefits of joining a renowned brand in order to gain instant recognition in the market and increase their business. However not all hotel owners are happy after they get associated with a brand. It is a tough and big decision which could alter the course of your business. So you need to […]
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