The Benefits of Attracting Families to Your Hotel

  As travel becomes more accessible, family travel is on the increase once more. While all sectors of the general populace are traveling again, family vacations are receiving special attention. While individuals seek fresh landscapes and experiences that only travel can provide, the allure of a family vacation is also about highlighting the importance of family in making life worthwhile. You […]

3 Important Things Guests Want From A Hotel

  If you want to increase revenue and leave a lasting impression on your visitors, you must first understand what matters to them and how you can profit from it. Target your clients first, and then prioritize target segments where your guests’ interests lay. You are assisting your customers in driving decision-making toward your hotel by doing so. We will […]

Rules To Follow While Writing A Welcome Email To Your Hotel Guests

“The Focus Of Entertaining Is Impressing Others; The Focus Of True Hospitality Is Serving Others;” When it comes to appeasing your guests, a well-written guest welcome letter/email may go a long way. It may even motivate them to submit positive reviews, which may help you grow your organization significantly. But in order to write perfectly, we need some guidelines. Here, […]

How Can Technology Improve Customer Service

Mobile technology is enhancing the supply of customer service in hospitality in the same way that Apple used it to redefine the concept of customer service in retail and Uber used it to revolutionize the meaning of customer service in transportation. The way we travel has changed as a result of technological advancements. Travelers nowadays, regardless of generation, carry and […]

How To Choose The Right Location For Your Hotel – Part 2

Welcome to the second part of this series where we share important tips for selecting the right location for starting your hotel. In case you missed, you can check out the first part here – Choosing The Ideal Location for Your Hotel Guests prefer hotels that best meet their needs, even if this necessitates certain concessions. Some people choose location […]

How to Select the Best Location for Your Hotel – I

Before you begin looking for hotel space, you should have a clear idea of what you absolutely must have, what you’d like to have, what you definitely will not accept, and how much you’re willing to spend. Creating that image may be a time-consuming and difficult process, yet it can also be thrilling at the same time and extremely important […]

Tips To Solve Labor Shortage In Hospitality & Welcome Back Workers

Labor Shortage means there are more jobs than people out of work. Though this is a rare occurrence in the US economy, the COVID-19 pandemic has flipped several businesses upside down and resulted in a severe labor shortage. Currently, there are around 3.5 million fewer people in the workforce as of February 2020. The labor deficit in 2022 is being […]

The Awesome Benefits Of Smiling In The Hospitality Industry

Simple facial expressions may serve to heighten sentiments. This is usually referred to as the ‘feedback loop’ or ‘facial feedback hypothesis.’ A smile boosts our mood, helps us feel better, and even makes a joke appear hilarious. You already know that smiling makes you happy, but did you realize that it also has employment benefits? Your Smile Causes Happiness in […]

Why Do Hotel Guests Leave Negative Reviews?

  It’s critical in the hotel industry to know as much as you can about your customers, whether you utilize this data to deliver a personalized experience at your hotel or to help you sell to possible future guests. Understanding why visitors leave reviews, on the other hand, is useful in other ways. By gaining insights into your guests’ mindsets […]

How Should Hotels Respond To Negative Online Guest Reviews

Ignoring deleterious internet reviews as a hotelier is the worst thing you can do for your business. Negative hotel reviews happen no matter how good your service is. It’s possible that you have a difficult visitor, or that anything went wrong during their stay. If you receive a poor internet review, do not be dismayed or dismiss it. Hoteliers must […]