Handy List of Essential Hotel Amenities for Business Travelers

Handy List of Essential Hotel Amenities for Business Travelers

Here is a handy list of 25 amenities that business travelers typically look for in hotels: Free Wi-Fi Business Center Meeting Rooms Conference Facilities Printing Services 24-Hour Front Desk In-Room ...

Tips for Business Travelers to Choose a Good Hotel to Stay

Tips for Business Travelers to Choose a Good Hotel to Stay

Things business travelers should look for in a hotel: Location: Proximity to meeting sites, offices, and transportation hubs. Wi-Fi Availability: Reliable and high-speed internet access throughout the property. Business Amenities: ...

Negative Impact of Excessive Territorial Overlap for Franchisee Hotels

Negative Impact of Excessive Territorial Overlap for Franchisee Hotels

Excessive territorial overlap occurs when multiple franchisee hotels of the same brand are situated too closely together, leading to significant competition among them. This situation can create a myriad of ...

Blog

Proper, Regular Training of Front Desk Staff Is Important

Front desk employees are the first point of contact you guests have with the hotel. It is important that good first impressions are set for the guests. You have to ensure that the guests have a pleasant experience when they interact with the front desk staff. So how do you make sure the front desk staff are doing their job […]

Staff Management 0 1 min read

Expert Tips To Motivate Your Hotel’s Front Desk Staff

It is important to keep your front desk staff properly motivated as they are the ones who will interact with the guests the most. The guests are likely to form a good or a bad opinion about your hotel based on how they are treated by the front desk. Keep in mind that the front desk job is not an […]

Back to Basics 0 1 min read

Surprise Your Hotel Guests With Thoughtful Extra Services

It is not just children who love unexpected pleasant surprises, grown ups love them too! Hotels can use this knowledge to their benefit by thinking of ways they could surprise their guests by offering them something extra which the guests were not expecting. If you can come up with ways to pleasantly surprise your guests in little ways during their […]

Guest Experience 0 1 min read

Consistency Is The Key to Winning Guest Loyalty for Your Hotel Brand

There is one aspect of customer service which is absolutely essential in order for hotels to create guest loyalty. That aspect is consistency. You must pay a lot of focus on maintaining consistency in your hotel operations and service quality. Your hotel may be doing all sorts of wonderful and creative things to win the guest’s heart and may even […]

Back to Basics 0 1 min read

How Managers Can Reduce Workplace Stress & Make The Hotel A Fun Place To Work

Have clearly defined expectations – When employees don’t know what the management expects from them, it will cause them lot of frustration and confusion. It can make them feel fearful, confused and hesitant. So the management has to clearly communicate what it wants from each employee. Job roles should be clearly defined and designated to appropriate individuals. Performance metrics should […]

Hotel Tips 0 1 min read

Travel Pillows – A Great Companion For Long Journeys

Sitting for long hours on a flight, train or a car journey can be difficult and feel uncomfortable. Airplane travel is considered one of the most uncomfortable experiences, specially for economy passengers. The seats in most modern commercial aircrafts are tightly packed close together, affording hardly any room for movements. People are expected to sit like this many hours, so […]

Travel 0 1 min read

Successful Hotel Management – Calm Managers Can Produce Calm Employees

Workplace Stress Can Be Toxic & Unhealthy Workplace stress can be toxic and detrimental to health. It can lead to high turnovers for the hotels and health problems for the employees. Work related stress is reported to cause heart ailments. Experiencing stress on daily basis for many hours each day is certainly not good for the physical and mental health […]

Hotel Success 0 2 min read

Few Reasons for High Staff Turnover in Hotels

Hospitality industry is infamous having a super high employee turnover rate. It exceeds 30% for non-management employees, which is considered quite high when compared to other industries. According to the U.S. Bureau of Labor Statistics, the annual average employee turnover rate across all industries is between 12-15%. What could be the reasons for this high turnover? Let us glance at […]

Staff Management 0 1 min read

Having Warm, Welcoming, Winning Smile Is Essential for Hotel Staff

A warm, welcoming smile is very important in hospitality. Always meet and greet the guests with a warm smile that will help open them up. The smile is likely to make the guest feel welcome, important and comfortable. It can set the stage for further interactions between the guests and hotel staff. Welcoming guests with a warm smile is of […]

General 0 1 min read

Common Guest Complaints in Hotels – Part II

This is the second part of our series of articles about common complaints guests have against hotels. We covered 5 complaints in the earlier article which you can check out here – Common Guest Complaints Part I . In this article we continue to provide more complaints which are common against hotels. Hope you gain some useful knowledge from this. […]

General 0 2 min read

About Stay Express

Need An SBA Approved Brand For Your Hotel?
Stay Express Is Increasing Hoteliers Net Operating Income (NOI) By $20,000 To $200,000

Looking To Save Money?
We’ve Got The Deal For You. Visit JoinStayExpress.com