How Online Reviews Can Boost Your Hotel Business

A hotel’s reputation is very important. If the reputation is spoiled, the business can be tremendously impacted. Nowadays maintaining online reputation has become very very important. There are dozens of review sites and hundreds of business directories where people can leave reviews about any business, including hotels and restaurants. These review sites can actually be good to boost your business. […]

How Hotels Can Effectively Handle Negative Online Reviews

Many hotels are clueless about how to handle negative reviews from irate customers. Let’s face it – dealing with negative reviews is a problem which almost every hotel has to face sooner or later. With the popularity of so many review sites and social media, it has become very easy for people to leave a review of any hotel. When […]