What Will Be Your Next Course Of Action In Case of Unexpected Flight Cancellations? We all want to get to our destinations on time, whether for business or Leisure, but what happens if your flight is cancelled due to unanticipated changes? This is an extremely stressful condition for many people; there is always some emergency or commitment that we must […]
Customer expectations continue to evolve around digital channels as they grow increasingly important. Today, we are all aware that the success of every company is determined by its consumers. This achievement is reflected in online guest reviews for hotel businesses. Because: When researching a hotel, 96% of travellers confess to reading reviews. A one-point rise in a hotel’s average user […]
Events are a never-ending marketing opportunity as well as a significant source of tourism. Any skilful hotel management will use events to determine their prices and website content. Search engines no longer accept outdated or stale material. Google, in particular, has favoured ‘fresh’ material for its search ranks during the previous five years. This is a thorn in the side […]
Relevant and entertaining hotel video marketing is a tried-and-true method of reaching out to potential clients and event planners. Google determined that 56% of people traveling on business and 35% of those traveling for leisure interacted with hospitality-related videos at some time. Video is important, especially in the hotel industry, since visuals (the view, the facilities, the furnishings) have a strong […]
We all know that YouTube is one of the world’s top search engines, but before you broadcast your channel to the rest of the world, spend a few moments to make sure it looks fantastic! The hotel business may benefit greatly from the use of video. A video tour of your hotel, an interview with your employees, or a short […]
Bleisure travel is a blend of business and leisure travel (bleisure travel = business + leisure travel). Bleisure refers to the practice of extending a work trip with a few days of relaxing vacation time. It’s been one of the most well-documented business travel trends in recent years. Many companies believe in the importance of prioritising the comfort and morale […]
Since networking entails engaging with people, hoteliers can learn a lot from them. After all, properly interacting and engaging with people are important skills for hotel owners and front desk staff. We must all be aware of other people’s expectations and change our conduct accordingly if we are to make the type of impression that will help us develop a […]
Before reserving a hotel, many travelers examine internet hotel reviews. They see not just the guest’s feedback, but also the hotel’s answer online (if the hotel takes time to respond). According to a TripAdvisor survey, 68 percent of guests prefer to reserve a room at a hotel that reacts to reviews over a hotel that does not. Responding to […]
Ignoring deleterious internet reviews as a hotelier is the worst thing you can do for your business. Negative hotel reviews happen no matter how good your service is. It’s possible that you have a difficult visitor, or that anything went wrong during their stay. If you receive a poor internet review, do not be dismayed or dismiss it. Hoteliers must […]
With the development and deployment of technology over the last few decades, the hospitality sector has experienced an enormous transition. The growth of technology has broadened hoteliers’ reach and helped them in a variety of ways. Every company wishes to boost its visibility. The appearance of a hotel online and how it is regarded by others has become a must-have […]
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