Important Tips for Hiring Promising & Perfect Hotel Staff
- Evaluate the interest of the candidates
You need to sell the job and the company as a whole. To do this, you need to have a strong reputation in the market as a recognized brand. You should specially get recognized as an employer of choice that takes good care of its employees and treats them properly. Stand out from the competition by being known as a good place to work.
There is no shortage of hotels, so when employees have a choice they should choose your hotel over others. If you can do this, you may not experience any problem of shortage of staff, you are likely to find an unending supply of bright candidates.
- Standardize your interview process
To speed up and improve your interview process, you should make it as standard as possible. Interviews should be properly structured and planned so that you can filter out the wheat from the chaff and shortlist the best possible candidates for the positions you are hiring.
- Be flexible
Jobs in the hospitality sector can be gruelling and tough. The staff may need to sacrifice their comfort and spend long work nights or may have to work at other inconvenient times. This may make it less appealing to potential candidates. However, it can also be an attraction for some people, especially if employers are flexible with their shifts and times.
An increasing number of employees are looking for a better work / life balance, so if you have some flexibility you can have an easier time attracting lot of promising job prospects.
- Simplify your application
Job seekers today expect a simple, mobile-friendly application process when applying for new roles. Let’s face it – no one wants to fill in the same information over and over again. So don’t force your candidates to do that.
Instead, make the procedure straightforward and user-friendly to encourage the job seekers to apply. This is especially important because you do not want to miss out on the ideal candidates because of a complex application process.
Post your job requirements across general popular job boards like Glassdoor and Indeed as well as hospitality job boards like:
- HCareers – www.hcareers.com
- Hospitality Online – www.hospitalityonline.com
- Hotel Jobs – www.hoteljobs.com
- Jobs.net Hotel/Hospitality – hotel-hospitality.jobs.net
- Give importance to soft skills
The candidate you are hiring should possess excellent soft skills and should be able to manage his/her emotions properly. This is a must-have quality for any applicant in this industry. Implement the WETCO approach by checking the following things in a candidate -warmth, empathy, teamwork, conscientiousness and optimism.
The reason is that hotel staffs have to deal with customers in a friendly, smiling, polite, cheerful and respectful way. So pay a lot of attention to how a person’s attitude and people skills are.